Alan Kirsch | Page 3

Excellent sales and support My most important criterion for an automotive dealership is in the execution of one's particular needs. Price; vehicle; timing and follow up we're all My most important criterion for an automotive dealership is in the execution of one's particular needs. Price; vehicle; timing and follow up we're all outstanding at Keystone. This was my first purchase at Keystone; fourth Volvo overall. This was my best experience. Alan Kirsch was particularly helpful. More

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Very friendly Alan was very friendly and made me feel comfortable about purchasing from Keystone. I was introduced to the owners and showed around their service dep Alan was very friendly and made me feel comfortable about purchasing from Keystone. I was introduced to the owners and showed around their service department. Very happy with the whole process. More

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Best car buying experience of my life Car buying has a bit of a stigma and reputation for being a painful process. High pressure salesman, the magic of negotiating, the onslaught of upsell Car buying has a bit of a stigma and reputation for being a painful process. High pressure salesman, the magic of negotiating, the onslaught of upselling at the end of the process, all the while feeling like you're being had somehow or in some way...it's enough to make most people dread the process entirely. All I can say is this is the complete opposite of my experience at Keystone Volvo. They say "No Pressure, No Hype" and boy do they mean it. This was hands-down the single best and least painful car-buying experience i have ever had. Alan was all smiles from the moment I walked in the door until he shook my hand as I sat in my newly purchased vehicle and drove it off the lot. He was honest, to the point, and fun-loving the entire time. He recognized that I was the type of person that liked to tinker around with the car myself and figure things out during the research process and just handed me the keys, threw me a plate and told me to have at it with a smile. When I finished checking it out for about an hour, he was at the ready to answer all my other questions and subsequently, start me through the actual purchase process. There was NO pressure, no upsell, and no negotiation. Not because they wouldn't negotiate, but because I didn't have to. The price they came out of the gate with was incredible. I had done my homework and they beat the price I was shooting for in my head on the first try...by a nice margin to boot. I would HIGHLY recommend Alan, Ben and the rest of the team at Keystone Volvo without even thinking twice. It's refreshing to know that the car buying experience doesn't have to full of dread and anxiety and that places like Keystone Volvo exist. More

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very professional I would like to thank Alan for all his help in my buying a volvo. he is very knowledgeable and had the patience to deal with my indicision. he was v I would like to thank Alan for all his help in my buying a volvo. he is very knowledgeable and had the patience to deal with my indicision. he was very professional More

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After a bit of a wait things went well. Alan's amiable personality made it easy to deal with him. We are very confident that we received the best deal possible and came very close to our t Alan's amiable personality made it easy to deal with him. We are very confident that we received the best deal possible and came very close to our targeted price. We were only exploring possibilities but ended up getting the deal we were looking for. More

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Dream Car, Dream Experience As a first time Volvo owner, I am definitely sticking with the Volvo brand & with Keystone Volvo, Berwyn. Alan Kirsch provided exceptional service, th As a first time Volvo owner, I am definitely sticking with the Volvo brand & with Keystone Volvo, Berwyn. Alan Kirsch provided exceptional service, that was smooth, insightful, patient and consistent. The car shopping process is arduous for me, but Alan's guidance, helped me to narrow my choice and get into the car that I had been dreaming about for years, with absolutely no hassle. Top notch service, top notch dealership. I also appreciated the consistent follow up by phone and by email. in preparing to leave the country for a trip, this lessened anxieties around completing the process seamlessly. Excited about my Volvo and about the wonderful experience I had purchasing it! More

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the best deal, and great service. This is our 3rd Volvo with keystone. They let me handle everything over the phone/email, and the new car and paperwork waiting when I come in..no was This is our 3rd Volvo with keystone. They let me handle everything over the phone/email, and the new car and paperwork waiting when I come in..no wasted time! They are great..as for Alan! More

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Great experience! Everyone at Keystone Volvo is a top notch, professional! Alan, we wouldn't want to buy a car from anyone else. Peter you tech knowledge is fantastic. Everyone at Keystone Volvo is a top notch, professional! Alan, we wouldn't want to buy a car from anyone else. Peter you tech knowledge is fantastic. Steven, thanks for your attention to detail and Justin thank you for the installation of the dog gate. You guys are the BEST!!! More

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A great experience My wife and I were in a search of a luxury 7-seater SUV and were actually just doing our due diligence, test driving all the different 7 seaters. Afte My wife and I were in a search of a luxury 7-seater SUV and were actually just doing our due diligence, test driving all the different 7 seaters. After our initial test drive at Keystone Volvo of Berwyn, we did not expect to come back. However, our interactions with Alan Kirsch suggested that he heard both our interests and concerns about what we were looking for in a car and wanted to work with us to find a good fit. That encouraged us to come back for a longer test drive including highway driving. Alan was patient and straightforward with us, yet engaging and responsive to our car needs. The staff at Keystone are truly "no pressure, no hype," but that does not mean that they are inattentive. They are very much attentive and responsive. We ended up with an XC90 T8 Inscription Hybrid and could not be happier with both the car and the price we paid for it. It is a certified pre-owned stunner, owned for less than a year. Benjamin Stein, owner and sales manager, was impressive. We found him to be open, honest and directly responsive to all our questions related to the transaction and equally knowledgeable about the vehicle and its technology. Working with him to finalize the deal was smooth and seamless. We arrived an hour before closing time and did not finish until well after closing. Yet, we never felt rushed. Even after the deal was done, Both Ben and Alan stayed with us to ensure we understood the car and its new technology well enough to drive home confidently that evening. We left feeling as if we had established what will be a positive, long term relationship with the dealership. More

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A good place to buy a car! This was the first time I had bought a car from a dealership in 18 years. Alan was a pleasure to work with on my Subaru. Very professional. This was the first time I had bought a car from a dealership in 18 years. Alan was a pleasure to work with on my Subaru. Very professional. More

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