Albert Torres

Best Mercedes dealership In South Florida very helpful and informative sales representative I had a great experience when I purchased my second vehicle with them. and informative sales representative I had a great experience when I purchased my second vehicle with them. More

by D_marrero94 Verified Customer Verified Customer

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Always a great experience which is why I always come back to this dealership. Top notch service all the time. to this dealership. Top notch service all the time. More

by patty19 Verified Customer Verified Customer

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Eric Kalias, my sales associate, was absolutely phenomenal—knowledgeable, patient, and genuinely passionate about delivering a first-class buying experience. He made the process smooth and enjoyabl phenomenal—knowledgeable, patient, and genuinely passionate about delivering a first-class buying experience. He made the process smooth and enjoyable, ensuring every detail was handled with care. A huge shoutout to Oliver Ortiz, the General Sales Manager, and Luis Gutierrez, the General Manager, for their professionalism and dedication. It’s rare to see leadership so engaged and committed to excellence, and it really sets the tone for the entire dealership. Also want to recognize Jose Henriques in the Service Department—another standout team member who always goes above and beyond. His attention to detail and customer-first approach gives me complete confidence that my vehicle is in the best hands. From the moment I walked in, to the moment I drove off in my stunning new G63, the experience was flawless. This team truly understands what luxury car buying should feel like. Thank you all for making it not only easy, but unforgettable! If you’re in the market for a Mercedes-Benz—especially a G-Wagon—Mercedes-Benz of Cutler Bay is the only place I’ll ever go. Highly recommend! More

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Mercedes Benz of Cutler Bay provided me with an exceptional experience. Their professionalism, knowledge, and seamless execution of the entire process were commendable. Their transparency and custo exceptional experience. Their professionalism, knowledge, and seamless execution of the entire process were commendable. Their transparency and customer-centric approach were highly appreciated. I would highly recommend their services to anyone seeking a superior automobile. More

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Albert was very They were helpful and made it possible for us to get our loan approved with very good terms and monthly payments. for us to get our loan approved with very good terms and monthly payments. More

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My recent experience at Mercedes-Benz, particularly with Oliver Ortiz, was nothing short of exceptional. From the moment I stepped onto the showroom floor, Oliver's professionalism and genuine enthusiasm we Oliver Ortiz, was nothing short of exceptional. From the moment I stepped onto the showroom floor, Oliver's professionalism and genuine enthusiasm were evident. He wasn't just trying to make a sale; he was dedicated to ensuring I found the perfect Mercedes-Benz to match my needs and preferences. I highly recommend seeking out Oliver Ortiz. His professionalism, expertise, and genuine care for his customers make him an outstanding representative of the Mercedes-Benz brand. rgds Hector Jimenez More

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My leasing experience was incredibly smooth, thanks to Eric’s exceptional service. From start to finish, he made the entire process seamless, answering all my questions and guiding me through every step w Eric’s exceptional service. From start to finish, he made the entire process seamless, answering all my questions and guiding me through every step with patience and expertise. His attention to detail and dedication made leasing a breeze. Albert, the financial advisor, was equally impressive. He carefully walked me through the financial aspects, ensuring I understood all my options and felt confident in my decisions. His knowledge and transparency made everything feel straightforward and stress-free. Together, Eric and Albert made the experience not only easy but truly enjoyable — I couldn’t have asked for a better team to work with! More

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I had an exceptional experience with Eric Kalias and Cutler Bay Staff. I would recommend them 100%! Cutler Bay Staff. I would recommend them 100%! More

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Dedicated attention, listen to your needs and what it is customer expectations. 100% customer service oriented. customer expectations. 100% customer service oriented. More

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Great service here, and especially to Janyll Henriquez, the person in charge of my car's process. Thank you, love, for your attention and dedication. You do your job with love and care 🥰👏🏻 the person in charge of my car's process. Thank you, love, for your attention and dedication. You do your job with love and care 🥰👏🏻 More

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