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Aldo Guerra
Aldo Guerra at Mercedes-Benz of Coral Gables
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Aldo Guerra | Page 3

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

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5.0
63 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

14 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

5.0

63 Reviews

Write a Review

63 Reviews of Aldo Guerra

March 27, 2022

Dealership Rating
Employee Rating

Excellent service , love to have a Mercedes loner ,very convenient to my house and work More

by raquel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Mar 28, 2022

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Aldo and our team here at Mercedes-Benz of Coral Gables are glad to have you as a customer. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

March 15, 2022

Dealership Rating
Employee Rating

Great service, responsive and very professional. Always taking best care of your needs. Aldo Guerra is a champion in customer care and professional handling of the vehicle. More

by juanpar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Mar 16, 2022

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Aldo had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 31, 2022

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Employee Rating

very good experience will definitely comes back it was very easy to work with Aldo. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: xx

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Jan 31, 2022

Mercedes-Benz of Coral Gables responded

Mike, thank you for the kind words for our Aldo and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 26, 2022

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Employee Rating

Excellent service from Aldo and Pablo in Parts.My Excellent service from Aldo and Pablo in Parts. My service issue was handled professionally and efficiently. More

by lorne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Pablo Rodriguez

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Jan 26, 2022

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Aldo and Pable provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 25, 2022

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Employee Rating

Always a pleasure coming to the service department at MB Coral Gables. Everyone is so kind and efficient. I had no appointment and they were able to take me in and help right away. Top!!! More

by veronica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jan 25, 2022

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 21, 2021

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Employee Rating

The experience with Mercedes Benz of Coral Gables was excellent. I will continue using Mercedes Benz of Coral Gables for all my future needs. More

by alvarez124@bellsouth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Dec 21, 2021

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 14, 2021

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Employee Rating

Aldo, my service agent is nothing but perfect!For the Aldo, my service agent is nothing but perfect! For the last 10 plus years, I have been taking my car to him and from the greeting to the moment I col More

by Marco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Dec 14, 2021

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Aldo and our team continually are able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 19, 2021

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Employee Rating

Aldo was fantastic and kept us informed during the entire process. We really appreciated his customer service focus. More

by dannyrosas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Nov 21, 2021

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 17, 2021

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Employee Rating

Tony Fuentes always surpass expectations and provide an excellent service and advices. He's the best service advisor in town More

by rubn001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tony Fuentes

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Nov 17, 2021

Mercedes-Benz of Coral Gables responded

We are very happy Tony provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 13, 2021

Dealership Rating
Employee Rating

Excelente servicio y muy bien atendida por el Sr. Aldo Guerra que siempre está dispuesto a ayudar a sus clientes More

by claudiacd69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Nov 13, 2021

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Aldo and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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