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Alberto Benot
Alberto Benot at Executive Nissan

Alberto Benot

Service Specialist

Executive Nissan

900 Universal Dr N
North Haven, CT 06473

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4.6
279 Reviews

Dealership Experience

6 yrs, 9 mos

4.6

279 Reviews

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279 Reviews of Alberto Benot

September 30, 2025

Dealership Rating
Employee Rating

I feel like they can you better with communication and price and updating the customer More

by TOBIAS.CARMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: shannon Mccormack

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Sep 30, 2025

Executive Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 26, 2025

Dealership Rating
Employee Rating

I wish I never went there. I feel like they could of done better I left mad More

by TOBIAS.CARMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 29, 2025

Executive Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 25, 2025

Dealership Rating
Employee Rating

Alberto is so helpful and provides exceptional support. The dealership has never let's down More

by h.daley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

Executive Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Nissan.

September 02, 2025

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Employee Rating

They sell nightmare cars disguised as dreams and it's completely unacceptable and then to sell faulty vehicles? CERTIFIED NISSAN? Must be an easy process to "certify" a car. More

by Orlando Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marquis Williams , Scott Orsini - we were supposed to meet but alas, he bailed

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Sep 04, 2025

Executive Nissan responded

Orlando, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. You have an appointment coming up this Monday they will put you in a car to use and we would like to drive with the tech to address your concerns

August 27, 2025

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Employee Rating

Alberto in the service department did his best to help me sort through the failure of my transmission. I would rate his service five star unfortunately Nissan would not help and so I will not be purchasing a More

by rwsllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2025

Executive Nissan responded

Thanks for sharing your thoughts about your experience with Executive Nissan. Alberto and our team appreciate your business and hope to see you again soon!

August 19, 2025

Dealership Rating
Employee Rating

She was very nice and very respectful to us. I would give her a raise More

by Daynaheise1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Bussolari, Jason Meyer, Scott Tesla, Tyler Leopizzo, Kemar Campbell, Michael Bates, shannon Mccormack , Jeff Cartier, Jarrod Novak

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Aug 19, 2025

Executive Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 14, 2025

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Employee Rating

Great place to get your car serviced. Techs do great work every time. Service advisors do a great job communicating. Thanks for fixing my vehicle More

by HELLAMNSJORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2025

Executive Nissan responded

Thanks for sharing about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

July 19, 2025

Dealership Rating
Employee Rating

Manager for service department is very very good explain everything and fix everything thank you More

by walterarroyo1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elijah Roldan

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Jul 19, 2025

Executive Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Nissan, we look forward to having you as a valued customer for many years to come!

July 18, 2025

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Employee Rating

Great service! On time, communication was great. Executive Nissan Services are always great taking care of my car. More

by LILIANA_ZAVALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2025

Executive Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

July 15, 2025

Dealership Rating
Employee Rating

Service advisor was friendly. Coffee and snacks are a nice touch. Waiting area is comfortable. Please thoroughly dry the car when you do the car wash. It’s unprofessional to ret More

by ANTHONYFLAMINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Leopizzo

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Jul 15, 2025

Executive Nissan responded

Anthony, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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