Aimee Boone | Page 3

This actually was the worst experience of buy a vehicle. I did the deal on a Saturday, they were suppose to do the spray in bed liner on Monday, it wasn’t done. I called my sales lady on Tuesday morning aro I did the deal on a Saturday, they were suppose to do the spray in bed liner on Monday, it wasn’t done. I called my sales lady on Tuesday morning around 11:30 and couldn’t reach her. I had to call the new car sales manager and he got ahold of her and she called me.She said it was in the body shop, let me go check on it and I will call you back. She called back, and said it is done but needs to dry. I said okay and I will be there in the morning on Wednesday around 9am to pick it up. I get there and I was told I had to go over to the other building to pay for the extra set of keys that they got made because the truck only had one key. I also had to get my temp tag sign two forms and then the guy told me I had to go back over to the used car sales to get my tag put on my truck. My truck wasn’t detailed or anything and I understand with being short staffed it not being completely detailed but it wasn’t washed or the doors wiped out or anything. And they didn’t even offer for me to bring it back after everything settles down with the crisis that is going on. They when I get home I found the screws that held my temp tag on that the holes were stripped out so I am lucky I didn’t lose my tag going down the highway. I will never buy from this dealership again. You would think that know someone is coming to pick up the vehicle that the tag would at least be on it instead of having to waste another hour and half. More

by MARKNISK Verified Customer Verified Customer

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Very professional from start to finish. Would gladly work with Jason and the others again. This was my first truck purchased and they made sure I had everything I needed before I walked out of there. with Jason and the others again. This was my first truck purchased and they made sure I had everything I needed before I walked out of there. More

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AJ does a great job with the vehicle walk around and following up to make sure everything is going well. I’m very happy with my experience! following up to make sure everything is going well. I’m very happy with my experience! More

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I bought this car because I loved it but primarily because of Tanesha. She made the buying and negotiating process so easy. Very, very professional, courteous, knowledgeable and patient. Highly rec because of Tanesha. She made the buying and negotiating process so easy. Very, very professional, courteous, knowledgeable and patient. Highly recommended. The used car department was quite active, warm and inviting. All the sales rep were so friendly and welcoming. Sales manager was also excellent. I highly recommend Tanesha and the entire team! More

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My experience at Germain was very pleasant. Ty was very knowledgeable and provided some much needed assistance. He gave me space and just let me know that he was available if I had any questions. I felt ve knowledgeable and provided some much needed assistance. He gave me space and just let me know that he was available if I had any questions. I felt very comfortable with my car buying experience and would definitely recommend Ty to anyone that is in the market to buy a new Toyota! More

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Poor Service Poor service, comedic attempts to assert dominance, id rather walk to work than buy a car from this place, it's a joke! Stay clear! Poor service, comedic attempts to assert dominance, id rather walk to work than buy a car from this place, it's a joke! Stay clear! More

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Car Purchase Mr. Rod Dmith was very friendly and courteous. He is one of the few car salesmen I’ve ever worked with that didn’t put pressure to buy on us. Overall Mr. Rod Dmith was very friendly and courteous. He is one of the few car salesmen I’ve ever worked with that didn’t put pressure to buy on us. Overall this was a pleasant experience. More

by WEPOSTES0 Verified Customer Verified Customer

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Wonderful experience Cody is an exceptional salesperson. He listens and is sensitive to the customer. His presentation is thorough and he follows through on what he says. Cody is an exceptional salesperson. He listens and is sensitive to the customer. His presentation is thorough and he follows through on what he says. Thank you. More

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Great experiane I had a great experience at Germain Toyota this weekend. Tanesha Dixon was very knowledgeable and good to work with. Others involved were good also I had a great experience at Germain Toyota this weekend. Tanesha Dixon was very knowledgeable and good to work with. Others involved were good also. More

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Polite and Understanding I gave four stars instead of five because you can never be perfect, but my experience here was great, everyone was polite and did everything they coul I gave four stars instead of five because you can never be perfect, but my experience here was great, everyone was polite and did everything they could to make the process of buying my car go smoothly. I am very glad I picked Germain to get my car from! I’ve never bought a car before, so I have no one to compare it too, but it was a quick purchase with many friendly people. More

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