Alec Crockett | Page 14

Very good service and excellent guidance to acquire a good car the variety of cars is great good car the variety of cars is great More

by JESUS.SANTANA0035 Verified Customer Verified Customer

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Overall experience with Finlay Kia is 2 thumbs up. for service and parts. Peter got me in for oil change when my appointment did not show up on the computer. He was attentive, courteous, & explained ev for service and parts. Peter got me in for oil change when my appointment did not show up on the computer. He was attentive, courteous, & explained everything that was vompleted. More

by NADAYREL Verified Customer Verified Customer

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We were on a trip, far away from home, and our Kia Niro Plug-in Hybrid had a little problem, and we were so thankful that your service team was able to take care of us that same day. Plug-in Hybrid had a little problem, and we were so thankful that your service team was able to take care of us that same day. More

by STEVE@BURCHMUSIC.COM Verified Customer Verified Customer

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Service was quick and easy. All issues were resolved along with free car wash. Thank you. All issues were resolved along with free car wash. Thank you. More

by ARPAR72 Verified Customer Verified Customer

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Joshua was great. He was welcoming honest and walked me through the entire process. He offered me the Uber voucher and any snack, snacks or drinks and had great commun He was welcoming honest and walked me through the entire process. He offered me the Uber voucher and any snack, snacks or drinks and had great communication throughout. More

by DELUC22 Verified Customer Verified Customer

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I was in and out within a timely manner and they kept me updated on my vehicle as needed. Staff were also friendly. updated on my vehicle as needed. Staff were also friendly. More

by NADJEE Verified Customer Verified Customer

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Worst service dept I’ve ever dealt with. Out of my first 6 months of leasing my EV6 GT, I was Out of it for 2 full months. Between gas on the loaner car, which is absurd considering I drive Out of my first 6 months of leasing my EV6 GT, I was Out of it for 2 full months. Between gas on the loaner car, which is absurd considering I drive electric, & my lease payment, I am out over $2,000, & no one in that place of business seems to give a xxxx. I regret leaving Porsche, bc I of the service alone. I love my car, I loathe the dealership. I was Lied to no less than 5 times, in writing, by ppl in the service dept. I was Promised phone calls by several ppl in decision making positions to remedy the situation, & I got Crickets. I chose Findlay bc of the service ratings, I deeply regret not going to Towbin Kia, or sticking w Porsche. I’m also still owed repairs on the car from damage to my paint job from them changing out my bad molding, & replace a window trim that I received Damaged during purchase, & I was Told on a Friday, “I’ll call you Monday & get everything squared away.” It’s now been a month & counting… More

by THOMSVAST Verified Customer Verified Customer

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This dealerships service department is all about money and not concerned about satisfying the customer. and not concerned about satisfying the customer. More

by GSM Verified Customer Verified Customer

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The dealership itself is a bit unprofessional and has shown signs of not really caring about their customers and don’t care to take responsibility for their actions. I was extremely happy that Mr. Alec C shown signs of not really caring about their customers and don’t care to take responsibility for their actions. I was extremely happy that Mr. Alec Crockett and Mr Peter Sabatini had the decency and integrity to show me respect and great customer service, despite what some of their other coworkers have shown me since buying this xxx car from you all. Thanks guys! ❤️ More

by TATIANYA DEVEREAUX Verified Customer Verified Customer

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It’s always a pleasure visiting the Findlay Kia Sahara in Las Vegas, I feel welcomed and the staff are very helpful. I have been a loyal customer since 2021. Las Vegas, I feel welcomed and the staff are very helpful. I have been a loyal customer since 2021. More

by victorvalencia2020 Verified Customer Verified Customer

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