Going to Spitzer Chevrolet in Northfield Ohio has always
been a very pleasant service experience. Trustworthy service, knowledgeable staff and great prices.
been a very pleasant service experience. Trustworthy service, knowledgeable staff and great prices.
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by JIMO.HUNTER
Verified Customer
Verified Customer
Service Price Transparency
May 17, 2026 -
Spitzer Chevrolet Northfield responded
Thank you for highlighting the reliable support and expertise you’ve found with our service team. It’s rewarding to know our technicians provided trustworthy care for your GMC 2500 while offering great pricing. We look forward to assisting you on your next visit.
Why do I have to write a review when I give you all great
marks?
marks?
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by TERRYS7
Verified Customer
Verified Customer
Service Price Transparency
Fantastic especially service dept.
Andrew service mgr is a gem and great staff Service has gone out of their way to help me
Andrew service mgr is a gem and great staff Service has gone out of their way to help me
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by Nancie W
Verified Customer
Verified Customer
Other Employees Tagged:
Alec Dadas
May 16, 2026 -
Spitzer Chevrolet Northfield responded
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Always takes care of any issues that I have and informs
me of all upcoming maintenance.
me of all upcoming maintenance.
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by ATONE1SR
Verified Customer
Verified Customer
Service Price Transparency
May 13, 2026 -
Spitzer Chevrolet Northfield responded
Thank you for sharing how our service team addresses your GMC Sierra 1500 issues and keeps you informed about upcoming maintenance. Alec appreciates the opportunity to ensure your vehicle is well cared for. We look forward to welcoming you back.
Alec immediately tried to sell an alignment and was very
defensive. He also repeatedly told me that I didn't have any VIP points at checkout, when I knew that I did. Said he couldn't help me, and there was
defensive. He also repeatedly told me that I didn't have any VIP points at checkout, when I knew that I did. Said he couldn't help me, and there was no one in the building that could, because they weren't in the system. I had to call the North Canton store where I purchased the vehicle, and they confirmed my login information and points. I was able to log into the app and show him my points, but he still could not find them. Turns out they were in the system, he just did not know how to use the system properly. Thankfully, there was another service person still there, and she explained to him how to use the system. It took me at least an extra half hour to get this straightened out, so I could pay and leave. I am thankful for Matt at the North Canton store for helping me, and the lady in Northfield (Emmanuela?) that showed him how to use the system properly. I'm not sure if I will go back to Northfield, but if I do, I will at least know how the system works.
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by theresad8
Verified Customer
Verified Customer
May 15, 2026 -
Spitzer Chevrolet Northfield responded
Thank you for this feedback, Theresa. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Great service every time, we bought our car there and
will continue to service our car there.
will continue to service our car there.
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by Pete
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Spitzer Chevrolet Northfield responded
Thank you for choosing us for your Chevrolet purchase and trusting us with each service visit. Alec and our service team appreciate your loyalty and look forward to keeping your Chevrolet in top shape.
5+++++.
Andrew the service manager is the best. He has helped me so much over several years now. Very fair and will go out of his way for you. He has a good
Andrew the service manager is the best. He has helped me so much over several years now. Very fair and will go out of his way for you. He has a good staff. Friendly atmosphere.
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by Nancie W
Verified Customer
Verified Customer
Other Employees Tagged:
Alec Dadas
May 09, 2026 -
Spitzer Chevrolet Northfield responded
It’s wonderful to hear about your ongoing positive experiences with our service team for your Buick Encore. Alec and the rest of our crew appreciate knowing the atmosphere felt friendly and that we went the extra mile. Thank you for acknowledging the fairness and personalized care you’ve received over the years.
The services is good, but the price for an oil change is
a bit high. Being that it was my vette getting serviced, I’ll pay it again.
a bit high. Being that it was my vette getting serviced, I’ll pay it again.
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by ITSTRU4
Verified Customer
Verified Customer
Service Price Transparency
May 10, 2026 -
Spitzer Chevrolet Northfield responded
Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!
Decent overall.
The lot needs major work though. You need to fix the lot. It is horrible.
The lot needs major work though. You need to fix the lot. It is horrible.
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by YLW750
Verified Customer
Verified Customer
Other Employees Tagged:
Alec Dadas
May 08, 2026 -
Spitzer Chevrolet Northfield responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Friendly, easy visit every time.
I've been using their service department for years and bought my car there last fall and got a good deal.
I've been using their service department for years and bought my car there last fall and got a good deal.
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by LC
Verified Customer
Verified Customer
Service Price Transparency
May 02, 2026 -
Spitzer Chevrolet Northfield responded
It’s great to hear that every visit feels friendly and hassle-free. We’re honored you’ve trusted our service team for years and glad you found a good deal on your Chevrolet last fall. Thanks for sharing your experience!