Alan McKinsey
Alan McKinsey at Toyota of Santa Fe
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Alan McKinsey | Page 2

Product Specialist

Toyota of Santa Fe

1601 St Michaels Dr
Santa Fe, NM 87505

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14 Reviews

Alan McKinsey Come and See me at Toyota of Santa Fe. We’d love to earn your business. Alan McKinsey Master Certified Sales & Leasing 855-649-3095 ext 143 alanm@toyotaofsantafe.com

Dealership Experience

20 yrs, 10 mos

Specialties & Trainings

Master Certified

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14 Reviews

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14 Reviews of Alan McKinsey

October 31, 2016

Dealership Rating

Dissatisfied customer. After driving over 200 miles for a "sale" I was sold a Takoma ( which was used) and charged a new price at the end. One of the worst experiences I've More

by Tiyita
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Kelly medina

Nov 04, 2016

Toyota of Santa Fe responded

Mr. Montoya (Tiyita) The vehicle you purchased is the highest demand and lowest supply vehicle that Toyota currently makes. Across the country New Tacoma’s are sold prior to being delivered to the dealerships. The 2016 Toyota Tacoma you purchased used had 3,628 miles on it. Brand new it came with a 5 year, 60k mile power train factory warranty. We certified your 2016 Tacoma and that greatly increased the power train warranty. Your 2016 Tacoma now has a 7 year, 100K mile warranty. That extra 2 years and 40k miles does come at a cost. In cases such as yours when the used vehicle is purchased with almost no miles and Certified, It has a better warranty than it came with brand new. It did cost more than new because it has 2 years and 40kmiles better warranty than new. Other factors that were above the selling price include tax, title, registration and license plate. In addition you made a purchase in the Finance department of GAP insurance. All the documentation you read and signed at the time of your purchase is fully transparent and full disclosure. I have reviewed the documents and took note that you signed and or initialed every single document. When you read and signed all your documents you obviously had no issues and understood the value of the certification. I know you spoke to several managers and indicated that you fully understood the numbers negotiated at the time of purchase. I’m truly sorry that you are now unhappy with your purchase. Respectfully, Buddy Espinosa General Manager

May 22, 2014

Dealership Rating

leasing my second toyota everyone i encountered at the dealership were friendly and courteous. especially francesco crisafulli and alan mckinsey. it's like they go out of the More

by lepore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 24, 2013

Dealership Rating

Alan was a great salesman to work with when purchasing my new/used vehicle. He is a very friendly no pressure, laid back salesman. When purchasing a vehicle I'm not just shopping for a car, I'm looking t More

by ajguthrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 02, 2013

Dealership Rating

Awesome experience. Everyone was friendly (especially to our dog) and knowledgeable about our Prius. Ira Roybal was especially helpful and nice. Financing went smoothly. This place rocks. Vahl and Amy Jack More

by vahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Baker , Maria Trevizo Espinosa

Apr 02, 2013

Toyota of Santa Fe responded

Thank you so much for your kind words. If we can be of any help just let us know. Buddy Espinosa

2

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