Alan Piacenta
Alan Piacenta at Liberty Mazda
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Alan Piacenta | Page 5

Parts Specialist

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
50 Reviews
4.9

50 Reviews

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50 Reviews of Alan Piacenta

March 15, 2022

Dealership Rating
Employee Rating

Ease of make appt. -everyone has been very courtious-promt service-always nice to see familiar faces-kudos to the crew that cares More

by BONJOE97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor , Micah Netherland, Shannon Rode

Mar 15, 2022

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 14, 2022

Dealership Rating
Employee Rating

Very courteous, easy to make appt. Prompt service,nice to see familiar faces when you come in, excellant run shop. More

by BONJOE97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor , Micah Netherland, Shannon Rode

Mar 15, 2022

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 01, 2022

Dealership Rating
Employee Rating

I love the way you are greeted when you come in for service. Very attentive to the needs of your car and you as well. I like the video they send you as they are working on the car More

by DIANEEWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor , Zach Apruzzese, Jonathan Martinez, Micah Netherland, Shannon Rode

Mar 03, 2022

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

February 06, 2022

Dealership Rating
Employee Rating

I appreciated the video giving me views of the step by step tasks performed in my service. It gives me confidence that a thorough inspection was done for my safety More

by NANCYQUIGLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor , Shannon Rode, I’m not that familiar with other names but never encountered any one not polite and friendly at Liberty

Feb 07, 2022

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

February 04, 2022

Dealership Rating
Employee Rating

My issues are always addressed and I appreciate the video shown me reviewing their procedures on thoroughly checking any possible issues. More

by NANCYQUIGLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor , Zach Apruzzese, Jonathan Martinez, Micah Netherland, Shannon Rode, Some of these persons I’m not familiar with

Feb 04, 2022

Liberty Mazda responded

Nancy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

January 25, 2022

Dealership Rating
Employee Rating

I think the service is extraordinary, the price can be better. But the people is amazing. More

by abby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Apruzzese, Jonathan Martinez, Micah in parts department

Jan 25, 2022

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Abby, and look forward to your next visit.

December 16, 2021

Dealership Rating
Employee Rating

I’m never disappointed with the great service with Liberty. The staff always addresses my issues and fixes what ever is the. Problem in a Courteous and timely manner. I wouldn’t go anywhere else More

by NANCYQUIGLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor , Zach Apruzzese, Jonathan Martinez, Shannon Rode, Brandi Waitt, The young man that greets us as we drive in is very special too can’t remember his name but he’s like the gofers that smtrnds to the paper work and prepares the car to go out to the shop..

Dec 16, 2021

Liberty Mazda responded

Nancy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Dec 17, 2021

NANCYQUIGLEY1 responded

It’s a dealership you can have confidence in to do things correctly!

Dec 17, 2021

NANCYQUIGLEY1 responded

It’s a dealership you can put your confidence that your issue will be taken care of properly..

December 03, 2021

Dealership Rating
Employee Rating

I love this dealership everyone is pleasant and courtesy. They make sure the customer is satisfied before leaving. I like the video they send to your phone also. More

by DIANEEWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor , Zach Apruzzese, Jonathan Martinez, Micah Netherland, Shannon Rode

Dec 05, 2021

Liberty Mazda responded

Thank you for your business, Diane, and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 25, 2021

Dealership Rating
Employee Rating

Particularly impressed with Alan Parts, the tech who called to review repairs and Johnathan, fantastic. More

by JCCSWIM
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor , Zach Apruzzese, Jonathan Martinez, Shannon Rode, Young woman tech calledme to review $900 in repairs

Nov 26, 2021

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Alan and Jonathan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

November 19, 2021

Dealership Rating
Employee Rating

Liberty Mazda has the best service manager, advisors, and techs of any dealer I have gone to .. very friendly and very knowledgeable. More

by EMTTRISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Michael Petrella , Zach Apruzzese, Ben Burnham, Jonathan Martinez, Micah Netherland, Shannon Rode, Brandi Waitt, Poalo

Nov 20, 2021

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

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