Everyone nice and helpful .
Thank you Honda team.
Everyone great and respectful.
Thank you very much
Thank you Honda team.
Everyone great and respectful.
Thank you very much
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by alisafdar293
Verified Customer
Verified Customer
May 15, 2026 -
Norm Reeves Honda Superstore Cerritos responded
A wave of kindness like that rolls through the dealership like a perfectly coordinated flash mob where everyone knows their part and delivers it with care. Appreciate you recognizing the team. That same welcoming energy will be ready the moment you stop back in.
Albert was able to get me the deal that I wanted and he
was an excellent guy along with the others who helped us in our purchase.
was an excellent guy along with the others who helped us in our purchase.
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by xcampolongo690
Verified Customer
Verified Customer
Other Employees Tagged:
Albert Rosales
May 08, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Gimme an A. Gimme an L. Gimme a B-E-R-T. Okay, maybe we’re getting carried away, but Albert earning a full cheer squad moment feels deserved after helping you land the deal you wanted. Thanks for the shoutout, and we’re glad the whole team brought the spirit.
I had a great experience at the dealership and Albert was
very helpful and knowledgeable throughout the process.
very helpful and knowledgeable throughout the process.
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by Kreyes
Verified Customer
Verified Customer
May 04, 2026 -
Norm Reeves Honda Superstore Cerritos responded
This is the value of calm and knowledgeable direction during the process. Albert providing support and guidance clearly made a positive impact on your visit. Thank you for sharing your feedback.
Linda Ly and Albert Rosales gave the worst service I have
ever had from a car dealership. I spoke with them, agreeing that I can see the vehicle but not test drive since it is not ready. I drove from south O
ever had from a car dealership. I spoke with them, agreeing that I can see the vehicle but not test drive since it is not ready. I drove from south Orange County to Cerritos. When I arrived, Linda Ly came our after fifteen minutes to tell me that the vehicle was available to be seen. About 10 minutes after I left the dealership. Jose Sanchez called me to ask me why I didn't ask for him since he had keys. As I was explaining what just happened with Linda Ly, he hung up on me. This is one dealership I will never do business with ever in my life.
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by alanandthao
May 04, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Hello, Alan. We understand how discouraging it must have been to arrive after planning your visit, only to experience confusion around the vehicle and communication afterward. We’d value the opportunity to speak with you directly and learn more about your experience if you’re willing.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.
It was great, the people that helped me made the
difference. They really heard what I wanted and helped me get it. Very knowledgeable and respectful.
difference. They really heard what I wanted and helped me get it. Very knowledgeable and respectful.
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by clau_sombra
Verified Customer
Verified Customer
Other Employees Tagged:
Albert Rosales
Apr 23, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Welcome to today’s episode of The Car Buying Show, where you’re the star and the spotlight is all yours. We love hearing that our team really tuned in, understood what you were looking for, and delivered with knowledge and respect. Thanks for sharing your experience, and we’ll have your seat ready whenever you’re back for an encore.
Team was very helpful and they explained everything with
details the process was really fast and easy.
details the process was really fast and easy.
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by Victor Torres
Mar 31, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Victor, great teamwork makes all the difference. It’s awesome to hear everything was explained clearly and handled efficiently. Thanks for the kind words!
Estoy muy contento con rl servicio que me brindaron ya
que son muy amables todos asi podre recomendarlos con mis amistades
que son muy amables todos asi podre recomendarlos con mis amistades
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by Jose vargas Ortiz
Mar 02, 2026 -
Norm Reeves Honda Superstore Cerritos responded
¡Muchas gracias, José! Cuando alguien nos dice que recomendaría nuestro servicio, sabemos que lo estamos haciendo bien. Nos encantaría ayudar a tus amigos también.
I recently bought a new car Albert made the process so
easily and smooth. I was extremely nervous at first because buying a car can be nerve wracking but thanks to his help my nerves calmed down and I am
easily and smooth. I was extremely nervous at first because buying a car can be nerve wracking but thanks to his help my nerves calmed down and I am extremely happy.
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by Clementehilda584
Mar 02, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Albert made buying a car feel like finding the golden Easter egg. His guidance eased nerves and made the process calm and simple. Enjoy your new ride, and let us know if you need anything else. Thank you!
This Honda dealership has a large inventory of cars,
offers great prices, and the sales staff are professional and patient.
offers great prices, and the sales staff are professional and patient.
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by Bmb0001
Other Employees Tagged:
Susanna Yim
Jan 22, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Plenty to choose from, fair prices on every aisle, and people who actually take the time to help you pick what’s right for you! We’re glad the selection, pricing, and patience all came together for a great experience. Thanks for stopping by and sharing the love.
From the moment we stepped in the lot to when we signed
the last page of the sale paperwork we were treated with respect, without pressure, and by a team of very knowledgeable people. We couldn’t be happie
the last page of the sale paperwork we were treated with respect, without pressure, and by a team of very knowledgeable people. We couldn’t be happier with our experience at Norm Reeves Honda.
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by mikewchambers
Verified Customer
Verified Customer
Other Employees Tagged:
John French, Christian Delgado, and Leo Lazcano: all 5 stars
Dec 29, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Wow, Mike. Your experience reads like a smooth walk through a well-marked trail, where every step felt intentional and unhurried. Respect, knowledge, and clarity guided the process from start to finish. We are so glad the journey felt just as good as the destination.