Alan is always amazing.
I could not be happier with the recent service I received at Shottenkirk Acura Service! My car unexpectedly had an electrical issue and Alan had it e
I could not be happier with the recent service I received at Shottenkirk Acura Service! My car unexpectedly had an electrical issue and Alan had it evaluated within 30 minutes, gave me a call to reassure me it was an easy fix. A couple of days wait for the necessary part, and my TLX running again. We highly recommend them!
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by T Anderson
Verified Customer
Verified Customer
SERVICE ADIVSOR WAS VERY CORDIAL AND ATTENDE AND INFORMED
ME OF POSSIBILIES OF FUTURE REPAIRS
ME OF POSSIBILIES OF FUTURE REPAIRS
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by JONES1910
Verified Customer
Verified Customer
Service Price Transparency
Feb 26, 2024 -
Shottenkirk Acura Huntsville responded
JONES, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Adam was very professional.
He took care of me while I was there. He’s a great reputation of accurate dealership and his knowledge is impeccable to anybody’s else.
He took care of me while I was there. He’s a great reputation of accurate dealership and his knowledge is impeccable to anybody’s else.
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by TON.LUNDY
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2024 -
Shottenkirk Acura Huntsville responded
TON, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!
Alan did a great job explaining the needed service and
what the visit would entail. He made things very convenient for me, which I appreciated. There were no surprises on the price, everything was quote
what the visit would entail. He made things very convenient for me, which I appreciated. There were no surprises on the price, everything was quoted ahead of time. The work was done sooner than I expected. All in all another very smooth service experience at this dealership,
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by TRACI.NAVARRETTE
Verified Customer
Verified Customer
Service Price Transparency
Feb 23, 2024 -
Shottenkirk Acura Huntsville responded
TRACI, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Alan is great!
He explains my service and the. cost prior to actually doing the service
He explains my service and the. cost prior to actually doing the service
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by SUSANMCDONALD.OT
Verified Customer
Verified Customer
Service Price Transparency
Feb 13, 2024 -
Shottenkirk Acura Huntsville responded
SUSAN, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
I was able to get my car scheduled within a couple days-
which was important due to the issues I was having. I had a comfortable spot to sit in the waiting room, was kept updated on what was going on, and w
which was important due to the issues I was having. I had a comfortable spot to sit in the waiting room, was kept updated on what was going on, and was in and out in an acceptable amount of time. Also, love Alan!!
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by KLOCKLAR
Verified Customer
Verified Customer
Service Price Transparency
Feb 05, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
I was pleased with my experience at Shottenkirk.
They kept in contact during the day, and finished the work on time and even below the quoted price.
They kept in contact during the day, and finished the work on time and even below the quoted price.
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by CANNRUS
Verified Customer
Verified Customer
Service Price Transparency
Feb 05, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!
Great and timely service.
Staff was very professional and helpful. The waiting area was also comfortable.
Staff was very professional and helpful. The waiting area was also comfortable.
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by MDBRUNER01
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!
Service as always was very prompt and very courteous.
We were kept informed at all times on progress. Results were perfect.
We were kept informed at all times on progress. Results were perfect.
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by GIMLETGIGI
Verified Customer
Verified Customer
Service Price Transparency
Jan 31, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!
No comment, just great service for my vehicle as a
customer. Courteous and helpful regarding recommended services.
customer. Courteous and helpful regarding recommended services.
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by GREGALLEN327
Verified Customer
Verified Customer
Service Price Transparency
Jan 30, 2024 -
Shottenkirk Acura Huntsville responded
GREG, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
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