Ahmed Omar | Page 7

Overall the service was not bad I would consider it average. I did pick up my car after hours and didn't realize it. Apart from that, which is my mistake, the work I had requested didn't get done. I as average. I did pick up my car after hours and didn't realize it. Apart from that, which is my mistake, the work I had requested didn't get done. I asked to have my undercarriage cover rebolted in and nothing was done to it. I asked for them to check an issue with my headlights and was told that the entire unit needed to be replaced. When I only ask them to check the connections since the lights are going on and off. I also was never given a quote for the work (I do think that's my fault though since I picked it up after hours). More

by Nathan Verified Customer Verified Customer

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Ahmed was awesome. From the time we stepped on to the lot, he greeted us with a big smile. He was very helpful, very nice and guided us through the whole experience f From the time we stepped on to the lot, he greeted us with a big smile. He was very helpful, very nice and guided us through the whole experience from test drive to purchase of our Hyundai Palisade. Once we were ready to finalize the details, Ryan was just as helpful to get us in and out so we could enjoy our new car. More

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Easy to work with, doesn’t get pushy, made the buying process simple and stress free process simple and stress free More

by nbrabec Verified Customer Verified Customer

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We worked with Omar to buy a new Ioniq 5 SEL. He was professional, honest, and accommodating. We originally reached out via their website, drove a car a couple weeks later, and bought one about a He was professional, honest, and accommodating. We originally reached out via their website, drove a car a couple weeks later, and bought one about a week after our test drive. Omar followed up with us at reasonable intervals (he was timely but not annoying). He also provided answers to all of our questions and generally made us feel welcome and comfortable. To summarise, Omar and the rest of the staff went above and beyond to get a car with the color and features we wanted (they did not have one on the lot so they got one from another dealer). Omar has been more than helpful after the purchase too---he made sure we are taking advantage of all the features and that the tech is set up correctly. We brought our own financing and the finance department was also really easy to work with (we made a mistake getting them the information from our credit union and they were able to correct the form and send it almost immediately, which was very helpful). While we were waiting for the car to be washed, Steven came by and chatted with us. He was super nice and made sure we were aware of all the benefits the dealership included in the sale (regular car washes, dropping in for an occasional charge of our Ioniq 5, etc.) More

by nmgurney Verified Customer Verified Customer

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Omar was excellent. He knew the product, had the car ready for us to pick up and even recommended a nearby place for lunch. The staff at South Bay was not pushy and ma He knew the product, had the car ready for us to pick up and even recommended a nearby place for lunch. The staff at South Bay was not pushy and made the experience comfortable. Thank you, Omar!! More

by rosem6153 Verified Customer Verified Customer

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Ahmed was amazing! He went above and beyond to help us purchase our new car. He was so pleasant and easy to work with. Thank you Ahmed! He went above and beyond to help us purchase our new car. He was so pleasant and easy to work with. Thank you Ahmed! More

by jaynaleannerose Verified Customer Verified Customer

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The driver Omar was great and helpful. I have no experience with the dealership otherwise. I have no experience with the dealership otherwise. More

by ASROSS1 Verified Customer Verified Customer

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It’s not professional how this dealer works. I've been waiting for more than a week for them to return my down payment money for a deal that didn't work. And they also changed the terms of my I've been waiting for more than a week for them to return my down payment money for a deal that didn't work. And they also changed the terms of my contract up to almost twice. That's why I decided to return the car. I didn't feel comfortable working with this dealer and I don't think I would recommend this place to anyone I know. More

by emersonjmurillo Verified Customer Verified Customer

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Great customer service very transparent and trustworthy and willing to take the extra mile great experience I would definitely recommend to family and friends and willing to take the extra mile great experience I would definitely recommend to family and friends More

by kimberly.hatter Verified Customer Verified Customer

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Great experience and great people, fully explained the vehicle and even offered to follow me home to pick up my old cars pink slip to save me a return trip vehicle and even offered to follow me home to pick up my old cars pink slip to save me a return trip More

by gary99 Verified Customer Verified Customer

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