Albert Torres | Page 3

Wow! You feel so welcome here, extremely professional and to the point. Janyll Henriquez Was my sales person and she went well above and beyond to meet a You feel so welcome here, extremely professional and to the point. Janyll Henriquez Was my sales person and she went well above and beyond to meet all my needs. Sales manager Oscar is an excellent person who is always willing to help. More

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Very professional and friendly. Everyone from the sales people to the finance managers do excellent work and will treat you like family, not just a customer. Everyone from the sales people to the finance managers do excellent work and will treat you like family, not just a customer. More

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I had the best experience with Albert Torres He got right on my case and gave me options almost immediately.I purchased my car today hassle free in 30 minutes. I also want to thank and send kudos the Kevin L on my case and gave me options almost immediately.I purchased my car today hassle free in 30 minutes. I also want to thank and send kudos the Kevin LaPlance my service technician for guiding me to Albert. However, I had the absolute worst experience with MB Financial and after 5 car leases I would not have expected the unprofessional level of service More

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First class establishment. Clean, modern, we'll appointed furnishings and amenities. Staff is professional and friendly. Always feel welcomed and treated with respect. I mus Clean, modern, we'll appointed furnishings and amenities. Staff is professional and friendly. Always feel welcomed and treated with respect. I must highlight Eric Kalias. I have bought my last two cars from him and will only buy from him in the future. I trust him to find what suits me best for style, comfort, and value. I feel I am shopping with family when working with him. I won't go anywhere else. More

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From the beginning Albert was attentive and professional. I walked into the dealership thinking I wanted an SUV, and I left with a Mercedes convertible. A year later I still love my ride. Thank you Albert fo I walked into the dealership thinking I wanted an SUV, and I left with a Mercedes convertible. A year later I still love my ride. Thank you Albert for helping me decide what car to get and for your continued follow up and help. I will continue to refer you! More

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A combination of professional, elegance and hospitality. Our salesperson, Janyll Heriquez, was knowledgeable and a pleasure to work. I recommend this facility highly Our salesperson, Janyll Heriquez, was knowledgeable and a pleasure to work. I recommend this facility highly More

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Everything about Cutler Bay Mercedes is wonderful.Good Everything about Cutler Bay Mercedes is wonderful. Good old fashion type of customer service Courtesy,timing,neatness ...I love this place and th Everything about Cutler Bay Mercedes is wonderful. Good old fashion type of customer service Courtesy,timing,neatness ...I love this place and that it is why I am taking the time to do the review... My daughter had 4 cars already from them...I am on my first one. Janyll is adorable ,she still reach out to check how is everything. Albert is super nice. Oliver is awesome. Charley my service advisor was promoted and now I have Jose,which is very nice and attentive... We always feel welcome here when we bring the cars for service we try to stop and say hello to them. L J C More

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The staff here is exceptional. From when they answer the phone to when they greet you at the door the staff is so friendly and polite. You are defiantly getting 5 star service from beginning to the end. JP phone to when they greet you at the door the staff is so friendly and polite. You are defiantly getting 5 star service from beginning to the end. JP and Albert are the best of the best. You are truly getting the experience and you deserve as a Mercedes’ customer and high-end dealer More

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Oscar and Albert made the car buying process so smooth. This is a family owned dealer that really cares about their customers. I love that everyone there works as a team, they listen to your needs and get This is a family owned dealer that really cares about their customers. I love that everyone there works as a team, they listen to your needs and get things done fast. The service is impeccable and professional. Highly RECOMMENDED!! More

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Thank you Roman and Albert , Your service was excellent and very FAST. Many thanks for you kind and efficient service. I have already and will definitely continue to recommend your services to others in th and very FAST. Many thanks for you kind and efficient service. I have already and will definitely continue to recommend your services to others in the future More

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