They were very attentive and explained all
questions/concerns thoroughly. Great attitude and knowledge of all aspects.
questions/concerns thoroughly. Great attitude and knowledge of all aspects.
More
by iampetermoon
Verified Customer
Verified Customer
Oct 07, 2026 -
South Bay Hyundai responded
Thank you for the thoughtful feedback! We’re glad our team took the time to fully address your questions and concerns and made sure you understood what was happening. Being attentive, knowledgeable, and approachable can make a big difference when you’re trusting someone with your vehicle.
We appreciate you recognizing the team’s attitude and expertise. Thank you for choosing us and for taking the time to share your experience!
Nice service, pleasant atmosphere friendly staff .
I chose a great day to purchase a vehicle.
I chose a great day to purchase a vehicle.
More
by crawford-pamela
Verified Customer
Verified Customer
Oct 01, 2026 -
South Bay Hyundai responded
Thank you for the kind words! We’re happy to hear you enjoyed the atmosphere and found our team friendly and welcoming. It sounds like you really did pick a great day to stop by and make your purchase!
Congratulations on your new vehicle! We truly appreciate you choosing us and hope you’re enjoying every mile so far.
Jeff and Rickey were both fantastic and made the buying
experience arguably the best I have ever had. I test drove 4 different cars before purchasing the Tucson. CRV, Mazda and Kia. Rickey initially helped
experience arguably the best I have ever had. I test drove 4 different cars before purchasing the Tucson. CRV, Mazda and Kia. Rickey initially helped answer all questions, followed up with texts but didn't press and pressure to make decisions. I appreciated that. Jeff was awesome, explained everything in comparative analysis, was welcoming, personal and again I never felt like I was being sold to, but rather supported so I could make the best decision for me. Jeff went over and above working to have the specific car I wanted and communicated the process so I was always in the loop. I truthfully dislike the car buying thing in general but this scenario was different. Looking forward to driving my Tucson. Hoping the driving experience will be as good as they buying one!!!
More
by josh@joshgolf.com
Verified Customer
Verified Customer
Other Employees Tagged:
Juan Santoro
, Jeff (Management), Rickey (Sales)
Oct 01, 2026 -
South Bay Hyundai responded
Thank you for such an incredible review! We especially appreciate you sharing the whole journey, from test driving four different vehicles to ultimately choosing the Tucson. Buying a car can be a process people don’t always look forward to, so hearing that Rickey and Jeff made it feel supportive, personal, and genuinely comfortable means a lot.
Rickey’s approach of answering your questions, staying in touch, and giving you space to make the decision on your own is exactly the kind of experience we want to provide. And we love hearing that Jeff went the extra mile to find the specific Tucson you wanted, explain the differences between your options, and keep you informed along the way. We’ll be sure they both see your kind words!
Congratulations on your new Tucson! We hope the driving experience lives up to the buying experience and that you absolutely love it. Enjoy every mile!
Top experiences from SB Hyundai.
I thank you Jimmy Lee and Jeff Mitchell for smooth process to purchasing a vehicle. No pressure, no hassle!
I highly recommend this dealership
I thank you Jimmy Lee and Jeff Mitchell for smooth process to purchasing a vehicle. No pressure, no hassle!
I highly recommend this dealership to everyone.
More
by kennylee90710
Verified Customer
Verified Customer
Sep 21, 2026 -
South Bay Hyundai responded
Thank you for the fantastic shout-out! We’re so glad Jimmy Lee and Jeff Mitchell made your vehicle purchase feel smooth, comfortable, and completely hassle-free. A no-pressure experience gives customers the room to focus on finding the right vehicle, so it’s wonderful to hear that was exactly what you experienced.
We’ll be sure Jimmy and Jeff see your kind words. Thank you for recommending South Bay Hyundai and for trusting our team with such an important purchase!
My wife and I had a great experience at South Bay
Hyundai. From the moment we called to check inventory, Jeff was extremely helpful and professional. He brought out multiple vehicles for us to look a
Hyundai. From the moment we called to check inventory, Jeff was extremely helpful and professional. He brought out multiple vehicles for us to look at and test drive and was patient throughout the entire process.
What stood out the most was how honest and straightforward Jeff was. There was no pressure, no runaround, and he made the entire experience comfortable and stress-free.
We’re very happy with our purchase and truly appreciate Jeff for making the process so easy. I would definitely come back to South Bay Hyundai when it’s time for vehicle number two. If you’re looking for a dealership and a salesperson you can trust, I highly recommend Jeff!
More
by Rooh_been
Verified Customer
Verified Customer
Sep 05, 2026 -
South Bay Hyundai responded
Thank you for such a thoughtful review! We’re thrilled to hear Jeff made the experience so comfortable and stress-free for you and your wife. Taking the time to bring out multiple vehicles, answer questions, and let you explore your options without pressure is exactly the kind of experience we want our customers to have.
We especially appreciate you recognizing Jeff’s honesty and straightforward approach. We’ll be sure he sees your kind words! Congratulations on your purchase, and thank you for choosing South Bay Hyundai. We’d be happy to welcome you back when it’s time for vehicle number two!
I had an outstanding experience purchasing my new car
with Jeff Mitchell. Jeff was absolutely extraordinary from beginning to end. He was professional, knowledgeable, patient, and went above and beyond t
with Jeff Mitchell. Jeff was absolutely extraordinary from beginning to end. He was professional, knowledgeable, patient, and went above and beyond to make sure everything went smoothly. He made the entire car-buying experience easy, comfortable, and stress-free.
I also want to recognize the Finance Manager, who was excellent. The financing process was extremely efficient, organized, and surprisingly fast. Everything was explained clearly, and I really appreciated how quickly the paperwork was handled without making the process feel rushed.
Overall, I had a great experience from start to finish. Jeff and the finance team provided exceptional customer service, and I would highly recommend them to anyone looking to purchase a new vehicle.
Thank you, Jeff, and the entire team for making my new car purchase such a great experience!
More
by Amir23
Aug 31, 2026 -
South Bay Hyundai responded
Thank you for such an incredible review! We’re thrilled to hear Jeff made your new-car purchase easy, comfortable, and stress-free. His professionalism, knowledge, patience, and willingness to go the extra mile are exactly the qualities we want our customers to experience.
We also appreciate you recognizing our Finance Manager. It’s great to hear the financing process was efficient and well organized while still giving you the time and information you needed. Getting the paperwork handled quickly without making you feel rushed is an important part of a great delivery experience.
We’ll be sure to share your kind words with Jeff and the finance team. Congratulations on your new vehicle, and thank you for recommending us!
The service I received was absolutely excellent!
I felt listened to by my dealer, Omar, and had an overall positive experience!
I felt listened to by my dealer, Omar, and had an overall positive experience!
More
by matthewafusco
Verified Customer
Verified Customer
Aug 11, 2026 -
South Bay Hyundai responded
We’re so glad to hear this! Feeling heard and taken seriously makes a big difference, and it’s wonderful to know Omar gave you that kind of experience. We’ll make sure he knows how much you appreciated his attentiveness. Thank you for the thoughtful review and for trusting our team with your vehicle!
Amazing customer service , very friendly , very
welcoming. Negotiates to meet customers needs. as well as being knowledgeable in each vehicle.
welcoming. Negotiates to meet customers needs. as well as being knowledgeable in each vehicle.
More
by jaelynmontoya05
Verified Customer
Verified Customer
Jun 17, 2026 -
South Bay Hyundai responded
Thank you so much for the amazing review! We’re thrilled to hear you experienced friendly, welcoming, and knowledgeable service from our team. It’s great to know they were able to work with you to meet your needs and help guide you through the vehicle options. We truly appreciate your kind words and your support. Thank you for choosing us, and we look forward to seeing you again!
Excellent customer service!
Felt very comfortable with the process, not pressured. Will recommend South Bay Hyundai.
Felt very comfortable with the process, not pressured. Will recommend South Bay Hyundai.
More
by ndbardo
Verified Customer
Verified Customer
Jun 05, 2026 -
South Bay Hyundai responded
Thank you for the wonderful review! We’re thrilled to hear you received excellent customer service and felt comfortable throughout the entire process. Creating a relaxed, pressure-free environment is very important to us, and we’re glad that came through during your experience.
We truly appreciate your recommendation of South Bay Hyundai and thank you for choosing us. We look forward to assisting you again in the future!
Great service!
I never felt pressured to make a decision and they were patient with me the whole way! I’ve always been a Toyota girl, but now I’m happily in the the
I never felt pressured to make a decision and they were patient with me the whole way! I’ve always been a Toyota girl, but now I’m happily in the the Hyundai family!
More
by LNur
Verified Customer
Verified Customer
May 26, 2026 -
South Bay Hyundai responded
Thank you for the wonderful review! We’re so glad to hear you had a great experience and felt no pressure throughout the process. Patience and a comfortable, stress-free experience are exactly what we aim for. We’re especially happy to welcome you to the Hyundai family, thank you for giving us the opportunity to earn your trust! Enjoy your new vehicle!