Alberto Bonet
Alberto Bonet at Executive Jeep

Alberto Bonet

Certified Service Specialist

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

4.7
242 Reviews
4.7

242 Reviews

Write a Review

Dealership Experience

9 yrs, 3 mos

242 Reviews of Alberto Bonet

February 20, 2026

Dealership Rating
Employee Rating

Great customer service the best i experienced and I will always do business there Excellent More

by ANDREWGARDNER183
Recommend Dealer
Yes

Other Employees Tagged: Alberto Bonet

Feb 20, 2026

Executive Jeep responded

Alberto and our service team appreciate your praise after servicing your Nissan Rogue. We look forward to assisting you again in the future.

February 18, 2026

Dealership Rating
Employee Rating

Great service, minimal pressure to upsell. Respectful of my desired service request and completed on time at estimate. More

by tmurphy197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Executive Jeep responded

We’re glad to hear Alberto and our team provided respectful service without pushing extra work. It’s great that your Nissan Frontier maintenance was completed on time and as requested. Thank you for the 5-star review, and we look forward to helping with your next service.

February 16, 2026

Dealership Rating
Employee Rating

Excellent service The dealership is very accessible and customers are treated great. Questions are always answered. More

by kimberlyss
Recommend Dealer
Yes

Other Employees Tagged: Alberto Bonet

Feb 16, 2026

Executive Jeep responded

Thank you for mentioning how accessible our service center is and that we addressed all your questions. We’re delighted you felt well treated during your Jeep service. We appreciate your feedback and look forward to helping you again.

January 30, 2026

Dealership Rating
Employee Rating

Brought car in for 68c recall No issues before recall now my car will not charge nor hold a charge What good is a hybrid if it doesn't charge More

by radellacam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alberto Bonet

Feb 04, 2026

Executive Jeep responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Feb 04, 2026

Executive Jeep responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 16, 2026

Dealership Rating
Employee Rating

It was easy to deal with and thorough I love that they do the video of your car and it's all explained . More

by Quigd76
Recommend Dealer
Yes

Other Employees Tagged: Alberto Bonet

Jan 17, 2026

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

December 03, 2025

Dealership Rating
Employee Rating

Awesome and quick Pleasant experience and the dealership! Service was fast and also informative. Thank you! More

by gagliardig2
Recommend Dealer
Yes

Other Employees Tagged: Alberto Bonet

Dec 04, 2025

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

November 27, 2025

Dealership Rating
Employee Rating

Awful felt like I was being ripped off found out they put subpar brake pads on, didn’t repair what was leaking, instead fixed something that was already fixed. Never will I go back. I bought two brand new ca More

by SHEAJENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 01, 2025

Executive Jeep responded

Jennifer, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 14, 2025

Dealership Rating
Employee Rating

This latest experience was disappointing. Alberto did what he could to facilitate but the delay with the repair due to errors at the parts level was frustrating. We felt communications could More

by Sophstar05
Recommend Dealer
Yes

Other Employees Tagged: Alberto Bonet

Nov 16, 2025

Executive Jeep responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 12, 2025

Dealership Rating
Employee Rating

Having dealt with other Executive dealerships, I have come to trust this brand. Executive Jeep has been excellent to work with. Their service dept is top shelf. With reps like Alberto, Tyler and Shannon, More

by fjb07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormack , Tyler J. Leopizzo

Oct 12, 2025

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 09, 2025

Dealership Rating
Employee Rating

My experience at Executive jeep was completely outstanding. This is my fourth time having my jeep repaired and I am as excited as the first day. More

by cowboy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer , Tyler J. Leopizzo

Oct 09, 2025

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

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