Ahmad Al-Jallad | Page 3

I had Matt Springston as my sales consultant and he was awesome! He was not pushy at all. He helped us save money, and was super sweet. He was very knowledgeable to the questions we asked him. I had two yo awesome! He was not pushy at all. He helped us save money, and was super sweet. He was very knowledgeable to the questions we asked him. I had two young kids with me as well and he was understanding and patient with all of that. In the future when I’m ready for a new car, I will definitely go back to imperial and I will also look for Matt again! Not only was matt fantastic the whole team was! Matt made a very stressful situation into a positive one. More

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This was our fourth vehicle purchase with Imperial in Mendon. I’ll be honest.. I swore I wouldn’t return to this dealership as every time we are there it’s for hours and something always gets messed up. Mendon. I’ll be honest.. I swore I wouldn’t return to this dealership as every time we are there it’s for hours and something always gets messed up. This visit was no different, yet my husband insisted on buying a pick up truck a great salesperson named Shawn showed him. Without going into the whole experience, Shawn went above and beyond to make me happy..( yes, the wife of man wanting the puck up truck) Shawn kept such composure during a couple down right outbursts I felt needed expressing. Although we don’t have the pick up truck yet, we feel by Friday we should be all set. PLEASE extend a HUGE Thank you to Shawn from us for truly being the only reason we didn’t walk out of the showroom. Brad surly did his best too. It was an experience yet again at this dealership. Susan Lewis More

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After an accident I was left with no choice but to start a new loan with a car, Celio did everything he could for me to get into a new car with a price under my monthly budget! Will definitely recommend for a new loan with a car, Celio did everything he could for me to get into a new car with a price under my monthly budget! Will definitely recommend for a car here. Everyone here was great to work with and I am very satisfied with my new car! More

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This is the second vehicle I bought from this dealer. Ethan Campbell was very pleasant and answered all questions I had. I was pleased with everyone I came into contact with over the years, including t Ethan Campbell was very pleasant and answered all questions I had. I was pleased with everyone I came into contact with over the years, including the service team. More

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Paul Macchi did great as sales my person. Staff couldn't explain "Rent" in the lease. Made me feel wrong and your lease has this item. The staff should understand it and be able to explain to the customer explain "Rent" in the lease. Made me feel wrong and your lease has this item. The staff should understand it and be able to explain to the customer. More

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Went in to check out a Chevy Trax I had found online. Met with Paul Macchi that afternoon to see what was available, and test drive one. Paul was very friendly and easygoing, and helpful with what I was inte with Paul Macchi that afternoon to see what was available, and test drive one. Paul was very friendly and easygoing, and helpful with what I was interested in. After taking a test drive, we talked about options and financing; that same afternoon I drove home in my new vehicle! No pressure, no gimmicks, very straightforward with everything. If you are looking for a new car, go see Paul at Imperial! More

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I just purchased a 2020 Cadillac XT4 which is my 3rd vehicle in the last 18 months. I have been impressed with the efficiency of all the staff and service team here and would recommend the dealership t vehicle in the last 18 months. I have been impressed with the efficiency of all the staff and service team here and would recommend the dealership to anyone. It has been a pleasure working with everyone here. More

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I recently was in the market for a truck. I didn't realize just how much I didn't know about trucks and my guy Andy was incredibly helpful. He showed me everything they had in stock, talked to me abou realize just how much I didn't know about trucks and my guy Andy was incredibly helpful. He showed me everything they had in stock, talked to me about the pros and cons about new vs. used based on how much I drive, told me how often they get new or used vehicles in, what to keep an eye out for, etc. It was incredibly enlightening. I was originally thinking about an F-150 but then I sat in a used GMC Sierra 1500 SLT and had that moment where you just know you have to buy it. Andy took great care of me and worked with me to find an acceptable price point for the two of us. As with any used vehicle, there were a couple of things that needed taking care of - and Imperial did a fantastic job doing so. The truck runs like new and looks fabulous. It fulfills every need I have for it and I'm getting complimented on it constantly. They also did a stellar job detailing it for me to take home when it was ready to go. I can't stress enough how low-pressure and informative Andy was. The man knew his stuff and was able to help me find exactly what I was looking for - even though I myself didn't know what I wanted when I first began my search. When it's time for my wife to get a new car, we'll be coming here first! More

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I was switching my lease over to finance to own. Jomar and Ahmad made it very easy for me. The whole process is time consuming but they did all the hard work. Then when it was to have the new plates and m and Ahmad made it very easy for me. The whole process is time consuming but they did all the hard work. Then when it was to have the new plates and my new inspection done, JD swapped my car at home for a loaner while my car was detailed, new plates and inspection. When I got my car back it had that brand new car smell again. I've been going to Imperial since 2016 for cars and service, they make it so easy and everyone is so friendly. Thank you everyone. More

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We had a very good experience with Imperial Chevrolet. We saw a GMC2500HD Duramax on the website and I was interested. We contacted the dealership and spoke with Brad Mancini. I met with Brad at the dealersh saw a GMC2500HD Duramax on the website and I was interested. We contacted the dealership and spoke with Brad Mancini. I met with Brad at the dealership and discussed the vehicle along my trade-in and agreed on the numbers at both ends. There were some used vehicle issues (new tires, etc.) found during a full inspection, that needed to be taken care of and Brad along with the folks in the service dept promptly had the truck ready for delivery. We met with Ahmad Al-Jallad to do all the necessary paperwork and had a great experience with him. He was very professional, friendly and diligent about the process. He found a few items that helped to save us some money and was overall very efficient and accommodating. All of the transfer paperwork for registration, insurance and a new inspection sticker were taken care of without issue and we dropped the old truck and picked up the new truck with a plate swap and a thank you. We are very satisfied with the experience overall. More

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