Dealership Experience
18 yrs, 2 mos
Languages Spoken
English
170 Reviews
Write a Review170 Reviews of Alan Kirsch
July 10, 2015
A pleasure to work with Alan Kirsch This will be the second car that I have purchased from Keystone Volvo in the past year. I had the pleasure to work with Alan both times. The process This will be the second car that I have purchased from Keystone Volvo in the past year. I had the pleasure to work with Alan both times. The process was easy and enjoyable. He is considerate of our needs and time and extremely responsive to our questions. I highly recommend Alan Kirsch at Keystone Volvo for you next car purchase. More
July 03, 2015
Great Deal!! While driving around noticed the Volvo dealership and decided to stop by. Spoke to Alan, looking for XC60. He introduced me to a few used vehicles. On While driving around noticed the Volvo dealership and decided to stop by. Spoke to Alan, looking for XC60. He introduced me to a few used vehicles. Once I made my choice the process was painless and quick. No one likes spending a whole day at a dealership. Thank you for a great deal in a timely manor. More
Other Employees Tagged: Benjamin Stein
June 25, 2015
Cain't not be happy!!!!! At Keystone Volvo Berwyn My double negative means I'm so happy with my deal at Keystone Volvo Berwyn, I needed to just say it out loud. Looking on their website, several vehi My double negative means I'm so happy with my deal at Keystone Volvo Berwyn, I needed to just say it out loud. Looking on their website, several vehicles stood out with pricing and options. The misses and I went there and looked around the lot. The primary vehicle we looked at had a SOLD sign on it and several others online looked different in person. We test drove several, but nothing jumped out and smacked us with happy dust. Our salesman, we'll call him Alan, recognized us from having sold us our previous vehicle, asked what it would take to make a deal happen. I'm not shy about my reply, but spouted out my 5 criteria that the deal needed to include. After talking a bit more, we finally looked at a 2013 S60 Premier AWD vehicle with 25K miles. The only problems were on the outside as the previous owner seemed to have parked by touch and one side had been scraped on the back door and rear panel. The interior looked beautiful. We were promised that the outside would be made beautiful. We sat down to run the numbers, and we were about $5,000 apart, and I looked at Alan and said it wouldn't happen. He took the criteria into the owner, who was able to adjust the formula and eventually the payment was within $25 of the old payment, the 2.99% was excellent and best of all, I asked for the car to be CERTIFIED, and it HAPPENED. This means total coverage until 2020 and that is fan frigging tastic. The deal was made , the car is going to the auto body shop to make the outside beautiful and we were given a loaner for the next week until our new baby is ready.. I would personally like to triple thank Alan for being so nice during the deal, even though his blood sugar was dropping from exertion on our behalf. Also a big thanks to the owner for setting up the deal that allowed us to move forward. And finally, to all the working staff who were friendly and personable, and went beyond our expectations. A big thank you to all at Keystone Volvo Berwyn, can't wait to pick up our New Baby "Azure". More
Other Employees Tagged: Owner, lot attendants, and receptionist.
June 05, 2015
.review of sales consultant and dealtership my sales consultant Alan Kirsch was knowledgeable, helpful in obtaining information and a pleasure to work with. From past experience, the service dep my sales consultant Alan Kirsch was knowledgeable, helpful in obtaining information and a pleasure to work with. From past experience, the service department is great. More
May 28, 2015
The Best Volvo Sales Consultant: Alan Kirsch Thank you, Alan, for a wonderful experience as we selected our Volvo S60. This is our second Volvo purchase with Alan and we enjoyed seeing him ag Thank you, Alan, for a wonderful experience as we selected our Volvo S60. This is our second Volvo purchase with Alan and we enjoyed seeing him again. Alan is professional, knowledgeable, and fun to work with. He makes purchasing a car a relaxed experience. Alan is #1 and we highly recommend him. Thanks! More
May 27, 2015
Amazing Experience Buying a Volvo from Alan I wandered into Keystone Volvo after having sub-par experiences elsewhere and quickly connected with Alan to scope Keystone's used car inventory--he e I wandered into Keystone Volvo after having sub-par experiences elsewhere and quickly connected with Alan to scope Keystone's used car inventory--he exuded a friendly and knowledgeable demeanor and was accommodating to my requests. Alan was incredibly helpful and transparent as we began to crunch numbers to negotiate price on a 2012 S60. As a young woman shopping by myself, I felt at ease asking for exactly what I wanted and Alan & the Keystone Team completely delivered on all of my requests. Additionally, most of the paperwork could be done electronically, which worked extremely well for me. I couldn't have asked for a more respectful and easy buying experience. I would highly recommend Alan to anyone looking to buy a new or used Volvo in the Philadelphia area! More
May 17, 2015
Smoothest & Quickest Car Buying Experience After an accident, i needed to replace my totalled 2012 S60, which i had purchased from ALAN KIRSCH at Keystone. Since the car held up quite well dur After an accident, i needed to replace my totalled 2012 S60, which i had purchased from ALAN KIRSCH at Keystone. Since the car held up quite well during the accident, i was sold on Volvo, and decided to replace it with another S60, this time a 2015.5. Since i knew what i wanted, i shopped around as efficiently as possible. I found an unbelievable price at another dealer, but the price went up each time i spoke with that _other dealer_. When i spoke with BENJAMIN STEIN at Keystone, he agreed to match the competitor's price, since i was a loyal sales & service customer. ALAN KIRSCH took over the sales process, which makes sense since he sold me my previous S60. I was in and out of the dealership in less than one hour on the agreed upon delivery day. This was the smoothest and quickest car buying experience i've ever had. I commend both Benjamin & Alan for going their outstanding service, and retaining a loyal customer. I very highly recommend Keystone Volvo of Berwyn. I'd like to add that i've had my previous car serviced exclusively by Keystone's service department, and i've always found the service, expertise, and care to be outstanding. I appreciate both techs and consultants taking the time to explain some unintuitive issues. I look forward to having my new Volvo serviced by Keystone. More
Other Employees Tagged: Benjamin Stein
April 29, 2015
Great experience I found the staff knowledgeable, well organized and efficient. I was taken immediately and everything was explained clearly. I like the new facility I found the staff knowledgeable, well organized and efficient. I was taken immediately and everything was explained clearly. I like the new facility. It was a good experience. More
Other Employees Tagged: Richard Barr
April 28, 2015
Replacement key needed They were friendly and very helpful. The whole process only took about one half hour, the waiting room was comfortable and we were very satisfied with They were friendly and very helpful. The whole process only took about one half hour, the waiting room was comfortable and we were very satisfied with the service. More
Other Employees Tagged: Richard Barr, Larry Murphy
April 22, 2015
Great Buyer Experience Just purchased a new Volvo from Keystone Volvo and my experience was absolutely phenomenal. I highly recommend working with Alan and Ben for your new Just purchased a new Volvo from Keystone Volvo and my experience was absolutely phenomenal. I highly recommend working with Alan and Ben for your new car. They were fair, very responsive, and provided great customer experience. It is clear that they are very focused on the customer. I'll be back and will recommend others to them. More
Other Employees Tagged: Benjamin Stein

