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Adrienne Cross
Adrienne Cross at Henry Brown Buick GMC
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Adrienne Cross

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.9
176 Reviews

Dealership Experience

8 yrs, 4 mos

4.9

176 Reviews

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176 Reviews of Adrienne Cross

April 20, 2024

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Employee Rating

Thanks for making it all so easy! I would highly recommend the Fleet department. Top Notch. Thank you More

by Missy
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Todd and Sherwin were amazing!

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Apr 21, 2024

Henry Brown Buick GMC responded

Hi Missy: It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 15, 2024

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We had a great experience with Henry Brown and have nothing but positive things to say. More

by WELLERSARA3
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Thomas James

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Apr 16, 2024

Henry Brown Buick GMC responded

Sara, Thanks for sharing about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 08, 2024

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We have purchased all our fleet vehicles from Brown GMC for the last 7 yrs. They make everything so easy. Getting in for service is quick and easy too. More

by COLLEEN17
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown, Joe White, Eiji Pollard

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Apr 08, 2024

Henry Brown Buick GMC responded

Colleen, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Henry Brown Buick GMC are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 02, 2024

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Their service has always been excellent. They are always kind and friendly. Their selection of vehicles have always been adequate. Good buying experience. Thank you. More

by FRANKLINKFOWLER2020
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas James

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Apr 02, 2024

Henry Brown Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 24, 2024

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Great experience. Somehow it should not take four hours to buy a car. Every one was great but the time to do it is way to long! More

by JAMES.JACKSON1
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dwayne Champion

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Mar 25, 2024

Henry Brown Buick GMC responded

James, it's great to hear that we could get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 17, 2024

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Very good they were a little slow at the service department get the car is ready a bunch of mistakes pull up to two or three different cars. Then they placed me with the car I want it but I’ll alway More

by ALEXANDERGREGG1963
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe White, Eiji Pollard

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Mar 18, 2024

Henry Brown Buick GMC responded

It's great to hear that you had a 5-star experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC, we look forward to serving you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 12, 2024

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the best dealer in the state by far no one even comes close at this point More

by RICKY25
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Blake Brown

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Mar 12, 2024

Henry Brown Buick GMC responded

Hi Ricky: Thanks for your feedback on your recent visit to Henry Brown Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 07, 2024

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I am beyond delighted with my new car and the recent services. I appreciate the team at Henry Brown Buick who quickly got me the pre-own I wanted. I recommened this auto dealership to everyone I know. T More

by DAYGINAR
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Butch Shearer , Kylie Lynn, Silo

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Mar 08, 2024

Henry Brown Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 16, 2024

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Always a pleasure to deal with them. Most dealers take forever and give you the run around More

by TSGLASSAZ
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown, Wagner Harrigan

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Feb 16, 2024

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 14, 2024

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Employee Rating

There was no communication from my salesman. Once he knew I was going to purchase it was like I didn’t exist anymore. very disrespectful. TJ stepped in along with Mrs Brown to help rectify the s More

by DESERTCOWGIRL35
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Thomas James , James Gutierrez

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Feb 17, 2024

Henry Brown Buick GMC responded

Thank you for bringing this to our attention. We are glad to hear TJ and Mrs. Brown were able to step in and help turn things around. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case.

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