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Alan Henson
Refer Me
6 Reviews
Languages Spoken
English
6 Reviews of Alan Henson
April 26, 2024
Gerardo Cabral was very Professional and the service was top notch even left my car clean and made sure it was wiped after service. I would recommend anyone to shop Honda here with my Sales Guy Alan Henson top notch even left my car clean and made sure it was wiped after service. I would recommend anyone to shop Honda here with my Sales Guy Alan Henson More
by Obie
Other Employees Tagged: Gerardo Cabral
Helpful 
February 02, 2024
Russell & Smith Honda (Houston) —Highly Recommend! Alan Henson and Charles Hall were great to work with and are extremely knowledgeable. Great experience! Alan Henson and Charles Hall were great to work with and are extremely knowledgeable. Great experience! More
by ccortes33
Other Employees Tagged: Charles Hall -from the Finance Team
July 15, 2023
I am looking to purchase a new vehicle, so I am doing some price shopping. My local dealership has the vehicle I want in stock, but I felt that I could do better on the price, so I started shopping aroun some price shopping. My local dealership has the vehicle I want in stock, but I felt that I could do better on the price, so I started shopping around. Russell & Smith come up as a dealership with the vehicle I am looking for. Alan Henson sends me an email after I submit an inquiry letting me know of the current "vehicle shortage" and that he would assist me. I advise him that I am not seeing a vehicle shortage as my local dealership has the unit I want as well as Russell & Smith to which he replies "Then why are you not purchasing that one?" Anyone who has worked at a dealership knows that customer price shop, evidently this guy takes it personally when you call him out on his poor sales tactics. Focus on being a better salesman instead of pumping up hype around the vehicles you have. More
by Joel C.
December 15, 2018
sales and Costco contact were friendly and clear I was very shaken after wrecking my dear old Honda but I’m so happy with my new one! My sales team David and Alan are the sweetest! I just wish the fi I was very shaken after wrecking my dear old Honda but I’m so happy with my new one! My sales team David and Alan are the sweetest! I just wish the finance folks were a little clearer about the protection costs outside of the extended warranty. More
by Darcia Elliott
Other Employees Tagged: David Ly
July 01, 2018
Awesome and Professional Dealership!! I highly recommend this dealership if you’re looking for a new car!! From the beginning to the end of the deal everyone was so professional. I highly I highly recommend this dealership if you’re looking for a new car!! From the beginning to the end of the deal everyone was so professional. I highly recommend you ask for Henry and/or Alan as the car salesman. The sales manager, Ammar is awesome and funny. I went in thinking I wasn’t going to be able to trade in my old 2013 kia for a Brand new car but with faith and the team work of Russell and Smith members I rolled out with a 2018 Honda Accord EX More
by Yvette97
Other Employees Tagged: Henry Reece , Mr. Alexander and the Finance Director/Manager
June 01, 2018
Great Experience What brought me to the dealership was the Costco auto buying program. Alan was a big help, he answered all of my questions and helped me get everythin What brought me to the dealership was the Costco auto buying program. Alan was a big help, he answered all of my questions and helped me get everything I asked for. I would highly recommend. More
by dpb425
Other Employees Tagged: Ammar
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