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Al Hoverman
614 Reviews
614 Reviews of Al Hoverman
May 11, 2018
Easy and convenient Ease of making an appointment. Able to drop off car night before and pick up the next day in the afternoon. Fast quality service. However pricey for O Ease of making an appointment. Able to drop off car night before and pick up the next day in the afternoon. Fast quality service. However pricey for Oil change. More
by SCULL34
Verified Customer
April 07, 2018
Excellent Service!!! I did experience a problem with anything I encountered at this service center. Al my service adviser was very friendly and professional. He answered I did experience a problem with anything I encountered at this service center. Al my service adviser was very friendly and professional. He answered all of my questions. More
by DONALD1971
March 31, 2018
New Car Check This was my 2nd visit for my new 2017 Equinox. They do a check of systems and change the oil and filters. I am happy with the service. This was my 2nd visit for my new 2017 Equinox. They do a check of systems and change the oil and filters. I am happy with the service. More
by JETSAX12
Other Employees Tagged: JR Gray, Joe Decangi , Steve Barna
March 28, 2018
Easy Peasey I scheduled the appointment through you web site. It was confirmed. I met Al Hoverman, Service Guy with an emphasis on service. No hassle, done. I scheduled the appointment through you web site. It was confirmed. I met Al Hoverman, Service Guy with an emphasis on service. No hassle, done. More
by TNCBRENNAN
March 14, 2018
Service It took a little time but the job went well and the truck was repaired. All seems to be working correctly now and I am satisfied that the repair was It took a little time but the job went well and the truck was repaired. All seems to be working correctly now and I am satisfied that the repair was done correctly. More
by LDEKOEK
February 20, 2018
Air Bag Sensor indicator light I had been in a few weeks earlier to have my airbag sensor light fixed. I was told at the time that the part would have to be ordered. The service I had been in a few weeks earlier to have my airbag sensor light fixed. I was told at the time that the part would have to be ordered. The service person ordered the part and called me to let me know that the part was in house about a week later. I made an appointment for this service to be completed. I waited about an hour before I was told that the repair would take some time and that I would be given a loaner car. My thought--why make me wait an hour to tell me that the repair was going to take an extended period. I was given an old beat up Chevy Impala with over 100,000 miles. It had damage to both the front and rear bumpers, the inside of the car was dirty. But what was I to do? I took the loaner and about 5 hours later I was called and told that the repair was completed. A technician should know how long a repair will take. My thought is that the part that was ordered was given to someone else and that the part for my car had to be picked up and installed. I good part of my day was consumed driving back and forth from the dealership. More
by cucco53
February 13, 2018
routine maintenance I received text and message on vehicle display for service due. Phoned service, received appointment for 2PM. Arrived early, was checked in, waited in I received text and message on vehicle display for service due. Phoned service, received appointment for 2PM. Arrived early, was checked in, waited in lounge, all done in one hour as promised. Oil change & tire rotation. All included with free maintence. All handled by Al with no fuss. Very professional, no stress. Service indicators reset properly. More
by DAVEBOGERT
February 12, 2018
They are all very helpful Everyone there are very helpful and adhere to our financial situation.. They always let us know if something is urgent or has to be taken care of.. gi Everyone there are very helpful and adhere to our financial situation.. They always let us know if something is urgent or has to be taken care of.. gives us time to put monies together for repairs... Love all the kindness and compassion.. It's most appreciated!!! More
by MARCYCRISCIONE
Other Employees Tagged: Robert DeSimone, Brooke Geyer, Mike Rivera, Steve Kochan
February 01, 2018
Great experience !! Gary monnecka work hard to find me the right truck . Took a couple days , was never rushed !! Will do it again when the time comes !!! Thanks Gary monnecka work hard to find me the right truck . Took a couple days , was never rushed !! Will do it again when the time comes !!! Thanks More
by MARKJACOVELLI
Other Employees Tagged: Gary Monnecka, John Riley
August 26, 2017
Professional from start to finish. My family has been dealing with Hawthorne Chevrolet for over seventeen years, and have recommended them to friends and family. Robert DeSimone's knowl My family has been dealing with Hawthorne Chevrolet for over seventeen years, and have recommended them to friends and family. Robert DeSimone's knowledge and professionalism makes for a smooth transaction and all service is performed by experienced professionals. More
by Trax24
Other Employees Tagged: Robert DeSimone, Carrie Bickford, Rich Mongiardo, Mike Rivera
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