Ajay Puri

Worst buying experience imaginable. Here is a summary of my experience: 1. As of April 22 I can no longer legally operate my new vehicle as the temporary registration and plate expir Here is a summary of my experience: 1. As of April 22 I can no longer legally operate my new vehicle as the temporary registration and plate expired. Bell Audi has yet to provide permanent registration. The general manager has stopped responding to my inquiries and can’t seem to provide a valid status. 2. Despite having agreed in writing (via email) to the terms of my purchase, the Purchase Agreement provided at delivery of the vehicle did not accurately reflect the deposit I had put down prior to purchase. Had I not checked the math myself this would have resulted in substantial overpayment. 3. Despite having agreed in writing (via email) to the terms of my purchase, the Purchase Agreement provided upon delivery of the vehicle reflected an Amount Financed that was higher than we had already agreed upon. Furthermore, the Finance Manager seemed annoyed that I was unwilling to sign the inaccurate Purchase Agreement. 4. After taking delivery of the vehicle I discovered it was missing standard equipment (pet barrier and cargo cover). I received no response from the Sales Associate regarding my inquiries on the missing equipment. 5. I was repeatedly advised that Bell Audi's policy was never to accept deposits on vehicles - yet I was required to make a deposit (which per #2 was not accurately reflected in my Purchase Agreement - they had to mail me a check for the difference) 6. Personal information from the previous owner and their family members hadn't been deleted from the vehicle prior to delivery 7. They wouldn't even pick me up at the airport when I came to take delivery despite having traveled from Michigan to acquire the vehicle More

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Great dealership with family feeling legacy! Friendly welcoming staff and environment! My rep was Christine Carrol who was knowledgeable professional and most efficient! Christine made this Friendly welcoming staff and environment! My rep was Christine Carrol who was knowledgeable professional and most efficient! Christine made this a great experience! More

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Sales person promised something that doesn't exist. Financial advisor will sale you the warranty showing you big picture and promise you that doesnt exist or covered by warranty company. At the time of Financial advisor will sale you the warranty showing you big picture and promise you that doesnt exist or covered by warranty company. At the time of problem everyone raised thair hand including sales and financial advisor. Service advisor just interested in looting your money. Won't give you any flexibility or solution to the problem. More

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This was the fastest, easiest, and most transparent car buying experience I've ever had. buying experience I've ever had. More

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Joe was awesome! Went above and beyond. Would definitely buy a car from him again! Went above and beyond. Would definitely buy a car from him again! More

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Very good services and their office is neat and clean. they are provide beverage and snacks they are provide beverage and snacks More

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Bought a jeep was delivered with broken parts including driver side door lock. They refuse to fix and are rude. Christine Carroll is not to be trusted nor anyone at this dealership. Will be proceeding with driver side door lock. They refuse to fix and are rude. Christine Carroll is not to be trusted nor anyone at this dealership. Will be proceeding with them in court. More

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Smooth transaction. Sales team was very friendly and helpful. Got fair value for my trade. Highly recommend. Sales team was very friendly and helpful. Got fair value for my trade. Highly recommend. More

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Absolute great experience top to bottom highly recommended and very knowledgeable. Thank you and well done recommended and very knowledgeable. Thank you and well done More

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Service was done quickly and car is driving well. Highly recommend Bell Audi of Edison. Highly recommend Bell Audi of Edison. More

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