Ahmed Baroud | Page 2

Good car good prices good service Ahmed doing good work with me 👌👌👌 with me 👌👌👌 More

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Good, could have been better. Parking lot was much too crowded. I feel sure it was hit, scraped while they move truck's around on the over crowded lot.I didn't notice it until the next morning. crowded. I feel sure it was hit, scraped while they move truck's around on the over crowded lot.I didn't notice it until the next morning. More

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We bought a new Ford F-250 crew cab. It was a great experience! Ahmed Baroud did an awesome job finding us the right truck to fit our needs at a good price in a very tight market. Chris Brown made fin experience! Ahmed Baroud did an awesome job finding us the right truck to fit our needs at a good price in a very tight market. Chris Brown made financing a snap. Will keep coming back. Thank you! More

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Mark Rodgers, I would like to say thank you to you and Ken Dillon for the commitment to made in making sure my demands were met. The world we live in where so many people lack integrity. The both of you k Ken Dillon for the commitment to made in making sure my demands were met. The world we live in where so many people lack integrity. The both of you kept your word which speaks volume to me. My 2019 Cadillac xts is running the way it should. May God bless you both in all your endeavors. Thomas Kelly More

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Nice car, excellent price The salesman that I dealt with (Ahmed) was very patient and never once pressured me for a sale. He graciously worked with me a wee bit on the price, The salesman that I dealt with (Ahmed) was very patient and never once pressured me for a sale. He graciously worked with me a wee bit on the price, and provided a fair and trouble free purchase. The actual purchase itself was handled by Ray, and he made for a speedy and painless process. So far I am extremely happy with my new Focus Hatchback. Al More

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Ahmed took great care of me. Walked expecting to not get anything, walked out after about an hour with a great car, awesome monthly payment and happy. He worked magic, literally. Walked expecting to not get anything, walked out after about an hour with a great car, awesome monthly payment and happy. He worked magic, literally. More

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worst experience in 43 years of buying cars & trucks Purchased 2014 Chevy Malibu on 12/1/16. Offer made & excepted via email.Salseman knew I was coming up from southern Maryland to pay cash for car. Ar Purchased 2014 Chevy Malibu on 12/1/16. Offer made & excepted via email.Salseman knew I was coming up from southern Maryland to pay cash for car. Arrived car filthy. Exterior not washed.Interior had trash on floors,in glove box.Front seat stained.Rear seat stained. When salesman questioned said car was used as loner and just retuned. He said they did not know when it was going to be returned. Said stains were from person who used as loner.Told him stains were not fresh.Ask ,if you didn't know when car was going to be returned,why did you lead me to believe the car was on lot to be sold that night? Since they could;d not clean car that night they took off $125. Next morning 10 hrs. & 90 miles after deal check engine light came on. Had my mechanic scan.Code was for rocker arm scelonide. Because the check engine light was on,passing gear,remote start,cruse control,start/stop & more were disabled.Called used car mgr.Told him problem & that code was for.I was told to return car to dealership.They would send it to a Chevy dealer for repair and give me loaner( car was still under 36,000 bumper to bumper).Returned car 12/2/17 was given a dodge for loaner(radio didn't work in it)Used car mgr. said would detail car since I had to drive back to Baltimore from southern Maryland. Picked car up 12/8/17. No attempt made to clean seat stains.Dirty sock in trunk.When given paperwork for repair showed no repair made.When questioned salesman he stated that the check engine light was not on ,when he drove it to the Chevy dealer.Paper work from Chevy dealer says scanned codes.Talked to used car mgr.Ask why did you accept car back when part not replaced.Said they did not fix it.It was sent to Chevy.Again ask why was it accepted back when not repaired? He shrugged his shoulders. 12/9/17 check engine light came on again in morning.Same code. Took car to my GM dealer, 12/9/17 AM,.They checked GM repair system data. Auto Nation in Baltimore had only cleared code. In 3 hrs.(with no appointment) they had confirmed scelonid needed to be replaced.Ordered part was fixed 12/12/17. This was the worst experience I've had buying a car in 43 yrs.I've bought from Dealer/private in over 11 states.Never had a car presented so filthy. Salesman caught in lies. No follow thru to resolve issues Will never let Koons "WOW" me again More

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Fastest car buying experience ever! We had been searching for our next Flex for a couple of months and unsuccessfully haggled with the dealership we purchased our last Flex from after a We had been searching for our next Flex for a couple of months and unsuccessfully haggled with the dealership we purchased our last Flex from after a 2 hour wait just to test drive one. They let us walk out the door over $700. Called Koons Baltimore on our way home to see if a used 2016 was still available and we were lucky enough to get Ahmed. Car was there and he said he would have it ready for a test drive when we arrived. And he did! Test drove it, loved it, settled on a price in about 15 minutes and left with vehicle financed about an hour later. We will be return customers. Best car buying experience ever! More

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Fantastic Dealership Everyone I met at Koons Baltimore Ford was extremely nice, courteous and helpful and made the entire purchase experience very easy. Everything I aske Everyone I met at Koons Baltimore Ford was extremely nice, courteous and helpful and made the entire purchase experience very easy. Everything I asked for ahead of arriving was done (vehicle cleaned up and ready to test drive, paperwork ready to be signed, etc...). I have never had a purchase experience where I was in and out of a dealership in under 2 hours and for that I was very grateful. They have a great group of people at Koons Baltimore Ford and I will not hesitate to drive the 4.5 hours from my home to this dealership to buy another vehicle in the future. I also want to give special thanks to Ahmed Baroud (Sales) and Harry Singh (Finance) for their great hospitality and professionalism. They made the entire purchase experience quick, easy and painless. More

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WOW!!!! I search for weeks to find a Jeep Wrangler within my budget only to find that the quoted internet prices had hidden fees and dealer options that i did I search for weeks to find a Jeep Wrangler within my budget only to find that the quoted internet prices had hidden fees and dealer options that i did not ask for nor wanted. I went to Koons Ford to look at a Jeep and 45 minutes later i was signing papers on a deal that was below the budget i set for myself. My sales consultant Ahmed Baroud was excellent! He was knowledgeable, very attentive to my needs and respectful. I got just what i wanted and at a great price. THANK YOU SO MUCH! I WILL TOTALLY SHOP WITH KOON'S AGAIN! More

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