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Alex Anderson
Alex Anderson at Luther Bloomington Acura Subaru

Alex Anderson | Page 16

Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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457 Reviews

Industry Experience

15 yrs, 10 mos

not yet
rated

457 Reviews

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457 Reviews of Alex Anderson

July 19, 2021

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Employee Rating

Great communication and vehicle was completed in a timely matter. We've used this dealership frequently and the service is always consistent. The staff is knowledgeable and treats all our staff equally. Than More

by reconserviceteam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 02, 2021

Luther Bloomington Acura Subaru responded

Hi reconserviceteam. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very happy to hear that Alex took great care to provide you with a wholesome service experience! We appreciate your loyalty and look forward to bringing you the same level of service next time around. Have a great day.

July 17, 2021

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Employee Rating

My car's alternator stopped working. I lost all power. I got an appointment for 4 - 5 days later but brought the car in right away. Randy Larsen my scheduler for over 20 years got me worked in the following More

by Cookee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Larsen , Randy Larsen

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Aug 02, 2021

Luther Bloomington Acura Subaru responded

Hi Cookee. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear that Randy took great effort to try and get your vehicle fixed as soon as possible. We appreciate your loyalty and look forward to working with you again soon. Have a great day.

July 14, 2021

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Employee Rating

Very friendly explained themselves on what they were doing and kept checking on with me to let me know how the progress was coming along and if there was any other issues with my vehicle More

by NPETERSON94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 02, 2021

Luther Bloomington Acura Subaru responded

Hi NPETERSON94. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very happy to hear Alex provided a professional and excellent service experience for you from start to finish. We appreciate your business and look forward to working with you again in the future. Have a great day.

July 06, 2021

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Employee Rating

They were accurate with the costs they quoted for the repair and completed the work in the time frame they stated and notified me of any other work I might need while they had my vehicle More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 08, 2021

Luther Bloomington Acura Subaru responded

Hi David. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear that your expectations were met during your service experience! We appreciate your business and look forward to working with you again soon. Have a great day.

Jul 08, 2021

David responded

Lisa, my experience was good at your dealership. The costs of repairs and maintenance has gotten very very expensive over the last 2 to 3 years. As a senior, higher costs are not as manageable on a fixed retirement income. Does Luther dealerships ever consider discounts or beneficial coupons to help fixed income seniors? It sure would help to keep our vehicles up to date with required maintenance and services. Hopefully you can consider such a request. Asking not only for myself but for all the other seniors out there. Thank you

June 29, 2021

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Employee Rating

good service, nice people, on time, friendly atmosphere . Love the carwash More

by sdunnavan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 08, 2021

Luther Bloomington Acura Subaru responded

Hi sdunnavan. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Wonderful to hear that your service experience with Alex went very well! We appreciate your patronage and look forward to working with you again soon. Have a wonderful day.

June 27, 2021

Dealership Rating
Employee Rating

Very Friendly & Helpful Staff! Took good care of my older Acura🧏‍♀️ More

by krystinfraser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: SkyLynn Dunkley

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Jun 29, 2021

Luther Bloomington Acura Subaru responded

Hi krystinfraser. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit with both Alex and SkyLynn. Very pleased to hear they took great care to ensure you received nothing short of a stellar service experience. We appreciate your loyalty and look forward to working with you again soon. Have a wonderful day.

June 27, 2021

Dealership Rating
Employee Rating

The BEST service and the BEST people to work with. I know nothing about cars and they are helpful. And very kind and patient. More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 29, 2021

Luther Bloomington Acura Subaru responded

Hi Stephanie. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Fantastic to hear that we did an excellent job for your overall service experiences! We appreciate your loyalty and look forward to working with you again soon. Have a wonderful day.

June 25, 2021

Dealership Rating
Employee Rating

Employees were courteous and efficient. Very knowledgeable at their task. More

by DRENISONNURSE
Recommend Dealer
Yes
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Jun 29, 2021

Luther Bloomington Acura Subaru responded

Hi DRENISONNURSE. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear that Alex provided you with a professional service experience to your complete satisfaction. We appreciate your patronage and look forward to working with you again in the future. Have a great day.

Jun 30, 2021

DRENISONNURSE responded

Was promptly seen at my appointed time. Personnel acted professionally. My technician did a detailed review of the work to be done on my vehicle and his prior evaluations. The work done met my expectations , and the cost was reasonable. I will not hesitate to use this facility in the future.

June 25, 2021

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Employee Rating

Alex called me as soon as the repair issue was diagnosed and delivered as promised! More

by JASON.KRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 29, 2021

Luther Bloomington Acura Subaru responded

Hi JASON.KRELL. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear that Alex made great efforts to ensure you’d be continuously updated for the entire progress on your repairs. We appreciate your patronage and look forward to working with you again soon. Have a fantastic day.

June 23, 2021

Dealership Rating
Employee Rating

Great guys,great service, friendly . Been there to many times, never have any problems More

by hoang362001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 29, 2021

Luther Bloomington Acura Subaru responded

Hi hoang362001. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Wonderful to hear that you have consistently had positive experiences with our Service Department. We appreciate your loyalty and look forward to working with you again soon. Have a great day.

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