Al Abbas
Al Abbas at Napleton's Valley Hyundai
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Al Abbas | Page 2

General Manager

Napleton's Valley Hyundai

4333 Ogden Ave.
Aurora, IL 60504

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4.3
165 Reviews
4.3

165 Reviews

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165 Reviews of Al Abbas

March 15, 2023

Dealership Rating
Employee Rating

Thank you Eddie for the GREAT service I always receive you always go above and beyond to make sure my cars are all up to date on all recalls and software besides, always keeping me updated on my service. More

by J page
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: EDDIE my wonderful service advisor

Mar 18, 2023

Napleton's Valley Hyundai responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 26, 2023

Dealership Rating
Employee Rating

Bought my car and very good experience. Paul the Manager is what this brand needs thanks again. Go see him for anything even after the sale More

by cretuldmitrii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2023

Napleton's Valley Hyundai responded

Hi, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

January 03, 2023

Dealership Rating
Employee Rating

He is nice person in dealership. This person helps us to match and he always smiles good communication thanks for him More

by Senad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dion Allen, Goran Milidrag

Jan 05, 2023

Napleton's Valley Hyundai responded

Hi Senad, thank you for your support! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 14, 2022

Dealership Rating
Employee Rating

9 of 9 buys and any service appointment therein, I have only good experience with sales and service alike. More

by David_worby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Kabranov, Brian Anderson, Omar Colon , Benjamin Marlowe, Mike the man in service, Adam in sales

Oct 18, 2022

Napleton's Valley Hyundai responded

Hi David, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs. Safe travels!

August 09, 2022

Dealership Rating
Employee Rating

Deceptive I when I bought the car. Buyer beware. Now 8 months later, it needs all new rotors and brakes. More

by jeffirs8
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 12, 2022

Napleton's Valley Hyundai responded

Hi, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to us at (630) 851-2500 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

July 29, 2022

Dealership Rating
Employee Rating

Dominic and the service staff were amazing! Thorough with explanations and attentive! Great service experience! More

by Love1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Pacucci

Aug 01, 2022

Napleton's Valley Hyundai responded

Hello, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 03, 2022

Dealership Rating
Employee Rating

I went to Napleton with my sister to accompany her purchasing a new car. My entire family and I have only purchased our cars from here for over 7 years due to the phenomenal customer service, quality More

by brittini.avery
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Williams

June 15, 2022

Dealership Rating
Employee Rating

Brought my car in, told them my alternator was failing and I have an Extended warranty. They told me the would work with them but later was told that it had to go to the original purchased dealership. To More

by R.lenca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 18, 2022

Napleton's Valley Hyundai responded

Hi, we're extremely disappointed to hear that you left Napleton's Valley Hyundai unsatisfied. Please reach out to us at (630) 851-2500 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

June 13, 2022

Dealership Rating
Employee Rating

Jordan is incredibly wonderful to work with. He is transparent (as transparent as car salesmen get) and he is very helpful. He knows the cars, he knows the competition and he knows how to close More

by abayandor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Napleton's Valley Hyundai responded

Hi Abayandor, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

June 04, 2022

Dealership Rating
Employee Rating

Great service. Prompt courteous and knowledgeable crew. Would never take my Somata anyplace else. Kudos! More

by Joey.Gamilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Napleton's Valley Hyundai responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

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