Alejandro Martinez | Page 7

Was not happy with service did not top off all fuilds did not clear codes off dash nor mention it to me asked advisor for write up on what is needed to honor warranty. not clear codes off dash nor mention it to me asked advisor for write up on what is needed to honor warranty. More

by NNEWWAVE Verified Customer Verified Customer

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I thought salesman were supposed to be honest when you buy a used car from them. My son bought his 1st car himself on the 14th of Jan. with them saying ONLY Cat Converter needed to be changed and was ver buy a used car from them. My son bought his 1st car himself on the 14th of Jan. with them saying ONLY Cat Converter needed to be changed and was very happy, he took the car to our mechanic right away and he has had it ever since because there are tons of other problems including Transmission, service Dept PURPOSELY put the wrong tranny fluid in there so no one would notice obviously when cars get taken into dealerships as trade-ins or whatever they get them for they know what the problems are they do their look overs so they know how much they will give the owner for it. then they “fix it up” and Alex sits there and they lie right to your face while pushing for my son over and over to sign the as is warranty so they can make their money And they will do anything to make money for their families but not care taking money from other people even a young person who was so happy that he was finally able to buy his own car. I also just spoke with John a salesman on the phone who did not like the fact that I mentioned salesman lie his exact words were “well I wouldn’t Lie” basically saying Alex would and told him that they should hire people who are honest he didn’t like that and hung up on me after I had another few words to say therefore I would not recommend buying any used cars from this place because every sales person will lie to you. Very unprofessional. I hope one day someone in their family gets the same thing That they do to people every day. UPDATE ITS 2/29 and the mechanic has verified that the Thomas Dodge service Dept Again put very thick Transmission fluid in the Altima so you wouldn’t notice the tranny problems when you test drive it. We are taking this matter further as I feel that it’s unfair that the service Dept does this and GUESS WHAT remember in the beginning it’s listed only problem is the Cat Converter, well surprise surprise THATS FINE! Another thing John the Salesman said on the phone well all your son had was $1300 what did he expect a Mercedes, um excuse that’s very rude and no but he did expect a car that was drivable it hasn’t gone over 5MPH after only having it for ONE DAY great job Alex hope you enjoyed your commission from lowing, stealing and ripping a young adult off. Karma will come around so and when it does and you’re wondering what did I do in my life to have all this bad luck remember THE ALTIMA you looked in my sons face and lied through you teeth about!! More

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Pleasant experience, the sales person was knowledgeable and very Accommodating. I feel that I received a fair deal on my trade in. I absolutely love my new vehicle. and very Accommodating. I feel that I received a fair deal on my trade in. I absolutely love my new vehicle. More

by anndoty1 Verified Customer Verified Customer

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Thanks Alex! I knew what i wanted and thats what he got me. Kept my payment at what i needed it to be. Awesome and easy car buying experience. p I knew what i wanted and thats what he got me. Kept my payment at what i needed it to be. Awesome and easy car buying experience. p More

by MARLEEDYAL Verified Customer Verified Customer

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Great Experience We were treated well. Everyone was nice, friendly and helpful. Our buying experience was made easy. We would highly recommend them to anyone in the m We were treated well. Everyone was nice, friendly and helpful. Our buying experience was made easy. We would highly recommend them to anyone in the market for a new or used vehicle. Joe and Frank took care of us. We love our new Pacifica and know our children will too. More

by alyssakstrbjak Verified Customer Verified Customer

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A great vehicle buying experience! Everybody is friendly gre Everybody there is friendly great sales staff will not stop giving you discounts Till The Price is Right gives you the best deal stopped at 4 dealersh Everybody there is friendly great sales staff will not stop giving you discounts Till The Price is Right gives you the best deal stopped at 4 dealerships and was by far the best! More

by Chris Verified Customer Verified Customer

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Best Deal For My Money The sales rep. Alex and Financer gave me.the best deal for my money. Thanks Guys. Kelly in service was exceptionally helpful and Danny O Bannon The sales rep. Alex and Financer gave me.the best deal for my money. Thanks Guys. Kelly in service was exceptionally helpful and Danny O Bannon More

by Jonny G. Verified Customer Verified Customer

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Great customer service Presented & sold me vehicles with all my desired features with an excellent price. I would recommend Thomas Dodge to friends and family. The salesmen Presented & sold me vehicles with all my desired features with an excellent price. I would recommend Thomas Dodge to friends and family. The salesmen went over and beyond. It was the best experience ever and the time to purchase my car wasn’t long at all More

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Good experience Sales process was as I expected and straight forward. No surprises were encountered. I was able to buy the car I needed for an agreeable price. Sales process was as I expected and straight forward. No surprises were encountered. I was able to buy the car I needed for an agreeable price. More

by hfc0170 Verified Customer Verified Customer

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Pleasant experience Was answered promptly through email. All employees were friendly and thorough, even after we kept them there past closing time. Would recommend dealer Was answered promptly through email. All employees were friendly and thorough, even after we kept them there past closing time. Would recommend dealership to others. More

by schriver0 Verified Customer Verified Customer

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