Alex Ayala | Page 10

When you don’t have an appointment they make you wait a long time even when apt line is empty. long time even when apt line is empty. More

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I bring my vehicle to service here because of the outstanding service and friendliness. I live in dtla and don't mind driving the 18 miles, because Alex Ayala always takes care of me. I also purc outstanding service and friendliness. I live in dtla and don't mind driving the 18 miles, because Alex Ayala always takes care of me. I also purchased my vehicle here because the staff is friendly and when you pull up you don't feel like you are being attacked by sales people. Their inventory is huge and they never upsale there cars. I bought my car under sticker price and I highly recommend a visit. More

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Their service is top notch. It’s a bit expensive but my 10 year old Camry runs great! Never had a problem with their work. 10 year old Camry runs great! Never had a problem with their work. More

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Honest quality work done in a timely mannor. Good service. Answers questions clearly, and keeps me updated while waiting. Reviews the work done to make sure I have no questions. service. Answers questions clearly, and keeps me updated while waiting. Reviews the work done to make sure I have no questions. More

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I was very happy with my visit because I was offered a complimentary rental car instead of waiting at Longo. Also, my car was washed and sanitized complimentary rental car instead of waiting at Longo. Also, my car was washed and sanitized More

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Longo Toyota is the best! We have purchased four RAV4s (2 new, 2 used) from Longo since 2007. Even though we have a dealership closer to home, we go to Long for purchases and We have purchased four RAV4s (2 new, 2 used) from Longo since 2007. Even though we have a dealership closer to home, we go to Long for purchases and service because they treat customer right! More

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Always late and I feel leak of honesty Everything time I come here I have to wait at least 7 hrs or my car have to spend night or two. No difference between you have appointment or walk-in Everything time I come here I have to wait at least 7 hrs or my car have to spend night or two. No difference between you have appointment or walk-in both the same. I came here because I told them many time before I have oil leaking and because here nobody listens to you always say your car is good just want to change very expensive stuff. One time he told me you the to change the filters of the car and I say No, not today because I already will pay a lot, when I went to pay I found they put the filters prices and asked me to pay them. I said no I won't change them today, and the cashier called and said oh sorry they don't change them but in same time they did not take them off the paperwork, seriously. Today I really have oil leaking and I came here with appointment 1:30 am he told me maybe you have to leave your care for tomorrow, any way not before 3 pm to give you any answer. From 10:30am to 3 pm to just know what is oil leak or not. More

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Quality and Professional Dealership Every aspect of my purchase experience with this Deslership has been first rate. I started the process online. I than started e-mailing my representa Every aspect of my purchase experience with this Deslership has been first rate. I started the process online. I than started e-mailing my representative and than a phone call. When I went in to pick up my car, the attentive service with the sale and the informed delivery experience was the best I have ever experienced with a car purchase. The Internet Representative that I would strongly recommend even if you are a walk in customer is Jeffery Chang. This purchase was my 5th Avalon. First time at Longo and the best experience I have ever had buying a car. More

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Gracie was very helpful throughout the whole process. Great dealership, with a great team, especially Gracie Camba. I would recommend it to family and friends. Enjoyed the friendly staff, and thanks to Gr Great dealership, with a great team, especially Gracie Camba. I would recommend it to family and friends. Enjoyed the friendly staff, and thanks to Gracie Camba I will be driving a new vehicle home today, for just a few dollars more! More

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