Alex Anderson | Page 28

Worst service and quality of work Worst service ever. Went to replace by brake rotors and they created a new problem for me. They damaged my rack and pinion. When I said i am getting s Worst service ever. Went to replace by brake rotors and they created a new problem for me. They damaged my rack and pinion. When I said i am getting some clicking noise when turning the steering after they have replaced the rotors, they just said everything was fine. I went to another dealership and they told me that my rack and pinion got damaged. Very poor treatment from alex anderson and randy.Will never ever go to this dealer again nor will recommned to any of my friends. More

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Professional, Prompt, Courteous. Because of the virus, my Subaru was picked up at my home, serviced and returned promptly and courteously. So convenient! This is a great dealership wi Because of the virus, my Subaru was picked up at my home, serviced and returned promptly and courteously. So convenient! This is a great dealership with a friendly and knowledgable staff. More

by LL.MEDEIROS Verified Customer Verified Customer

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Everything was great! People were friendly and everyone was wearing masks. The lounge was being cleaned every hour as they had the schedule posted on the wall. My vehicle was sanitized when I came in and t was wearing masks. The lounge was being cleaned every hour as they had the schedule posted on the wall. My vehicle was sanitized when I came in and they did it again before I left. Great service! More

by LETHAL_MULLENBERG Verified Customer Verified Customer

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It was great working with the Subaru group. The dealership was clean and sanitized. I will sure recommend this dealership to all my friends and family. dealership was clean and sanitized. I will sure recommend this dealership to all my friends and family. More

by KEOTATHIPSOMBATH Verified Customer Verified Customer

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Very efficient service appt Hello - Thanks for the great service on my TSX. I had a very efficient experience bringing in my car for service. Both Randy and Alex were great, gett Hello - Thanks for the great service on my TSX. I had a very efficient experience bringing in my car for service. Both Randy and Alex were great, getting a loaner car was very easy. Thanks! More

by mhrouda Verified Customer Verified Customer

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Great service. I was meet promptly fixed the tire quickly and I was on my way in no time. Great job guys. I will be be back and I was on my way in no time. Great job guys. I will be be back More

by TGAWTRY Verified Customer Verified Customer

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Consistent excellence from start to finish. Thorough and quality driven service on an excellent vehicle. From appointment scheduling to service and review services done. All involved had excellent skills, quality driven service on an excellent vehicle. From appointment scheduling to service and review services done. All involved had excellent skills, product knowledge and customer service. More

by TODDOK Verified Customer Verified Customer

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On top of Covid safety I appreciate the efforts the entire staff is making in keeping themselves and guests safe. All staff wear masks and markers are in place on the floor I appreciate the efforts the entire staff is making in keeping themselves and guests safe. All staff wear masks and markers are in place on the floor to keep everyone distanced. A staff member even opened the door for me! I felt very safe at this dealership. Thanks everyone! More

by DAWN_ESPINDOLA Verified Customer Verified Customer

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The team at Luther Bloomington Acura took care of the problem on our RDX, kept us posted on the progress and handled the Details with the used car warranty company . We got the car back and were happy t problem on our RDX, kept us posted on the progress and handled the Details with the used car warranty company . We got the car back and were happy the car was running like new again. More

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Overall ok. I have a leak on one of my tires. My husband requested the tires to be fixed and he was told it was to cost $30. We spent $2200 to fix our car on this visit. Yet I had to take my car to discount requested the tires to be fixed and he was told it was to cost $30. We spent $2200 to fix our car on this visit. Yet I had to take my car to discount tire to get it fixed for free at no charge. I will be getting my tires from them going forward. More

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