Eric Chung
Eric Chung at Longo Toyota

Eric Chung

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

4.5
63 Reviews
4.5

63 Reviews

Write a Review

Dealership Experience

3 yrs, 3 mos

Industry Experience

13 yrs, 3 mos

Languages Spoken

English English

Mandarin Mandarin

63 Reviews of Eric Chung

August 01, 2026

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My experience has been that always great I will recommend it to friends and family, More

by maria.francos
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Recommend Dealer
Yes
Aug 03, 2026

Longo Toyota responded

Your recommendation to your friends and family means a great deal to our team. We truly appreciate your support and look forward to serving you again in the future @ Longo Toyota Service Center

July 29, 2026

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as usual, Daneil and Julian are the best. Excellent services, helping a lot. like to thank them so very much. More

by Billy Lu
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Lopez, Julian Romero

Jul 29, 2026

Longo Toyota responded

Longo Toyota service center is smiling from ear-to-ear after reading your posting. We're humbled to serve you!

May 26, 2026

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My service experience for my Toyota vehicle was excellent! Eric was responsive with checking me in and making sure my service would cover the areas of need. Mechanic/Technician, Kento was fantastic More

by Koji
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Recommend Dealer
Yes

Other Employees Tagged: Kento Koyama

May 26, 2026

Longo Toyota responded

We’re glad to hear that Eric provided responsive and attentive check-in support, and that Kento delivered fantastic workmanship on your Toyota. We truly appreciate your feedback and your trust in our team. We look forward to continuing to provide you with great service in the future. Longo Toyota

May 08, 2026

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Best place to service your vehicle and even buy a car! They are very caring and helpful. Treat you like family. Sammy khan - fleet manager was AWESOME and Eric Chung service advisor was amazing! Great ser More

by Teamshekeb
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Recommend Dealer
Yes

Other Employees Tagged: Sammy Khan

May 08, 2026

Longo Toyota responded

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you felt cared for and treated like family during your visit. Sammy and Eric will be especially happy to know their efforts made such a positive impact. We truly appreciate your trust in us for both your vehicle service and car-buying needs - Team Longo

November 01, 2025

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It’s easy to make an appointment and I receive great service from Eric Chung and his team. I trust my family’s cars with Eric & Longo. More

by Cynthia
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Recommend Dealer
Yes
Nov 04, 2025

Longo Toyota responded

Thank you for sharing your experience. We’re glad to hear that Eric and our team make scheduling service easy and consistently provide great care for you and your family’s vehicles. We appreciate your trust and loyalty to Eric and the Longo team!

October 08, 2025

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The pricing is fair and the selection couldn't be beat. The details in service and patience in answering all my questions made the difference between decent service and great service. More

by Aisha Philips
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Recommend Dealer
Yes

Other Employees Tagged: Jose Luis Del Solar

Oct 09, 2025

Longo Toyota responded

Fair pricing, unbeatable selection, and service that goes the extra mile! We believe it’s the little details that turn a good experience into a great one, and we’re thrilled you felt the difference. Thanks for trusting Longo Toyota, we’re always here for your questions, big or small. Enjoy the ride, and we hope to see you again soon.

September 29, 2025

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Check-In was great FAST & QUICK Check-Out was opposite of Check-In They said it's ready but still have to wait long WORKS & DOCUMENTATIONS : Nobody EXPLAIN to me what was done to my car More

by Edee
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Recommend Dealer
No
Sep 29, 2025

Longo Toyota responded

Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your recent visit did not meet the level of service and transparency you expect — and that we strive to provide every guest. Because we genuinely care about your experience and satisfaction, our Service Manager, Matthew Menendez, would like the opportunity to speak with you directly and discuss this matter in more detail. He can be reached at D: 626.652.3614 or E: matthew.menendez@longotoyota.com. We look forward to hearing back from you

August 05, 2025

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Amazing service and got me in and out super quick. Great at communication and keeping me in the loop More

by duyeshima
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Recommend Dealer
Yes

Other Employees Tagged: Kento Koyama

Aug 05, 2025

Longo Toyota responded

Thank you for the great feedback! We're happy to hear that your service was quick and seamless, and that our team kept you well-informed throughout. We appreciate your support and look forward to assisting you again in the future! Make it a great day and hurry back - Team Longo

August 03, 2025

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I went in for an oil change and Eric took care of me! He made it simple and efficient. I felt comfortable interacting and getting my car serviced with him. Thanks for a great experience Eric! More

by jamesandgracelau
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Recommend Dealer
Yes
Aug 04, 2025

Longo Toyota responded

We’re glad to hear Eric made your oil change simple and efficient while providing a comfortable experience. Thanks for sharing your positive feedback—we’ll be sure to pass along your kind words to Eric! Longo Toyota

July 20, 2025

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The dealership itself was well-organized, with a friendly and efficient team. We highly recommend Longo Toyota In El Monte. More

by Jaime
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Recommend Dealer
Yes

Other Employees Tagged: Cassey Castaneda

Jul 21, 2025

Longo Toyota responded

We’re glad to hear you had a great experience with our friendly and efficient team! Your recommendation means a lot to all of us at Longo Toyota. We look forward to welcoming you back anytime!

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