Albert Risch | Page 7

Amazing, helpful, caring and gets the job done! I bought my car from them and take my car there for service. Always taken care of with care and always answers my questions! Kerp.up.the great work! I bought my car from them and take my car there for service. Always taken care of with care and always answers my questions! Kerp.up.the great work! More

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I worked with Brian for a few weeks over the phone and via email to identify the exact RAM 1500 that I wanted + received a purchase quote for my trade-in. We completely negotiated the deal prior to my ar via email to identify the exact RAM 1500 that I wanted + received a purchase quote for my trade-in. We completely negotiated the deal prior to my arriving at the dealership (as I live 2 hrs away), so all that was left was signing the paperwork and driving away with the new truck. More

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I made an appointment for my 15,000 mile oil change and they were ready for me. All the work was done in a timely manner and was finished in less time than I thought. A complete listing of all the work tha they were ready for me. All the work was done in a timely manner and was finished in less time than I thought. A complete listing of all the work that was done, and the charge for the service was less than I expected. I highly recommend this location for automotive experience. More

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Best car buying experience ever. Very professional and dedicated team! Everyone in sales and finance made the process as smooth and enjoyable as possible. Will be recommending to any Very professional and dedicated team! Everyone in sales and finance made the process as smooth and enjoyable as possible. Will be recommending to any and all friends looking to purchase a vehicle. More

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Took vehicle in for service. Wanted to fix driver's side axle, and check brakes. Said brakes were fine but have an oil leak from oil pan gasket. Fixed the axle and oil pan leak. Wanted to fix driver's side axle, and check brakes. Said brakes were fine but have an oil leak from oil pan gasket. Fixed the axle and oil pan leak. A couple of days later, we had rain and brakes were grinding. Will take it back later after getting some more money for this fix. Service was quick, but still costed a bunch of money. More

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I took my truck in for an oil change and ended up spending over a grand on all the extras like filters etc which isn’t really the purpose of this…while my truck was being serviced they cracked my fro spending over a grand on all the extras like filters etc which isn’t really the purpose of this…while my truck was being serviced they cracked my front windshield and tried to say that they didn’t. The worst part was they negated to take pics when I dropped it off and tried to back out of fixing it. The service manager pointed out other dings and tried saying the damage was already there. It took going over her head to get it fixed. Was not impressed. They ultimately took care of it, but not without a great deal of heartache. More

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I had no idea that an appointment was now needed for an oil change and they were great fitting me in while I waited. oil change and they were great fitting me in while I waited. More

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Claimed they couldn’t work on my Jeep trans because they are not a Jeep dealer, funny because it says Jeep right on their service door, should have told me that when I dropped it off and I would have took i are not a Jeep dealer, funny because it says Jeep right on their service door, should have told me that when I dropped it off and I would have took it somewhere else. Wasted $331 for an update on a transmission they claimed they couldn’t work on, still doing the same thing. Total waste of my time and money. More

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After several attempts to get my entertainment unit fixed, it still doesn’t work correctly. The service manager has passed the Buck, she’s terrible. They don’t want to deal with it because it’s going fixed, it still doesn’t work correctly. The service manager has passed the Buck, she’s terrible. They don’t want to deal with it because it’s going to qualify as a lemon. I’ve been told Ram knows of the problem and no fix. They won’t even replace it and I have an extended warranty for the unit and it’s useless. I even drove in when the unit was actually malfunctioning and they wouldn’t even look at during the malfunction and said it’s no good if they can’t replicate it. What better way when you can actually see it during the malfunction. I would never buy a Ram truck again. Also I have 2 active recalls that says parts available but they won’t give me an appointment to get it fixed. The new service manager is horrible and now that auto nation bought the dealership it’s is absolutely horrible. More

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Always good service with what nneds done on my truck, Cannoit give full 5 stars as it seems everytine I drive in for appt I am waiting several minutes to speak with service advisor.The last time it was o Cannoit give full 5 stars as it seems everytine I drive in for appt I am waiting several minutes to speak with service advisor.The last time it was over 10 minutes and there were others in line waiting too. More

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