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Aiman Hamdan
203 Reviews
Dealership Experience
8 yrs, 11 mos
Specialties & Trainings
Lexus Master Certified
203 Reviews of Aiman Hamdan
June 15, 2022
I have bought three cars from this dealer two new and one used and service was great. However, I have been getting subpar service from the service department. My last encounter I paid 2500 for service th used and service was great. However, I have been getting subpar service from the service department. My last encounter I paid 2500 for service that part of cost should have been covered by my third party warranty. I don’t know if it due to the inexperienced of the service staff or lack of training. My car has been serviced by this department for years and I don’t know how they can submit a claim with the wrong VIN, which caused the claim to be denied. I have made multiple call to service representative and service manager without a return call. I have spent over 300,000 plus dollars over the years and expect batter. The gatekeeper makes it hard to talk the leadership by transferring calls back to source of the problem promising to call and never do. Based on this interaction I will take my business to Chicago or Merrillville dealerships.and recommend that the consumer should be careful when dealing with them I give the dealership a “D-“ More
by Altontee
May 18, 2022
I had a great experience at Lexus of Orland. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealer Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership More
by LUIS LOPERA
Verified CustomerOther Employees Tagged: Mike Bannos
April 28, 2022
It's a great dealership. My sales associate Aiman is the best. Always like the treatment from him and GSM Kevin Martin. The RX 350 FSport is my 3rd vehicle with them. Highly My sales associate Aiman is the best. Always like the treatment from him and GSM Kevin Martin. The RX 350 FSport is my 3rd vehicle with them. Highly recommend Lexus of Orland. More
by smv401
Other Employees Tagged: Mike Bannos, Kevin Martin
April 18, 2022
The service was amazing and the salesman was awesome. This was my 3rd car and I was very pleased with the service. The inventory was very low so I didn't have a lots to choose from. This was my 3rd car and I was very pleased with the service. The inventory was very low so I didn't have a lots to choose from. More
by sharon.bates
Other Employees Tagged: Ziad Altamimi, Kevin Martin
March 27, 2022
Excellent customer service. I was met by sales associate at door. He had all documents ready. Finance worked to meet what I was looking for. I was met by sales associate at door. He had all documents ready. Finance worked to meet what I was looking for. More
by DRURY.SEAN.MICHAEL
Other Employees Tagged: Mike Bannos
March 24, 2022
Excellent customer service! There were no surprises. Aimen and Mike were extremely easy to work with. The buying process went very smoothly, and I would highly recommend doing There were no surprises. Aimen and Mike were extremely easy to work with. The buying process went very smoothly, and I would highly recommend doing business with them. The price was fair, and the service was excellent. More
by RS032568
Other Employees Tagged: Mike Bannos
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