Albert Risch | Page 7

I took my truck in for an oil change and ended up spending over a grand on all the extras like filters etc which isn’t really the purpose of this…while my truck was being serviced they cracked my fro spending over a grand on all the extras like filters etc which isn’t really the purpose of this…while my truck was being serviced they cracked my front windshield and tried to say that they didn’t. The worst part was they negated to take pics when I dropped it off and tried to back out of fixing it. The service manager pointed out other dings and tried saying the damage was already there. It took going over her head to get it fixed. Was not impressed. They ultimately took care of it, but not without a great deal of heartache. More

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I had no idea that an appointment was now needed for an oil change and they were great fitting me in while I waited. oil change and they were great fitting me in while I waited. More

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Claimed they couldn’t work on my Jeep trans because they are not a Jeep dealer, funny because it says Jeep right on their service door, should have told me that when I dropped it off and I would have took i are not a Jeep dealer, funny because it says Jeep right on their service door, should have told me that when I dropped it off and I would have took it somewhere else. Wasted $331 for an update on a transmission they claimed they couldn’t work on, still doing the same thing. Total waste of my time and money. More

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After several attempts to get my entertainment unit fixed, it still doesn’t work correctly. The service manager has passed the Buck, she’s terrible. They don’t want to deal with it because it’s going fixed, it still doesn’t work correctly. The service manager has passed the Buck, she’s terrible. They don’t want to deal with it because it’s going to qualify as a lemon. I’ve been told Ram knows of the problem and no fix. They won’t even replace it and I have an extended warranty for the unit and it’s useless. I even drove in when the unit was actually malfunctioning and they wouldn’t even look at during the malfunction and said it’s no good if they can’t replicate it. What better way when you can actually see it during the malfunction. I would never buy a Ram truck again. Also I have 2 active recalls that says parts available but they won’t give me an appointment to get it fixed. The new service manager is horrible and now that auto nation bought the dealership it’s is absolutely horrible. More

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Always good service with what nneds done on my truck, Cannoit give full 5 stars as it seems everytine I drive in for appt I am waiting several minutes to speak with service advisor.The last time it was o Cannoit give full 5 stars as it seems everytine I drive in for appt I am waiting several minutes to speak with service advisor.The last time it was over 10 minutes and there were others in line waiting too. More

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Autonation Dodge got me in promptly after arrival and finished my vehicle very quickly and professionally. finished my vehicle very quickly and professionally. More

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Used to be Colorado Springs Dodge, now with Auto Nation it seams like its gone down hill. Not sure whats happening over there but service and quality is dropping. it seams like its gone down hill. Not sure whats happening over there but service and quality is dropping. More

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Very Professional! !! Great service and extremely knowledgeable on the vehicles on their lot. Would definitely recommend !! Great service and extremely knowledgeable on the vehicles on their lot. Would definitely recommend More

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Came in to get some warranty work. Part on order, will be inform went it arrives. Schuele an appointment at that time. Part on order, will be inform went it arrives. Schuele an appointment at that time. More

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Customer service was very good. My vehicle was in for an oil change, recall, and needed a new key fob that was covered by the warranty I purchased. Oil change: The vehicle oil Lif My vehicle was in for an oil change, recall, and needed a new key fob that was covered by the warranty I purchased. Oil change: The vehicle oil Life indicator was not reset and the oil change sticker had not been changed. It made me wonder if the oil had been changed, I checked and it had been. Recall: was good. Key Fob: The key fob cost me nothing, it was covered by the warranty, but it cost almost $60 for the key that goes in the fob. Since when does a key not come with the key fob??? Not sure if I would recommended this dealership. More

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