Alex Allen | Page 4

I bought a Jeep Wrangler last month and right now makes a sound when i turn to the left or right i am really disappointed sound when i turn to the left or right i am really disappointed More

Report | Print

Both times I have taken my car in to get an oil change they have screwed it up. Same mistake both times, you would think they’d learn how to do it right. Not great service either as far as the mechanics g they have screwed it up. Same mistake both times, you would think they’d learn how to do it right. Not great service either as far as the mechanics go. After they had screwed up on my car and it was smoking very badly with the check engine light on(wasn’t there before I took it in) a mechanic came over to help me, did some things with his little device and then just WALKED AWAY. Didn’t say a single word to me and just left, I was just standing there like hello? Is my car good can I leave? Stood there for about 15 minutes and realized he wasn’t coming back. Finally got to talk to a manger who helped me, but overall awful experience. I am 100% not going back and would never recommend this place to my friends. More

Report | Print

Customer service is amazing. Made customer feels very important. I was told by the insurance for few day service but it took only few hours. Very professional important. I was told by the insurance for few day service but it took only few hours. Very professional More

Report | Print

Oil service was bad liking oil didn’t clean good the old oil so not a good service oil so not a good service More

Report | Print

went to the service department to get a key made, went very well , was impressed with the employees. service departments are very important. I will start doing more at this location. very well , was impressed with the employees. service departments are very important. I will start doing more at this location. More

Report | Print

We have been working with Ken Garff West Valley for over 6 years. We would never buy or service our vehicles anywhere else. Chad, his son Jake, David Tran and Ulises have been great. Everyone in service and 6 years. We would never buy or service our vehicles anywhere else. Chad, his son Jake, David Tran and Ulises have been great. Everyone in service and parts are always attentive and knowledgeable. This is my third new Truck and one used one for my son in the last six years. We intend to stay as loyal to you as you have been to us. Thanks for everything. More

Report | Print

Always a great experience! Been going here for 4 years and have brought multiple cars in. Never left feeling mistreated. Always very happy! Recommend to anyone. and have brought multiple cars in. Never left feeling mistreated. Always very happy! Recommend to anyone. More

Report | Print

They truly listened to what I had to say. They offered me different options that I would not have considered and there was no pressure. Great experience different options that I would not have considered and there was no pressure. Great experience More

Report | Print

The advisory I had was amazing nothing against her. I just never have a good time with this place. I tell them everything I need then I hardly can ever get it. I also got charged tone of money for an oil just never have a good time with this place. I tell them everything I need then I hardly can ever get it. I also got charged tone of money for an oil filter that you buy at auto zone for 4 bucks. I have worked at a dealership for three years and we did a lot more to take care of our customers and do anything to get them what they need and want. This isn’t the place I never leave bad reviews but this time I felt the need especially cause I always have problems when I am here. I continue to come cause the warranty on my vehicle will expire if I do it myself or go somewhere else. More

Report | Print

The write up process was easy and quick. The writer was polite and very professional. My truck was inspected and other concerns were shown to me for possible repairs polite and very professional. My truck was inspected and other concerns were shown to me for possible repairs More

Report | Print