Alan Anderson | Page 2

After the "Check Engine" light came on, I took my Outback XT to Wilsonville Subaru for an inspection. I'd purchased the car 8 weeks earlier and had driven it only 700 miles. Unfortunately, the repairs needed XT to Wilsonville Subaru for an inspection. I'd purchased the car 8 weeks earlier and had driven it only 700 miles. Unfortunately, the repairs needed were so extensive that it needed to be towed home. Let the buyer beware! Exceptional help in understanding the mechanical issues and then getting the car towed was provided by Mackenzie Maundin in the Service Department and Sales Manager Alan Anderson. Each lightened the burden of a tough day. My huge THANKS to both..! More

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Alonzo was extremely helpful and flexible during our car buying experience. We were going in to look at the different Crosstrek trims and there ended up being the perfect one there for us that day! There wa buying experience. We were going in to look at the different Crosstrek trims and there ended up being the perfect one there for us that day! There wasn't any pressure from Alonzo or the rest of the team, they let us lead where we wanted to go. The team also stayed with us past closing to make sure we could finish our purchase. I wouldn't want to buy a Subaru elsewhere! More

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Alonzo was a pleasure to work with! He did a really great job explaining everything to us and trying to make the experience quick and easy! Thanks for all your help ! great job explaining everything to us and trying to make the experience quick and easy! Thanks for all your help ! More

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I traded in my 2021 Subaru Forester for a 2021 Subaru Ascent and the whole process was easy with no pressure. I highly recommend Wilsonville Subaru. Ascent and the whole process was easy with no pressure. I highly recommend Wilsonville Subaru. More

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People were very helpful and friendly. Karen went out of her way to accommodate my husband to sign papers at his office. She followed up with emails to make sure I was aware of what needed to be done or had her way to accommodate my husband to sign papers at his office. She followed up with emails to make sure I was aware of what needed to be done or had been completed. She followed through to make sure my car was ready and waiting for me to pick up and explaining very clearly how things worked. Did the last bits on her day off!! Excellent! More

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I have leased Subaru’s since 2003, and bought my last lease from Willsonville Subaru. I was very pleased in the past and aware of their promise of fair business, so the choice in dealership was an easy o lease from Willsonville Subaru. I was very pleased in the past and aware of their promise of fair business, so the choice in dealership was an easy one for me. I conducted research on the car I wanted for the next few years and emailed Alan, the sales manager on duty, explaining my limited time and needs and he responded in kind, and most effectively by placing me with Flo. These steps had me leaving in a car, and fitting my particulars the very same day. Flo, in sales was an exceptional listener, well mannered and respectful, with a friendly disposition. I described priorities and he was able to offer choices answering my needs in little time. I am very grateful to have found a fair and direct, “no nonsense” dealership that truly cares about their reputation in fair practices, relationship building, and the return customer. More

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Very poor sales and purchasing experience. No help, no questions answered, bad attitude by sales manager throughout purchase. Was wife’s birthday so we didn’t leave. questions answered, bad attitude by sales manager throughout purchase. Was wife’s birthday so we didn’t leave. More

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This review is a summary of my interactions with Wilsonville Subaru sales and service over the past few years! In a word Excellence! Customer Service is second to none! Having a problem with your ca Wilsonville Subaru sales and service over the past few years! In a word Excellence! Customer Service is second to none! Having a problem with your car is stressful, but I was never stressed worrying if Wilsonville Subaru would help me. Rick, Quin, and Kira are the heart of the service department. They show their care not only in words but in actions. To be honest, the entire service team is terrific. When you have something good to say, you're supposed to share it. The good I've found in the sales department is Marcelo! He is professional, personable, and works hard. We've bought three vehicles with Marcelo and each time was a genuine pleasure. He is so much fun! You will not go wrong buying or servicing your Subaru at Wilsonville. These are the people you can rely on. I appreciate them very much!!! More

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Efficient, skilled, personable staff. Attractive, well organized facility. Everything/ person here made us feel comfortable and confident about our choices. This was our second car purchased here. Than organized facility. Everything/ person here made us feel comfortable and confident about our choices. This was our second car purchased here. Thank you! We're so happy! More

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Holly Hill and her entire team at Wilsonville Subaru are exceptional. I just purchased my fourth Subaru, although the first from this dealership. From the customer care advocate, Ainsley, to Hollys excellen exceptional. I just purchased my fourth Subaru, although the first from this dealership. From the customer care advocate, Ainsley, to Hollys excellent service during and after the sake.. ROCKSTARS!! We were also impressed with the timely service from her parts and service department as well as extra support from the management team. More

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