Alan Richardson
Alan Richardson at Toyota of Cool Springs

Alan Richardson | Page 7

Sr. Sales Professional

Toyota of Cool Springs

1875 W McEwen Dr
Franklin, TN 37067

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4.9
244 Reviews

Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!

Dealership Experience

10 yrs, 11 mos

Industry Experience

11 yrs

Specialties & Trainings

Challenge Credit Specialist

Used Vehicle Specialist

View more specialties & trainings

Employee Video

4.9

244 Reviews

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244 Reviews of Alan Richardson

August 26, 2024

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Alan was very helpful in getting us the car we wanted. Will recommend him in the future More

by cxavier279
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Recommend Dealer
Yes

Other Employees Tagged: Jason Han

Aug 31, 2024

Toyota of Cool Springs responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2024

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It's has great customer service. The employees are very good about working on getting what you want. More

by Jkmooney
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Recommend Dealer
Yes
Aug 31, 2024

Toyota of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2024

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I did my research in finding a highly rate dealer and sales professional. Alan Richardson did not disappoint, I went in with what I wanted and Alan was creative in not only matching the vehicle but the More

by JD Nashville
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Recommend Dealer
Yes

Other Employees Tagged: Yuri Crawford

Aug 24, 2024

Toyota of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! We do hope we can be of assistance in the future. Take care!

August 16, 2024

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Had a great experience at a dealer despite all the horror story’s I’ve heard Alan was the best More

by Hrcaldwell98
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Recommend Dealer
Yes

Other Employees Tagged: Yuri Crawford

Aug 17, 2024

Toyota of Cool Springs responded

Hello, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 07, 2024

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I was welcomed with a friendly voice and smile very quickly as I entered the dealership and Alan was clear and direct as we worked together. He was pleasant and professional to do business with. We w More

by jakrebs1974
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Purchase Time
Recommend Dealer
Yes
Aug 09, 2024

Toyota of Cool Springs responded

Hello, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 05, 2024

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I recently had the pleasure of purchasing a vehicle from Cool Springs Toyota, and I couldn’t be more satisfied with the entire experience. From the moment I walked through the doors, I was greeted with warm More

by tonymurrell8
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Recommend Dealer
Yes

Other Employees Tagged: Trey Wade

Aug 09, 2024

Toyota of Cool Springs responded

Thank you so much for your kind words about your experience here at Toyota of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 29, 2024

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Alan was a great help in getting my new car, we came in without knowing what we wanted to do. Just needing to test drive cars and get a new car for me as my old one needed to be replaced. I couldn’t afford More

by Tori
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Recommend Dealer
Yes

Other Employees Tagged: Jason Han

Jul 31, 2024

Toyota of Cool Springs responded

Hi Tori, thank you for your positive review. We're glad to hear that you found our team here at Toyota of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

July 12, 2024

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Got a good deal. People were great to work with. Alan and John helped me figure out what I needed without any pressure to make the sale. Very good experience. More

by Mustang
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Recommend Dealer
Yes

Other Employees Tagged: John in Finance.

Jul 15, 2024

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 17, 2024

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Alan was very nice and helpful and also the others that helped me. Thanks Mattie More

by mshell7
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Recommend Dealer
Yes
Jun 27, 2024

Toyota of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Cool Springs. Please don't hesitate to reach out to us if there's anything more we can do!

June 09, 2024

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"Superman" Alan Richardson did great work processing my order for a RAV4 Hybrid. I was expecting the vehicle to arrive for delivery in about three months, but it arrived in six weeks. The whole process w More

by thomas.c.luther
Recommend Dealer
Yes
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