Ahmed Ragab | Page 9

Excellent Service We have been buying cars and having them serviced at McGee for 15 years. The sales and service teams have been straightforward, honest and professiona We have been buying cars and having them serviced at McGee for 15 years. The sales and service teams have been straightforward, honest and professional; always! More

by EGETTO Verified Customer Verified Customer

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No one wants to call back to resolve issue I bought a used 2015 Toyota Rav 4 within 300 miles of my purchase my left rear brake caliper fell off. 40mph and no brakes. I called dealership from I bought a used 2015 Toyota Rav 4 within 300 miles of my purchase my left rear brake caliper fell off. 40mph and no brakes. I called dealership from side of road and I was old these things happen when you buy a used car. No Dotty in used car service brake calipers do not fall off unless someone did not tighten bolts. I asked for a manager I called 6 different times left messages with Managers no one called me back. I asked about a rental and mentioned I needed a rental with hand controls was told they didn't have one. Mentioned ADA compliance and needed to speak to a manger. The only one who attempted to help was Tim in service. He spoke to a manager who got approval for repairs. Mr Roscoe who had 3 messages left for him called me back 4 days later saying it was a mistake and he was sorry. Really??? I could have been killed or killed someone. I spoke to corporate and Michelle at the dealership called and she was checking into it that was a week ago. I even left a message for Ahmed salesman guess he doesn't care he got his commission. I am still waiting on an answer about the compliance of ADA rules. Guess I am being forced to file a complaint with ADA also. And BBB and Attorney Generals office and legal advice. This all could have been resolved if they returned calls More

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Fastest deal of my life - and a good deal too! I went in to browse and a few hours later, I was driving home my new-to-me Prius! My trade-in was full of "stuff" and they even let me take an employ I went in to browse and a few hours later, I was driving home my new-to-me Prius! My trade-in was full of "stuff" and they even let me take an employee home with me to empty out my old vehicle. It doesn't get much better than that! I feel I got a good deal and that we all were happy..... More

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