Everyone we have come in contact with has been more than fantastic. Gretchen showed me a few things I didn't know about the car and I appreciated her kindness, patience, and sense of humor. I look forward to my first service appointment as that was where I went south with my last automobile from a certain Ford dealership in town.
I've never encountered a service center at a dealership like this one. The men and women are caring and knowledgeable! They go above and beyond in their level, not just for service but caring for you as an individual. My work schedule is very hectic and they accommodate my hours from drop off and pick up (within reason of course) My vehicle is always given back to me clean and the vehicles they have loaned me are always spotless.
The sales persons always take spectacular care of you but the people in the service center are what keeps us coming back. Bob Moore Subaru and Service Cemter have kept us loyal customers for 6+ years!
Bought a new Subaru Ascent and the transmission started having issues at high speeds. Bob Moore Subaru gave us a loaner car and replaced the transmission after running many diagnostic tests. They were very professional, and kept us in the loop regarding estimates time of repairs. Will buy from them with confidence that they stand behind their product.
Bob Moore dealerships have a reputation for class and integrity. Sales staff were polite and competent, & informative but not pushy. I liked the follow up opportunity a week later to go over all the features on the vehicle.
Zachary is like Oden this demigod of a human made my experience perfect. It may of been his majestic beard, maybe not. One may ponder that for a thousand years. He found the car that will take me to Valhalla with a very low interest rate! Zach you da real MVP! Buy the Subaru!