Al Davis | Page 6

Very helpful and kind, they showed me multiple options and test drive different trucks, quick transaction not drawn out, went over in detail my new car after purchase, offered ride/pick up, clear communic and test drive different trucks, quick transaction not drawn out, went over in detail my new car after purchase, offered ride/pick up, clear communication, and I love my new truck! More

by naninaish Verified Customer Verified Customer

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The best buying experience I have had with Ford. Windward Ford made the process really easy and I enjoyed the entire experience. If you just communicate with you want and how you want to structure Windward Ford made the process really easy and I enjoyed the entire experience. If you just communicate with you want and how you want to structure the deal, this dealership understands how to make it work. With inventory being tough to get, it took a few months to get the right vehicle, but it was worth the wait. Thank you Guy Mello and Austin Bulter More

by backtothebarnes Verified Customer Verified Customer

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We’ve purchased multiple vehicles from Guy Mello at Windward Ford. Always a positive experience; Guy & his team are always straight with us. If you’re in need of a new or pre-owned vehicle, check out Windward Ford. Always a positive experience; Guy & his team are always straight with us. If you’re in need of a new or pre-owned vehicle, check out Guy & his team at Windward Ford! More

by ikaika Verified Customer Verified Customer

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Did not top off all fluids, and the windshield wiper fluid was drain and not filled back up and the wiper system does not work right after i left the service center. (and i paid $250 for this lack of qu fluid was drain and not filled back up and the wiper system does not work right after i left the service center. (and i paid $250 for this lack of quality of service. Question, what else did the mechanic NOT do for my vehicle? ) i think i am going to find a better service for a person who have been a Ford account holder for over 25 years... Customer service is dead and my expectations will always be low. More

by BKYOUNG241 Verified Customer Verified Customer

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Friendly staff efficient fast service to repair my recall. I appreciated the shuttle service back home (Kaneohe) and pick up to return to dealership. And that coda chrome huge 1920’s panoramic pictur recall. I appreciated the shuttle service back home (Kaneohe) and pick up to return to dealership. And that coda chrome huge 1920’s panoramic picture in their showroom overlooking Waikiki/Daimondhead is AMAZING! More

by Wendy S Verified Customer Verified Customer

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Aloha mai no - The salesmen are friendly and knowledgeable. The services are complete and thorough. Their ongoing maintenance service is easy to understand. Mahalo. knowledgeable. The services are complete and thorough. Their ongoing maintenance service is easy to understand. Mahalo. More

by wayneb2 Verified Customer Verified Customer

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Service people are so nice and helpful. I enjoy going there even when I’m clueless, lol Thank you! I enjoy going there even when I’m clueless, lol Thank you! More

by christinaadolpho Verified Customer Verified Customer

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ON time with no problem good service amen, the best in Hawaii. No need to worry about anything. Hawaii. No need to worry about anything. More

by yelemiakaapa Verified Customer Verified Customer

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They were all very Helpful, friendly and effective. I would definitely recommend them to anyone I would definitely recommend them to anyone More

by arian.fernandez24 Verified Customer Verified Customer

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Terrible customer service, no communication from service staff, dropped off my truck for repair, was given price to do work and time to complete work ( 4hrs ), took them 3 days to complete work, called to f staff, dropped off my truck for repair, was given price to do work and time to complete work ( 4hrs ), took them 3 days to complete work, called to find out what was going on with my truck, no call back, kept calling the next day, finally got a call back, said it would take longer because it was a big job, picked up truck on third day, paid bill, three weeks later I get a call from service dept that I owe more money for parts and that made a mistake ( $1,200.00 ) more on top of what I already paid, talked to service manager and he did was laugh and said they cannot eat the cost, which I never asked them to, I just wanted to know what happened, I am Done with Windward Ford, The suck part is I have a new truck that I bought from before this happened....Now I have to go to own or pearl city to service my truck. More

by jgconstructionhi Verified Customer Verified Customer

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