Alan Mason
Alan Mason at Victor Chrysler Dodge Jeep Ram

Alan Mason

Service Advisor

Victor Chrysler Dodge Jeep Ram

6484 NY-96
Victor, NY 14564

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Alan Mason

May 21, 2026

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took me in on time ,kept me informed on progress, all in all a great experience. More

by mike@bianchiwm.com
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Recommend Dealer
Yes

Other Employees Tagged: Chris Kist

May 20, 2026

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Great communication throughout the process. High level service and explanation of what was recommended. Timely turnaround time. More

by danjames959
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Recommend Dealer
Yes

Other Employees Tagged: Karen Allison, Chris Kist , Heather

May 18, 2026

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everyone was great. Thank you. I appreciate it. A word of advice. Don't have a word minimum in this section. You might lose people completing surveys. More

by mike.dedee
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Recommend Dealer
Yes

Other Employees Tagged: Karen Allison, Chris Kist , N/A

May 14, 2026

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Best vehicle shopping and buying experience to date for me. I was happily greeted as soon as I walked in for my appointment . The car I was looking to test drive was already pulled up with a plate on it. More

by saratrapani3
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Renna, Dan Whitmer, Karen Allison, Chris Kist, Heather Strong , Tom Polizzi, Carmen Indiano

May 14, 2026

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The service team is always extremely helpful! I know I can always trust them! They get me in and out and I appreciate it More

by mmvanbortel
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Recommend Dealer
Yes

Other Employees Tagged: Karen Allison, Chris Kist

May 14, 2026

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we needed the recall for our Jeep completed and Victor Jeep got our Jeep right in. The Jeep was finished when they said it would be. There were no additional charges or issues with the repair. More

by lepreston
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Recommend Dealer
Yes

May 14, 2026

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Quick and easy. They mounted some new tires on my Wrangler. No issues at all More

by matthewmmatteson
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Recommend Dealer
Yes

May 10, 2026

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Nice facility, friendly people, they did what they said they would and it was done in a timely manner. More

by clietz11
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Recommend Dealer
Yes

Other Employees Tagged: Karen Allison, Chris Kist

May 07, 2026

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Employee Rating

Alan is very knowledgeable and helpful when I bring my vehicle in for service. Alan always makes sure my vehicle needs are completed. More

by pdelella16
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Recommend Dealer
Yes

May 04, 2026

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The Service at Victor Dodge was excellent. The work was done quickly and the service staff were friendly and respectful More

by kfinke
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Recommend Dealer
Yes
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