Al Hussain | Page 73

new Car purchase Have done business with Heiser Toyota for many years. We have leased cars, purchased cars and traded cars in. Heiser has always been great to work w Have done business with Heiser Toyota for many years. We have leased cars, purchased cars and traded cars in. Heiser has always been great to work with. More

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New RAV4 This was the fourth car that I bought from Al at Heiser.He is a lot of fun to work with and he always predicts the car that I will fall in love with. This was the fourth car that I bought from Al at Heiser.He is a lot of fun to work with and he always predicts the car that I will fall in love with. More

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Al is always a great honest choice, the rest may be a challe First I need to emphasize that Al is honest and truly genuinely cares about your needs and what you are looking for. He will spend the time you need a First I need to emphasize that Al is honest and truly genuinely cares about your needs and what you are looking for. He will spend the time you need and advocate for you in getting the best deal he knows how. I can't rave about his service and dedication more. The delivery Dept took personalized plate covers off and never out them back on and have in the past thrown them away. Last time Al went into the dumpsters to get them and thank goodness this time they were just set aside on a desk. I mean! That's dedication! The issue I had unfortunately was having leadership address concerns after I purchased the vehicle. Since the purchase was made already there has not been a response because they simply don't care. They made the sale and that's the end of that. I voiced concern that my brand new car already had 248 miles on it but there was no resolution offered. There was an email from Pat Pomeranz asking how my experience was hoping I do the survey and if I wasn't completely satisfied to let him know. I called twice and emailed back twice with no response. The emails just keep coming to fill out their survey, and I wanted to hold off to give a good review pending leadership talk to me about what they could do. I was never followed up with and I am disappointed because I have been a loyal customer for the last 7 years this being my 3 car. More

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lease closeout and new purchase Everything was super. All people involved were friendly and personable and helpful in my closing out my lease and purchasing a new car on one visit. Everything was super. All people involved were friendly and personable and helpful in my closing out my lease and purchasing a new car on one visit. More

by RON_HINZPETER Verified Customer Verified Customer

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Top Notch Dealership Everyone I came into contact with was friendly, thorough, knowledgeable and professional. I wanted to buy and they wanted to sell (not oversell or ove Everyone I came into contact with was friendly, thorough, knowledgeable and professional. I wanted to buy and they wanted to sell (not oversell or overbearing). I was comfortable with the final arrangement. All things considered I was OK with the time the transaction took. I got the car I wanted at a reasonable cost. More

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Highly satisfied This was my second purchase from Al and the Heiser Toyota group. I absolutely enjoyed my experience and value their kindness, patience, and knowledge This was my second purchase from Al and the Heiser Toyota group. I absolutely enjoyed my experience and value their kindness, patience, and knowledge as I was deciding on a vehicle that was best for me. I loved working with them and would send any of my friends and family to Al and Heiser. More

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Heiser Toyota was great place to buy a Prius Prime Altaf Hussain did a great job. Made it all go quickly and smoothly. Shahat Mohamed was the star of the show, making the finance process go painlessly. Altaf Hussain did a great job. Made it all go quickly and smoothly. Shahat Mohamed was the star of the show, making the finance process go painlessly. He showed me four different ways to save money, and I took his advice on all four. Thanks Shahat. More

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They worked extra hours to provide the right car for me! Initially, I thought I wanted to purchase a RAV 4, test drive it and was in the process of completing some of the paper work. Then I remembered I didn Initially, I thought I wanted to purchase a RAV 4, test drive it and was in the process of completing some of the paper work. Then I remembered I didn't even look at the Camrays. Then I saw the midnight black metalica, I changed my mind immediately after I walked around & sat in it. When Al came back & saw my face when I said I changed my mind, he said let's take it for a test drive! We were there on a Saturday until 8pm! I appreciate everyone's patience and assistance. Al previously assisted us when he sold my husband his RAV 4. Due to his previous good service, we've also referred others to him over the years. Today, JoJo helped review all my features and connected my phone features! Thanks so much. Sandra Turman-Bounds More

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Excellent customer service I have Always had excellent customer service! Thanks for the reminders! Thanks for taking the time to check in with me Joe Kuckuk! My service person I have Always had excellent customer service! Thanks for the reminders! Thanks for taking the time to check in with me Joe Kuckuk! My service person was kind and courteous. More

by TWARDAUTHOR Verified Customer Verified Customer

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Al took time and was patient with me on finding the perfect Overall buying a vehicle at the dealership was a good experience and I was able to pick it up.at the time I needed. Al took time and was patient with Overall buying a vehicle at the dealership was a good experience and I was able to pick it up.at the time I needed. Al took time and was patient with me on finding the suv. More

by ELISSA Verified Customer Verified Customer

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