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Aimee McDermott
52 Reviews
52 Reviews
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52 Reviews of Aimee McDermott
February 13, 2026
I was lucky to come on one of your slower volume days and the appt. when well with Aimee assistance. She didn't just rely on the Auto notification by text. She made the human effort to find me in the lobby a the appt. when well with Aimee assistance. She didn't just rely on the Auto notification by text. She made the human effort to find me in the lobby and get the okay to repair the the problem and expedite the finishing my car in a timely manner. More
by ONELAW
Verified Customer
February 05, 2026
She was very pleasant but didn't seem familiar with the computer system. Took 10 minutes just to call up my info and she had to ask the guy next to her several times how to do something. I wanted my tran computer system. Took 10 minutes just to call up my info and she had to ask the guy next to her several times how to do something. I wanted my transmission fluid changed - which I thought was a pretty straightforward request. After another 10 minutes, and a call to the technician and another request to the guy next to her how to get to a certain screen she still couldn't tell me which fluid I would need or the cost of the service. I said to not worry about it. I will do it later. More
by BRETMCGOUGH
January 31, 2026
As always Phil Crabtree took great care of my 2018 Limited 4 Runner…. It was not driving right. I ended up with new front brakes. Drives like when I first got it. Thank you Very much Phil and Mec Limited 4 Runner…. It was not driving right. I ended up with new front brakes. Drives like when I first got it. Thank you Very much Phil and Mechanics Knowledge and care for my beloved 4 runner. More
by Hendertucky 1520
Other Employees Tagged: Phill Crabtree, Tyler Campuzano
January 30, 2026
I feel confident when I leave there my car is at its best. I always feel like I am fake cared of whenever I come for services there. Especially with my service manager Aimee best. I always feel like I am fake cared of whenever I come for services there. Especially with my service manager Aimee More
by JORNELLAS808
January 23, 2026
You lost me as a customer. I have been a Findlay customer since 2010, where I have facilitated approximately three different car purchases or leases. I have twin boys turning 1 I have been a Findlay customer since 2010, where I have facilitated approximately three different car purchases or leases. I have twin boys turning 18 this year and will need cars for them as well. During this time I’ve seen your service rates get higher and more ridiculous.. last year I brought the car in to replace some door strip molding and was given some insane number plus 2 hours of labor, to which I just said no thank you and left . This last service was my final straw. My 2008 Toyota scion has been serviced through you since the beginning, but it no longer makes financial sense for me to bring this car to you. I needed reliable yet off market prices which I can get elsewhere and with much less difficulty. I had to unsafely drive my car (with failed brakes) off of your lot before any real “deal” was offered in service pricing. I was still charged a diagnostic fee and a service fee that I was not fully in compliance with, as I had said, please tell me what is going to be done beforehand. I never received a call and finally I called the following day at 3 PM. We are in a day and age where people have access to pricing and realistic numbers. Done are the days gratuitous labor charges and marked up part pricing. Info is too accessible with AI and customers are tired of feeling screwed. The quote that I was being given was not a deal by any means, even though it was being spun as one. So it should mean something when a customer says this in plain English to the customer service rep…Especially one who has been coming to you for over 16 years. More
by JOSHHUSLIG
December 07, 2025
I had an excellent experience with my service advisor at Findlay Toyota Aimee McDermott. She was extremely professional, understood exactly what I needed, and took care of everything promptly and with great Findlay Toyota Aimee McDermott. She was extremely professional, understood exactly what I needed, and took care of everything promptly and with great attention to detail. It’s rare to find someone who makes the entire process smooth and stress-free, but she truly went above and beyond. Highly recommend her. More
by COVINGTON.FAMILY
December 05, 2025
I was so busy on my phone that I didn't notice the message they sent me. I expect that they will approach me to notify me that my car service has been completed. I only noticed the second message they message they sent me. I expect that they will approach me to notify me that my car service has been completed. I only noticed the second message they texted me, stating that my car service was done. After signing the documents, I didn't know that my car was already parked in front, and I'm still waiting for it to arrive. I waited for another 30 minutes. I was waiting inside coz it's cold outside and didn't know that it was already parked up front. So I decided to wait outside and sit on a bench. But when I'm about to sit, I saw my car was parked in front. I gave 5 stars because maybe it's just a miscommunication and misunderstanding, and I blame myself for not asking where my car is. Please approach your customer even though you already texted them. What if I fell asleep and also didn't notice my phone message because it was on silent? I worked 16 hours and was so sleepy and tired but didn't choose to sleep. More
by NTRAINA
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