Akiem Mendoza

Was given excuses after setting up an appointment days in advance for 07:30am with service technician only to get there and be told the mechanic requested was too busy working on 3 other vehicles - unpleasan advance for 07:30am with service technician only to get there and be told the mechanic requested was too busy working on 3 other vehicles - unpleasant experience. Thumbs down unfriendly and treated like it was my fault and nothing but a waste of time trying to figure out how to get my vehicle in after having to speak to the service manager who was a much better help than the service writer person (A). On a good note thanks to (manager) George and Steve (mechanic) I was able to get something worked out - only after having to go thru the usual run around and mix up. More

by Hemi1966 Verified Customer Verified Customer

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This dealership is organized and efficient. My last visit was taken care of by Akiem. Even though he was busy on the phone with another customer, he acknowledged me and took care of me as soon My last visit was taken care of by Akiem. Even though he was busy on the phone with another customer, he acknowledged me and took care of me as soon as he could. Everything went smooth. I love this dealership. More

by cartermc883 Verified Customer Verified Customer

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I had a great relationship with the DeNooyer Chevrolet had a great experience with my purchase. had a great experience with my purchase. More

by davescoons Verified Customer Verified Customer

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akiem was very helpful and courteous. The truck was completed on time. great staff and dealership The truck was completed on time. great staff and dealership More

by jnap45 Verified Customer Verified Customer

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No longer satisfied. Too expensive. Was forced to use reputable local mechanic who I will use in the future. Too expensive. Was forced to use reputable local mechanic who I will use in the future. More

by rjkranick Verified Customer Verified Customer

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Service department is always excellent, fast, thorough, and professional. I have always had positive experiences. and professional. I have always had positive experiences. More

by Cduanesburg Verified Customer Verified Customer

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I can’t emphasize enough how friendly and knowledgeable all participants in my purchase are all participants in my purchase are More

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Akiem did a great job in identifying my needs and taking care of everything, He’s a credit to your firm. care of everything, He’s a credit to your firm. More

by bemiscarolyn37 Verified Customer Verified Customer

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Truck was brought in for a recall a few months back and I waited 25 minutes for them to tell me that the machine was broken, and I would have to come back another time. Fast-forward to my second time, bringi waited 25 minutes for them to tell me that the machine was broken, and I would have to come back another time. Fast-forward to my second time, bringing the truck in for this recall . Left the service department, and the truck is still doing the same thing that it was brought in for the recall for. I called the service department and the woman who answered would not work with me and transferred me over to the service technician that took care of me that day. He was away from his phone, so I left a message for him to call me immediately. Three days later I still have not received a phone call and I am extremely upset with your service this is a brand new truck and the radio just turns off for no reason and I cannot get it to turn back on. I should not be having these problems More

by julie51 Verified Customer Verified Customer

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Good service department, reception process could be a little better and could have more offerings while you wait. Overall, decent experience though. little better and could have more offerings while you wait. Overall, decent experience though. More

by wmelliott1 Verified Customer Verified Customer

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