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Alan Richardson
218 Reviews
Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!
Read moreDealership Experience
10 yrs, 1 mo
Industry Experience
10 yrs, 2 mos
Specialties & Trainings
Challenge Credit Specialist
Used Vehicle Specialist
Leasing specialist
New Car specialist
Customer Service Specialist
Employee Video
218 Reviews
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218 Reviews of Alan Richardson
September 26, 2025
From initial contact online all the way through to delivery, the experience was absolutely amazing! Met all my needs. delivery, the experience was absolutely amazing! Met all my needs. More
by jeffwood813
Other Employees Tagged: Trey Wade, George Ashmore
September 24, 2025
Alan made the purchase of my new Rav4 very transparent and easy. He was extremely responsive to my inquiries over email/text and gave me a great OTD online on a factory-ordered the configuration I was loo and easy. He was extremely responsive to my inquiries over email/text and gave me a great OTD online on a factory-ordered the configuration I was looking for. Upon pickup, nothing extra was pushed by Alan - he upheld what was negotiated, and I upheld my end. I am still in disbelief this was possible and on a Toyota no less. I highly recommend reaching out to Alan if in the market for a new vehicle. More
by DT
September 07, 2025
Al Rich is a miracle worker. I called him in a bind and he worked magic. I feel like everyone should work with him. The process was super smooth and I am eternally grateful. I called him in a bind and he worked magic. I feel like everyone should work with him. The process was super smooth and I am eternally grateful. More
by Kdclemons
August 06, 2025
I truly appreciate everything Alan did to make my car-buying experience such a positive one. I had my toddler with me throughout the entire process, and Alan was incredibly patient, kind, and underst car-buying experience such a positive one. I had my toddler with me throughout the entire process, and Alan was incredibly patient, kind, and understanding. He never made me feel rushed and always took the time to explain everything clearly. His professionalism, honesty, and calm attitude made a big difference. It’s rare to find someone so thoughtful and dedicated—thank you, Alan, for going above and beyond! More
by Davierlys
Other Employees Tagged: Matt Pool
June 27, 2025
Alan, has been very helpful and courteous through the purchase of two vehicles over the last two years. He is an asset to your organization! purchase of two vehicles over the last two years. He is an asset to your organization! More
by rondewitt
Other Employees Tagged: George Ghaly
June 20, 2025
It was a painless process. I called my sales guy ALAN SUPERMAN with my issue needing to make a good decision after an insurance claim, and a few hours later he had great solut I called my sales guy ALAN SUPERMAN with my issue needing to make a good decision after an insurance claim, and a few hours later he had great solutions for me. He made the process so easy and I am very happy with my new ride. More
by SOLDBYMICKIE
June 14, 2025
Alan did a great job taking care of me. He ordered a new vehicle from the factory for me, and it arrived in only 3 weeks. It had all the features and options I had requested. Thank you, He ordered a new vehicle from the factory for me, and it arrived in only 3 weeks. It had all the features and options I had requested. Thank you, Alan! More
by maxq104
