Good Help is friendly and helpful Would come back again
Thank you for the pleasurable experience
Thank you for the pleasurable experience
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by CMANEAGE2
Verified Customer
Verified Customer
Other Employees Tagged:
Alec Dadas
Service was excellent,staff was great and on time I would
recommend anyone to service there
recommend anyone to service there
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by van.holloway
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2026 -
Spitzer Chevrolet Northfield responded
We’re pleased to hear the team provided timely, outstanding service for your Toyota. Thank you for recommending us. We look forward to assisting you again.
Nice experience with friendly staff Everyone checked on
me during my visit and service was expedient.
me during my visit and service was expedient.
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by MELISSA_BURROWS
Verified Customer
Verified Customer
Other Employees Tagged:
Alec Dadas
May 24, 2026 -
Spitzer Chevrolet Northfield responded
We’re delighted Alec and our team provided friendly, attentive care during your Chevrolet Traverse service. Thank you for highlighting our efficiency and we look forward to welcoming you back.
Happy with the service department Very nice and pleasant
employees and all work done well
employees and all work done well
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by JANP161
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2026 -
Spitzer Chevrolet Northfield responded
Thank you for sharing your feedback about the Chevrolet Silverado 1500 service. We’re glad our team made the experience pleasant and delivered quality workmanship.
The only person that greatest when I arrived was the lady
who inspected my vehicle for the key swap program.
who inspected my vehicle for the key swap program.
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by JENNMCCLURE76
Verified Customer
Verified Customer
Other Employees Tagged:
Alec Dadas
May 25, 2026 -
Spitzer Chevrolet Northfield responded
Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!
Going to Spitzer Chevrolet in Northfield Ohio has always
been a very pleasant service experience. Trustworthy service, knowledgeable staff and great prices.
been a very pleasant service experience. Trustworthy service, knowledgeable staff and great prices.
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by JIMO.HUNTER
Verified Customer
Verified Customer
Service Price Transparency
May 17, 2026 -
Spitzer Chevrolet Northfield responded
Thank you for highlighting the reliable support and expertise you’ve found with our service team. It’s rewarding to know our technicians provided trustworthy care for your GMC 2500 while offering great pricing. We look forward to assisting you on your next visit.
Fantastic especially service dept.
Andrew service mgr is a gem and great staff Service has gone out of their way to help me
Andrew service mgr is a gem and great staff Service has gone out of their way to help me
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by Nancie W
Verified Customer
Verified Customer
Other Employees Tagged:
Alec Dadas
May 16, 2026 -
Spitzer Chevrolet Northfield responded
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Always takes care of any issues that I have and informs
me of all upcoming maintenance.
me of all upcoming maintenance.
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by ATONE1SR
Verified Customer
Verified Customer
Service Price Transparency
May 13, 2026 -
Spitzer Chevrolet Northfield responded
Thank you for sharing how our service team addresses your GMC Sierra 1500 issues and keeps you informed about upcoming maintenance. Alec appreciates the opportunity to ensure your vehicle is well cared for. We look forward to welcoming you back.
Alec immediately tried to sell an alignment and was very
defensive. He also repeatedly told me that I didn't have any VIP points at checkout, when I knew that I did. Said he couldn't help me, and there was
defensive. He also repeatedly told me that I didn't have any VIP points at checkout, when I knew that I did. Said he couldn't help me, and there was no one in the building that could, because they weren't in the system. I had to call the North Canton store where I purchased the vehicle, and they confirmed my login information and points. I was able to log into the app and show him my points, but he still could not find them. Turns out they were in the system, he just did not know how to use the system properly. Thankfully, there was another service person still there, and she explained to him how to use the system. It took me at least an extra half hour to get this straightened out, so I could pay and leave. I am thankful for Matt at the North Canton store for helping me, and the lady in Northfield (Emmanuela?) that showed him how to use the system properly. I'm not sure if I will go back to Northfield, but if I do, I will at least know how the system works.
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by theresad8
Verified Customer
Verified Customer
May 15, 2026 -
Spitzer Chevrolet Northfield responded
Thank you for this feedback, Theresa. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Great service every time, we bought our car there and
will continue to service our car there.
will continue to service our car there.
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by Pete
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Spitzer Chevrolet Northfield responded
Thank you for choosing us for your Chevrolet purchase and trusting us with each service visit. Alec and our service team appreciate your loyalty and look forward to keeping your Chevrolet in top shape.