Ajay Puri | Page 3

Bell Audi in Edison NJ would not honor our deal! I contacted Bell Audi in Edison NJ on Saturday to inquire about a 2015 Audi S5 they had advertised on their website. I was searching for a preowned S5 I contacted Bell Audi in Edison NJ on Saturday to inquire about a 2015 Audi S5 they had advertised on their website. I was searching for a preowned S5 for several months and was prepared to make a cash purchase. I spoke to Ajay Puri the used car sales rep. who provided me with a copy of the original window sticker and Carfax report so I could confirm the cars options list and vehicle history. We negotiated a fair price for the car including my trade which was approved and accepted by his management. He told me he would call me back in one hour once he had an opportunity to draft the bill of sale and calculate all of the costs including, tax, tags and administrative fees. I told him I was prepared to place a $500.00 deposit on my AMEX to hold the car and I would present him a certified check for the balance when we picked up the car on Monday. When he called me back however he told me that there was a miscommunication and he could no longer honor the negotiated price. What part of, "we have a deal" did he miscommunicate? He proceeded to inform me that the price of the S5 was increased by $3,000.00 and the value of my trade decreased by $1,000.00 which translates to a net increase of $4,000.00. I am simply amazed how this dealership finds it acceptable to waste my time negotiating a fair deal only to rescind it prior to issuing a deposit. If a dealership is unwilling to honor their commitments during the presale how can you possibly trust they will honor their commitments after the sale. I can assure you that I will never do business with Bell Audi and I will certainly discourage my friends, family and colleagues from doing business with them as well. Buyer beware especially at Bell Audi in Edison NJ. More

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