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Kemar Campbell
Kemar Campbell at Executive Nissan

Kemar Campbell

Certified Service Advisor

Executive Nissan

900 Universal Dr N
North Haven, CT 06473

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4.6
30 Reviews
4.6

30 Reviews

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30 Reviews of Kemar Campbell

April 08, 2026

Dealership Rating
Employee Rating

Replace my Instrumentation glass panel and stop playing games! So Juvenile! Why are you lying about the entire issue and blaming us, when the problem is well known by Nissan? More

by Poppie313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Gargano, Kathy Cruz

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Apr 09, 2026

Executive Nissan responded

Hi Poppie313, thank you so much for your comments about Executive Nissan! We strive to exceed your expectations, and you did not reflect that in your short survey. I would very much like to hear from you the details of your visit and how we can make it a perfect 10. Please call or email me at your convenience. Once again, thank you for taking the time to give us your feedback. Sincerely, Scott Orsini GM

Apr 09, 2026

Executive Nissan responded

Good evening I writing back to you because I look at all the reviews and i am a standup guy if I wasn't I would have responded lease send me a number that i can reach out to you because I could look up your name because the y review is under Poppie31 if your name was in the review i could look it up and find your number to call you. Scott

Apr 09, 2026

Poppie313 responded

Scott… I always thought you were a Stand up guy! That is why I decided to give your dealership a shot! But, this complete BS and nonsense the manner in which we were Belittled and Embarrassed as old Stupid easy marks to just blow off, was a Monumental Error in both Judgement and lack of Integrity on your staff’s part just to save a few bucks and make budget! I only want you and Nissan to do the right thing and replace the instrumentation panel! Once, that is done I will go back on Dealer Rating and Google Reviews and Retract my comments and sing your praises as Being the Above Board and Approachable Guy I thought you were!

Apr 09, 2026

Executive Nissan responded

unfortunately I cannot meet with you but more than glad to speak to you on the phone I just started chemo treatments for cancer that i have and can't be around people right now for a few weeks but I am available speak to you and you can send me a picture to my cell 203-228-4863 and this is the number you can call me on. Scott

Apr 09, 2026

Poppie313 responded

I will be more than happy to meet with you personally, in order for you to examine the car for yourself! And after a couple of minutes speaking with me, you will see that both my wife and I are Extremely Credible and did not ever spray a drop of any liquid on that panel! I clean the interior myself, I only run the car through the Brushless wash next to Krauzers on Middletown Ave.

Apr 09, 2026

Poppie313 responded

Tony Lombardozzi at 203-494-6140

March 25, 2026

Dealership Rating
Employee Rating

Pleasant experience, KEMAR listened to my concerns, Technician road tested and confirmed my concerns. Was updated on progress of repair throughout its time at the dealership .Repair work was complete More

by odanyboy56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Alberto Benot, Arlly Pinos

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Mar 25, 2026

Executive Nissan responded

It’s great that Kemar listened to your concerns and our technician verified them during the road test. We’re glad the updates throughout the repair and the final work on your Nissan met your expectations. Thank you for sharing your experience.

March 10, 2026

Dealership Rating
Employee Rating

Shannon was super nice and helpful. I appreciated her professionalism. The dealer has been very good too. More

by JAMESCHAREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Alberto Benot, Shannon McCormack, Salvatore Sinardi, Kathy Cruz, Arlly Pinos

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Mar 10, 2026

Executive Nissan responded

We’re delighted to hear that Shannon provided helpful and professional service. It’s great to know our team met your expectations while working on your Chevrolet. Thank you for sharing your experience.

February 17, 2026

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Employee Rating

Service was professional, quick and courteous. Everything was explained to me, and a video was shown of the work being done. More

by SHER1114
Recommend Dealer
Yes

Other Employees Tagged: Kemar Campbell

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Feb 17, 2026

Executive Nissan responded

Thank you for noting our quick and courteous service on your Jeep Wrangler 4xe. We’re glad that Kemar and our team provided clear explanations and a video walkthrough of the work. We look forward to assisting you again.

December 26, 2025

Dealership Rating
Employee Rating

I have never had a problem with the dealership. Kemar has always guided me through. More

by ANNETTE.DONOVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2025

Executive Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Nissan!

October 24, 2025

Dealership Rating
Employee Rating

It was a fine experience Over all it was good experience staff treated me well I was there for 2 hours for my oil change More

by ROCHELLEJETT
Recommend Dealer
Yes

Other Employees Tagged: Kemar Campbell

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Oct 26, 2025

Executive Nissan responded

Thank you so much, Rochelle, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

October 22, 2025

Dealership Rating
Employee Rating

On time and everything explained very well. All went well and no problems. KEMAR was very nice and very helpful. More

by John P. Andrulatis
Recommend Dealer
Yes

Other Employees Tagged: Kemar Campbell

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Oct 22, 2025

Executive Nissan responded

Thanks for sharing about your experience with Executive Nissan. We appreciate your business and hope to see you again soon!

October 01, 2025

Dealership Rating
Employee Rating

Mr. Kemar is a very nice young man. He has patience and has respectful communication. More

by Kristie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2025

Executive Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 25, 2025

Dealership Rating
Employee Rating

Dealership has changed, no customer service, no call backs, they do not stand behind the vehicles they sell. More

by Lcriscuolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Gargano, Scott Tesla , Matt Moody

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Sep 25, 2025

Executive Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. please give me a call @203-672-6021 Thank you, Scott Orsini

Oct 15, 2025

Executive Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 22, 2025

Dealership Rating
Employee Rating

Very professional, my needs was met and I was very satisfied with the service Kemar Campbell explained everything I need to know about my future service. More

by JMW834
Recommend Dealer
Yes

Other Employees Tagged: Kemar Campbell

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Sep 22, 2025

Executive Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Nissan. We look forward to having you as one of our valued customers for many more years to come!

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