Adrienne Cross

I told salesman want I wanted and they had one out back which we purchased it that night which we purchased it that night More

by GMOERSCH Verified Customer Verified Customer

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If you’re looking for a dealership that truly delivers on customer experience, I can’t recommend Henry Brown enough. From the moment we connected with our sales representative, Ranger Hill, we were treated w customer experience, I can’t recommend Henry Brown enough. From the moment we connected with our sales representative, Ranger Hill, we were treated with white-glove service. The entire experience—from sales to finance—was professional, knowledgeable, friendly, and completely pressure-free. Every person we interacted with genuinely seemed to care about helping us find the right truck, at the right price, with financing that fit our needs. There was never a feeling of being “sold”—only a team focused on making sure we were completely satisfied. The dealership is run like a first-class organization, and it shows in every interaction. Their motto is “No Regrets,” and that perfectly describes how we drove away. No regrets about the truck, the price, the financing, or the overall buying experience. It was hands down one of the best vehicle purchases we’ve ever made. A special thank you to Ranger Hill and the entire Henry Brown team for setting the standard for how buying a vehicle should be. More

by TOM.WESNER Verified Customer Verified Customer

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DeWight “Smokey” and Adrienne were pleasant to work with. The only down side was the inconsistent offered interest rate between the sales and finance sit down. As a very well qualified customer, the sales me The only down side was the inconsistent offered interest rate between the sales and finance sit down. As a very well qualified customer, the sales member posited that the interest rate would be 5.9xx%, but when sitting down with financing, that rate jumped to nearly 9%…this was shocking and I was going to back out of the purchase. However, things got better after we asked to not use the Brand X credit union account which was being proposed, and suggested using our already existing Desert Financial Credit Union, which, netted a much more favorable interest rate drop to 5.4(ish). Lastly, with such a large purchase, it was disheartening that there was zero swag (incentives) offered (free oil changes, etc). Overall we are pleased with our purchase, and that DeWight allowed us to retrieve a forgotten item from our trade in. More

by av8dr.martin Verified Customer Verified Customer

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Joey made it super easy to navigate through the dealership and find my perfect truck. dealership and find my perfect truck. More

by bigjim.brown75 Verified Customer Verified Customer

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Henry Brown dealership is excellent to work with. They helped me so much with making sure I found the right vehicle, etc. Oscar Garcia is the salesman that helped me and he went overboard to help me They helped me so much with making sure I found the right vehicle, etc. Oscar Garcia is the salesman that helped me and he went overboard to help me find exactly what I wanted. I would highly recommend your company to all. More

by mparry Verified Customer Verified Customer

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Great service from James when deciding to purchase vehicle. He was willing to take the time to answer all our questions. Adrienne was so polite and a pleasure to meet. This is our 2nd vehicle purchas vehicle. He was willing to take the time to answer all our questions. Adrienne was so polite and a pleasure to meet. This is our 2nd vehicle purchased at your location, and our daughter purchased suv also some time ago. More

by PATTYIMUS Verified Customer Verified Customer

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All representative of Brown GM were polite, courteous, very helpful, knowledgeable and did as much as possible to take care of my vehicle needs. Blake has helped me with my third Buick, that's number one very helpful, knowledgeable and did as much as possible to take care of my vehicle needs. Blake has helped me with my third Buick, that's number one 😀 More

by ahmartinez86 Verified Customer Verified Customer

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They are largest inventory holder for GMC truck at Phoenix area which is positive. Many of the persons are cooperative enough. Phoenix area which is positive. Many of the persons are cooperative enough. More

by Reza Verified Customer Verified Customer

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Facilities were clean and well maintained. Easily located just north of the 202. The staff were prompt and helpful. Easily located just north of the 202. The staff were prompt and helpful. More

by ddivershop Verified Customer Verified Customer

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Jake was our sales person and did a great job. He was very knowledgeable about the product and had excellent follow-through. He was very knowledgeable about the product and had excellent follow-through. More

by dickens54 Verified Customer Verified Customer

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