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Alan Cornelison
Alan Cornelison at Shottenkirk Acura Huntsville

Alan Cornelison | Page 36

Service Advisor

Shottenkirk Acura Huntsville

2402 Leeman Ferry Rd
Huntsville, AL 35805

5.0
362 Reviews
5.0

362 Reviews

Write a Review

362 Reviews of Alan Cornelison

September 08, 2023

Dealership Rating
Employee Rating

Alan was friendly, personable, and clearly knowledgeable. It was a very quick and efficient process. He even stopped to immediately help me, even though it was their lunch break. We need more people line More

by THEO3315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2023

Shottenkirk Acura Huntsville responded

THEO3315, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

September 08, 2023

Dealership Rating
Employee Rating

Had a dead battery - great service and made the problem go away with great service. More

by MARY.MCNEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Brian Shafer

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Sep 11, 2023

Shottenkirk Acura Huntsville responded

MARY.MCNEAL, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 07, 2023

Dealership Rating
Employee Rating

Everyone gave me excellent service. I would recommend Shottenkirk to everyone who asks. Thank you very much. More

by MARLARSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Brian Shafer, Kennie Conley, Kohler Damson , Andrew Austin, Ben Boles, Julie Feld, Cheyenne Moon

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Sep 08, 2023

Shottenkirk Acura Huntsville responded

MARLARSW, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

September 07, 2023

Dealership Rating
Employee Rating

Service Representative Alan gave outstanding service, I trust him wit all of services and his advice for more service that might need to be done. More

by TON.LUNDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 08, 2023

Shottenkirk Acura Huntsville responded

TON.LUNDY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

September 02, 2023

Dealership Rating
Employee Rating

Thanks to Alan and Kevin who was able to finally diagnose the problem with our MDX. More

by CNTCARTER
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin (in service) who worked on the vehicle

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Sep 06, 2023

Shottenkirk Acura Huntsville responded

CNTCARTER, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 02, 2023

Dealership Rating
Employee Rating

Took my MDX in for a rim repair and tie rod replacement. .my appointment wasn’t noted, but they worked it in. Much appreciated. More

by TAMMYHUGGINS1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Shafer

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Sep 06, 2023

Shottenkirk Acura Huntsville responded

TAMMYHUGGINS1964, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 30, 2023

Dealership Rating
Employee Rating

Alan provided great service on my new 2020 MDX. It was a great experience all the way around. I could not have been more pleased. More

by DENWHOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kennie Conley, Tommy Calhoun , Andrew Austin

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Sep 03, 2023

Shottenkirk Acura Huntsville responded

DENWHOLEY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

August 30, 2023

Dealership Rating
Employee Rating

My experience with Alan was about as good as it could be! Thank you very much! More

by WHERRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 03, 2023

Shottenkirk Acura Huntsville responded

WHERRIN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

August 30, 2023

Dealership Rating
Employee Rating

Very pleased with this dealership and with Alan in the service department. I mixed my days up and arrived on the wrong day for my scheduled service. Alan told me it was not a problem and my car was servi More

by KELSINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 03, 2023

Shottenkirk Acura Huntsville responded

KELSINI, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 29, 2023

Dealership Rating
Employee Rating

Quick, profession and courteous. Probably one of the better dealership service visits I've had in years. More

by SGTRHOADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohler Damson, Randy Pettway , Cheyenne Moon

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Sep 03, 2023

Shottenkirk Acura Huntsville responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!

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