Albert Risch
Albert Risch at AutoNation Dodge Ram Colorado Springs

Albert Risch | Page 8

Sales Manager

AutoNation Dodge Ram Colorado Springs

7455 Austin Bluffs Parkway
Colorado Springs, CO 80923

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4.3
116 Reviews
4.3

116 Reviews

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116 Reviews of Albert Risch

May 08, 2023

Dealership Rating
Employee Rating

Customer service is horrible. They ran my credit over and over without authorization. Would not recommend this dealership! More

by Brent.7474
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joel Garbe , Alice in sales

May 10, 2023

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (719) 653-0652 to discuss ways to improve your experience with our dealership moving forward. Thank you again for your input, and we hope to hear from you soon.

May 03, 2023

Dealership Rating
Employee Rating

The service department was very good but your phone system sucks. I was unable to speak to anyone and was stuck in I loop. More

by flsenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Garbe

May 06, 2023

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for taking the time to share your feedback with us. We hope you have a great day!

April 28, 2023

Dealership Rating
Employee Rating

Very efficient, thorough service. I would recommend them to anyone. Performed service only what needed done. More

by bdino9876
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Garbe

May 01, 2023

AutoNation Dodge Ram Colorado Springs responded

Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Dodge Ram Colorado Springs and we hope to be of service again in the future.

April 11, 2023

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Employee Rating

New Owner. We made appointment to have a Recall fixed. They let us arrive knowing they didn't have the parts for the Recall. We had an oil change done. Stil More

by Teresa Runion
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Garbe

Apr 26, 2023

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (719) 653-0652. We hope to hear from you.

April 08, 2023

Dealership Rating
Employee Rating

We love our new Longhorn! Collin and everyone at Auto Nation were wonderful! Collin could not have done any more to make our experience better. Thank you for all your hard wo More

by Larry Ahlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Garbe

Apr 26, 2023

AutoNation Dodge Ram Colorado Springs responded

Hi Larry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 02, 2023

Dealership Rating
Employee Rating

Serviceman quickly responded to me. Assess what was needed and requested and promptly processed the job ticket. Work time was close to estimate and car was returned clean and paperwork More

by Billtalbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Garbe

Apr 04, 2023

AutoNation Dodge Ram Colorado Springs responded

Hello, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

Dealership Rating
Employee Rating

The computer for diagnostics was down the night before my appt. No call giving heads up. They did agree to get me in two days later rather than wait another three weeks More

by Yar_sretlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joel Garbe

Apr 03, 2023

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (719) 653-0652 -- we hope to hear from you soon.

March 23, 2023

Dealership Rating
Employee Rating

Great customer service, friendly staff. They made my car buying experience the best I have had at a dealership. The salesman are not pushy and give you plenty of time to think things throug More

by Martinez8687
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Garbe

Mar 27, 2023

AutoNation Dodge Ram Colorado Springs responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 20, 2023

Dealership Rating
Employee Rating

They are efficient, courteous, knowledgeable, clean and well versed in the care of my RAM More

by GIFF
Recommend Dealer
Yes

Other Employees Tagged: Joel Garbe

Mar 24, 2023

AutoNation Dodge Ram Colorado Springs responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 05, 2023

Dealership Rating
Employee Rating

The only place in Colorado Springs I will buy a car or truck anymore and they have a huge nation wide selection. More

by Todd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joel Garbe , Danial and Cody

Mar 09, 2023

AutoNation Dodge Ram Colorado Springs responded

Hi Todd, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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