Aimee McDermott | Page 3

Aimee was very attentive to my needs and service requirements. She listened carefully and spent the time to explain the various recommended services. requirements. She listened carefully and spent the time to explain the various recommended services. More

by Bosco702 Verified Customer Verified Customer

Report | Print

They determined the issue with my TACOMA was the starter and said they replaced it. This is umkown, but the Emergency break feature was dismantled presenting a safety issue. I live an hour and a half from t and said they replaced it. This is umkown, but the Emergency break feature was dismantled presenting a safety issue. I live an hour and a half from the dealer and they have no loaner vehicles for me to drop this back off. Also if they hook it back up, I am afraid you have a factory recall coming in the starter and the auto break not working together, causing the vehicle to not start with the button, thus why they disengaged this feature all together. I am very disappointed with this fix and is was not the complete issue and I have already had 3 loaner cars from whom I did not buy the vehicle from and one $300 rental car in trying to get this issue resolved. I feel that Centennial need to look at thier customer service from a different stand point when it comes to people like myself who do not live right in town. More

by MIKE.PERGOLA Verified Customer Verified Customer

Report | Print

The dealership is very clean and worth waiting to complete the maintenance because there are entertainment aside of having coffee/tea and water available for free. complete the maintenance because there are entertainment aside of having coffee/tea and water available for free. More

by ELVIETSANMIGUEL Verified Customer Verified Customer

Report | Print

The check-in was easy and our advisor, Aimee, was great! I really appreciate the free uber transportation! I really appreciate the free uber transportation! More

Report | Print

Took about 3 hours to remedy the recall issue. No cost to me and I received a free car wash coupon for the inconvenience. Service person, Aimee was excellent in keeping me updated and scheduling t No cost to me and I received a free car wash coupon for the inconvenience. Service person, Aimee was excellent in keeping me updated and scheduling the service. More

by actortora Verified Customer Verified Customer

Report | Print

It would have been nice if computer systems were up to date, this would have saved me an extra trip and time to have the proper service done once. date, this would have saved me an extra trip and time to have the proper service done once. More

by WQ_709 Verified Customer Verified Customer

Report | Print

Aimee was very kind and helpful and explained everything clearly. No problems at all. Thanks. clearly. No problems at all. Thanks. More

by GERARDCANA Verified Customer Verified Customer

Report | Print

Very helpful and informative. Explain all the services in detail went beyond to try to make my experience not as stressful. Explain all the services in detail went beyond to try to make my experience not as stressful. More

by LEIDY92 Verified Customer Verified Customer

Report | Print

Aimee provided excellent customer service and helped me with all my needs. I was extremely happy my car was completed in a timely manner. with all my needs. I was extremely happy my car was completed in a timely manner. More

by KAUFMANERIC34 Verified Customer Verified Customer

Report | Print

Very kind, very welcoming everybody there, I just didn’t like how I had an appointment at a certain time and I was there for three hours. Other than that, everything was good. like how I had an appointment at a certain time and I was there for three hours. Other than that, everything was good. More

by DSANCHEZLV19 Verified Customer Verified Customer

Report | Print