Al Mazin | Page 27

Everyone I dealt with was generally friendly and helpful. They are experienced, have been there a long time and know the product well. They are less pushy than many car dealers (for example they accept no They are experienced, have been there a long time and know the product well. They are less pushy than many car dealers (for example they accept no to the extended service plan almost the first time you say it), but still play the price negotiation and added fee games most dealers do. I don't know why one specific car can not have one specific actual selling price, clearly displayed. Everything else we buy has a price tag, so why don't cars? If two people buy the same car, they should pay the same price for it. The answer to "How much is the car?" should be one simple number. Everyone who asks about the same car shoudl get the same answer. Straight forward, honest, up front pricing is something the entire car industry needs to make the car buying process pleasant, game free and less time consuming. Once the deal is done, then they are your best friend, so why not make the pricing honest and be your best friend from the start ? Otherwise, I think this dealership is truely interested in customer satisfaction and earning your repeat business. More

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Buying our Subaru Outback at Subaru of Wakefield was a painless process. Everyone we interacted with at the dealership were friendly and courteous. They were also child friendly which was great since our painless process. Everyone we interacted with at the dealership were friendly and courteous. They were also child friendly which was great since our 8 year old daughter was with us and she was content throughout everything. Our first trip to the dealership was a few months prior to the day we actually bought the car. During our "window shopping" trip we met Al Mazin who spent time with us explaining the difference between the different subaru cars as we were interested in the Forester ( which we owned an old), the Outback and Tibeca. We were not ready to commit at that time and there was no pressure by Al, despite his spending time with us. When we decided we were ready to buy, we made sure to return to Al Mazin. Al was very thorough explaining everything both prior to buying our car and after during his walk through of the car features when we picked it up. The process of buying a car from test driving both the Outback and Forester to financing our auto loan was stress free which is extremely important for my health reasons (which i did not reveal), so i was very thankful and slightly surprised as it's not your typical auto buying experience. This is My second subaru and my husband says he would like to replace his current car (ford) with a Subaru in a few years when we are able to. We are big fans of Subaru and Subaru of Wakefield. More

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I purchased my Subaru Forester through Subaru of Wakefield through Al Mazin. He contacted me several times before the delivery and explained the entire process in detail so I knew exactly what to e Wakefield through Al Mazin. He contacted me several times before the delivery and explained the entire process in detail so I knew exactly what to expect. Upon arrival at the dealership, all of the dealer personnel were friendly and helpful. Al was immediately available to complete my delivery process. He was very friendly and knowledgeable. He was very thorough in going over everything with me. He introduced me to the service department personnel and gave me a lot of great information. The vehicle was in perfect condition and the process was done in a very timely manner. I would recommend this dealer to anyone looking to purchase a new or used vehicle. Thanks Al. More

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When I needed to replace my much-loved beaten up '96 Volvo, I had my heart set on another Volvo. After nearly being sold a complete lemon by 128 Volvo, I came to Wakefield Subaru and got a good deal on Volvo, I had my heart set on another Volvo. After nearly being sold a complete lemon by 128 Volvo, I came to Wakefield Subaru and got a good deal on a '09 Impreza with only 7,500 miles. The detailing department even went to the trouble to completely get rid of the lingering cigarette smoke scent left behind by the previous owner (I've had the car for a couple of weeks now, and you'd never know it had been chain-smoked in). Al Mazin was great to work with, and didn't pressure me or my mother (she actually bought her Subaru from Al a few years ago). I would highly recommend buying from Wakefield Subaru and working with Al! More

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I went to several different dealerships and I did not receive any service even close to as good as the service provided by Al Mazin. First, my mom already knew him and suggested him. Then during our test receive any service even close to as good as the service provided by Al Mazin. First, my mom already knew him and suggested him. Then during our test drive he was so knowledgeable about the car and showing us its many features. At the other dealerships I had to ask all the questions. You could tell Al knew what he was talking about. He was also very personable and friendly. He also was not one of those dealers who try to force you to buy their car. Once I got the car Al made sure to show me all the features again including the bluetooth, which I had no idea how to operate. Al stayed 4 hours late at work that day just so I could pick up my car after work. I really appreciate his dedication to his clients and hope to do business with him again in the future. More

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The folks at Subaru of Wakefield were the best; I absolutely love my new vehicle. The entire process from the initial contact through the pickup of the vehicle was flawless. You folks run a great dea absolutely love my new vehicle. The entire process from the initial contact through the pickup of the vehicle was flawless. You folks run a great dealership, and I’ll be back to replace another one of my vehicles this summer. I would highly recommend this dealership to anyone looking to purchase a new or used vehicle. There was NO pressure, they made me feel at home, and were able to answer all the questions I had. More

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I found the introductions of all associates, the team work I observed and the follow up was the service and team work that I expect and received. I will and have already recommended Subaru of Wakefield. work I observed and the follow up was the service and team work that I expect and received. I will and have already recommended Subaru of Wakefield. More

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I had bought 3 cars from them in under two and a half years so I came in with a chip on my shoulder. Al Mazin was terrific. He was patient, listened to what I said and worked to make the deal close. H years so I came in with a chip on my shoulder. Al Mazin was terrific. He was patient, listened to what I said and worked to make the deal close. He is a consumate salesperson. I would recommend him to anyone. Scott the general manager gave me a great price and trade in. After I bought the car I heard from Sal the owner. I will be back there in the future. Rich Burchill More

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This is my third Subaru I have purchased from Subaru of Wakefield. Although there are two closer Subaru dealerships in proximity to where I live, I choose to drive the extra distance to Wakefield due to th Wakefield. Although there are two closer Subaru dealerships in proximity to where I live, I choose to drive the extra distance to Wakefield due to the outstanding service. Al Mazin took extraordinary care of me (as well during previous purchases). Our transaction(s) have been seamless and quick nd MOST importantly, resulting in me feeling as though I received a great deal with no effort and a fantastic new car. I strongly encourage people who are interested in buying a Subaru to stop in at the Wakefield dealership. They are well informed, friendly, efficient, and I can guarantee you will walk away with a great deal and the car you want! More

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I have been a customer at this Dealership for years now. I recently had a really bad accident and my car was totaled. After mourning my Suburu which I had hoped to get to 200,000 miles, and I had named.. I recently had a really bad accident and my car was totaled. After mourning my Suburu which I had hoped to get to 200,000 miles, and I had named.....I had to get another vehicle. For years, whenever I went for service and was in the waiting area next to the showroom, I saw Al Mazin and he came over to talk on occasion. After bad past experiences it meant a lot to me that the Sales people here are here for years. They don't disappear after you buy your car. The Service people are the same....same intake people for years... they are so good and caring. I think of them like friends. I have been eyeing the Legacy now for a long time. Al was so very nice and helped me through everything and showed so much patience while I did my usual procrastination....and eased me through the trauma. I was confident I got the best deal I could and confident he knew what he was talking about. My Suburu kept me from getting hurt worse and their safety rating, which is second to none, keeps me coming back. I love love love my new Legacy. It has features I didn't even expect. It is a class act and I just love it. Al is such a nice man and I know he'll be there if I have to come back. I already know the Service team will!! Thanks Suburu for keeping me safe, and thanks Al and Wakefield Suburu for treating me like family!!! .... Renee Edelstein More

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