Alan Richardson
Alan Richardson at Toyota of Cool Springs
Refer Me

Alan Richardson | Page 2

Sr. Sales Professional

Toyota of Cool Springs

1875 W McEwen Dr
Franklin, TN 37067

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5.0
171 Reviews

Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!

Dealership Experience

8 yrs, 9 mos

Industry Experience

8 yrs, 10 mos

Specialties & Trainings

Challenge Credit Specialist

Used Vehicle Specialist

View more specialties & trainings

Employee Video

5.0

171 Reviews

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171 Reviews of Alan Richardson

February 13, 2024

Dealership Rating
Employee Rating

I was there for a service today and Alan went above and beyond to take care of me by getting me in a new vehicle! Love! More

by Rebeccagiselle.hair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2024

Toyota of Cool Springs responded

Hi, we're so glad that we were able to go above and beyond your expectations! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

January 31, 2024

Dealership Rating
Employee Rating

I just purchased my 4 Runner from Alan "Superman" Richardson. I had always worked with Kenny Eastman and was nervous when I learned he was no longer with Toyota of Cool Springs but Alan has taken gre More

by sasha
Recommend Dealer
Yes
Feb 02, 2024

Toyota of Cool Springs responded

Hi Sasha, we're thrilled to hear about your wonderful experience with us. Here at Toyota of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

January 20, 2024

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Alan was great and helped me a lot! I really appreciated how he walked me through each step of the process. More

by agclark5481
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 20, 2024

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Alan was a rockstar! He made the process painless and even enjoyable! He is obviously a “relationships first” guy, which is absolutely fantastic! Love that dude!!! He’s t More

by daronmaughon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny

Jan 22, 2024

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 17, 2024

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Employee Rating

I had a good experience working with Alan at this dealership. He helped me to get the price I wanted for my new car! He didn’t hesitate to answer all of my questions. Everyone I came in contact was v More

by acjncj1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2024

Toyota of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

January 16, 2024

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From initial communication, to working through a trade and purchase, to closing, the entire team was fantastic to work with. Alan and Yuri were friendly, helpful, and professional. Most of all they were More

by dfowler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yuri Crawford

Jan 18, 2024

Toyota of Cool Springs responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

January 12, 2024

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Employee Rating

Everybody was great. Superman took care of us quickly and efficiently, providing a smoothe, pain free car buying experience. More

by tdavid.peltz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2024

Toyota of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! Please don't hesitate to reach out to us if there's anything more we can do!

January 08, 2024

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Totally professional. No pressure tactics. Highly recommend. My buying experience was relaxing and everyone I encountered were super friendly. More

by dralan1869
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yuri Crawford

Jan 11, 2024

Toyota of Cool Springs responded

Hello, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Toyota of Cool Springs to have earned it.

January 08, 2024

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Employee Rating

Very easy to do business with. Listened to me, was patient as I compared various trucks, and allowed me to get in and out quickly after making a decision to make the buying proces More

by Damon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2024

Toyota of Cool Springs responded

Hi Damon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2024

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Employee Rating

Alan and Yuri did a great job from start to finish. best car buying it experience that I have had. Thanks! More

by JD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yuri Crawford

Jan 08, 2024

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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