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Alex Anderson

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Alex Anderson

Alex Anderson | Page 15

Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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rated

457 Reviews

Overview Reviews (457) Inventory (671)

Industry Experience

15 yrs, 10 mos

not yet
rated

457 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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457 Reviews of Alex Anderson

September 13, 2021

Dealership Rating

Employee Rating

Team did a nice job listening to concerns and methodically worked through to best solve. methodically worked through to best solve. More

by bkpulvermacher68

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi bkpulvermacher68. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Great to hear Alex and his team were able to provide a great outcome for your service experience. We appreciate your patronage and look forward to working with you again in the future. Have a wonderful weekend.

September 08, 2021

Dealership Rating

Employee Rating

Today, I went into dealership to check on something that was not working since I had my car worked on in August. I can’t express my appreciation to Alex, who identified the issue (mice chewed tubing) and re was not working since I had my car worked on in August. I can’t express my appreciation to Alex, who identified the issue (mice chewed tubing) and replaced the tube immediately. This service alone will keep me coming back to the dealership. Thanks Alex! More

by LDECLARK9

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 30, 2021 -

Luther Bloomington Acura Subaru responded

Hi LDECLARK9. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear Alex provided a stellar service experience for you. We appreciate your continued patronage and look forward to working with you in the future. Have a great day.

September 06, 2021

Dealership Rating

Employee Rating

Good recently in service- I have had some bad experiences with both sales and service with questionable sales tactics. I would never buy another car at your dealership. with both sales and service with questionable sales tactics. I would never buy another car at your dealership. More

by CPRINS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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September 03, 2021

Dealership Rating

Employee Rating

Great place. Very knowledgeable. 25 word minimums in in Great place. Very knowledgeable. 25 word minimums in in in I’m in j n JB j Mn tje . N JB b n n n Great place. Very knowledgeable. 25 word minimums in in in I’m in j n JB j Mn tje . N JB b n n n More

by TJ

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 07, 2021 -

Luther Bloomington Acura Subaru responded

Hi TJ. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy that Alex provided you with a service experience worthy of 5-stars! We appreciate your business and look forward to working with you again soon for your next servicing needs. Have a great day.

August 14, 2021

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Employee Rating

Service done in a reasonable amount of time. Courteous staff. staff. More

by KNeeserhouse

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi KNeeserhouse. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear that Alex took great care to ensure your service experience was complete in a timely manner to your complete satisfaction. We appreciate your business and look forward to working with you again in the future. Have an excellent day.

August 08, 2021

Dealership Rating

Employee Rating

Alex gave a detailed explanation about necessary and recommended repairs. Everyone was polite and friendly. We're waiting for parts, and I expect the mechanical repairs to be excellent as well. recommended repairs. Everyone was polite and friendly. We're waiting for parts, and I expect the mechanical repairs to be excellent as well. More

by PATRICIAU

Verified Customer

Customer Service

Recommend Dealer

Yes

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Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi PATRICIAU. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear Alex provided you with a professional service experience that met your expectations. We appreciate your business and look forward to working with you again soon. Have a great day.

August 07, 2021

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Employee Rating

Made it easy to do initial diagnostics without an appointment, then scheduled an appointment and loaner car. Called with updates. Explained why additional services were recommended. appointment, then scheduled an appointment and loaner car. Called with updates. Explained why additional services were recommended. More

by shminnetonka

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Victor Flores

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Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi shminnetonka. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear that your service experience went to your expectations! We appreciate your business and look forward to working with you again in the future. Have an excellent day.

July 31, 2021

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Employee Rating

Great service! Personable and explained issue very well. Gave an update when service was taking longer than expected due to an issue identified during service which I appreciated. Gave an update when service was taking longer than expected due to an issue identified during service which I appreciated. More

by CINDYBUNNING

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 04, 2021 -

Luther Bloomington Acura Subaru responded

Hi CINDYBUNNING. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear Alex took great care to keep you continuously updated for any delays on your service visit. We appreciate your loyalty and look forward to working with you again soon. Have a fantastic day.

July 31, 2021

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Employee Rating

Alex A. delivered excellent customer service to me, the tech team fixed my Acura's A/C that was blowing hot air, and got it done in record time so I could make a dental appt. And it was also washed. Excel tech team fixed my Acura's A/C that was blowing hot air, and got it done in record time so I could make a dental appt. And it was also washed. Excellent experience. More

by MARSI B.

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 04, 2021 -

Luther Bloomington Acura Subaru responded

Hi MARSI B. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear that Alex provided you with a great level of professional service for you and the repair has been completed to your complete satisfaction in a timely manner. We appreciate your support and look forward to working with you again in the future. Have a wonderful day.

July 24, 2021

Dealership Rating

Employee Rating

Great service overall! Appreciate Alex for his help in getting my car serviced. He was communicative and very easy to work with. Highly recommend and will be coming back. getting my car serviced. He was communicative and very easy to work with. Highly recommend and will be coming back. More

by Vicky

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi Vicky. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Thrilled to hear that Alex put his best foot forward to ensure your service experience would be nothing short of stellar. We appreciate your loyalty and support, and surely look forward to working with you again soon. Have a wonderful day.

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