Alan Richardson
Alan Richardson at Toyota of Cool Springs
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Alan Richardson | Page 4

Sr. Sales Professional

Toyota of Cool Springs

1875 W McEwen Dr
Franklin, TN 37067

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5.0
175 Reviews

Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!

Dealership Experience

8 yrs, 10 mos

Industry Experience

8 yrs, 11 mos

Specialties & Trainings

Challenge Credit Specialist

Used Vehicle Specialist

View more specialties & trainings

Employee Video

5.0

175 Reviews

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175 Reviews of Alan Richardson

November 24, 2023

Dealership Rating
Employee Rating

Alan aka “Superman” was patient, he listened very well, cared about our needs and found the perfect car for me!! He went out of his way to share news of a car that wasn’t previously on the lot, and remaine More

by olivia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2023

Toyota of Cool Springs responded

Hi Olivia, we are pleased to hear about your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 08, 2023

Dealership Rating
Employee Rating

I worked with Alan on getting into a used 2018 4Runner and couldn't have had a better experience. His willingness to assist on my behalf really shows his professionalism and determination. Having negative More

by bissonettem78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2023

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

November 05, 2023

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Employee Rating

I had the best experience working with Alan at Toyota in Cool Springs. He was responsive, attentive, and a great listener during the entire process. Alan is very personable, kind and made the car buying pro More

by Courtney M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Nuzzo

Nov 07, 2023

Toyota of Cool Springs responded

Hi Courtney, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

November 04, 2023

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Employee Rating

I had a great experience buying my Tundra at Toyota of Cool Springs. I knew what I wanted, and Alan Richardson made it quick and easy. I would recommend Superman to anyone looking for a Toyota. More

by Todd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 06, 2023

Toyota of Cool Springs responded

Hi Todd, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 03, 2023

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Employee Rating

Al was very attentive to what we were looking for in a vehicle. He was very knowledgeable about what was om the lot and provided several recommendations. More

by lashondasession
Recommend Dealer
Yes
Nov 05, 2023

Toyota of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 03, 2023

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We had a wonderful experience with Al. He was very knowledgeable and personable. Truly a seamless experience from start to finish! I will definitely return to purchase a car for my daughte More

by Miya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2023

Toyota of Cool Springs responded

Hi Miya, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 27, 2023

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Allen is great to work with! I’ve bought two vehicles with him and I would highly recommend him to anyone!! More

by rebekahdean27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2023

Toyota of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Cool Springs. We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2023

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The dealership and my sales agent Al “Superman”Rich was very attentive and very up front with everything. And I truly appreciate the transparence!! It made for a enjoyable experience!! More

by rovonya44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2023

Toyota of Cool Springs responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 13, 2023

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Employee Rating

Alan was super helpful in getting me a car I truly wanted and could rely on. He was friendly and took his time More

by ivyacook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yuri Crawford

Oct 13, 2023

ivyacook responded

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Oct 16, 2023

Toyota of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Toyota of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

October 08, 2023

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From the moment I walked into in the door I was greeted with professionalism. I told the receptionist what I needed, and she pointed me to Superman, Mr. Alan. He also listened to my situation, and explaine More

by tcjones81019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: J. Nuzzo

Oct 10, 2023

Toyota of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Cool Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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